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October 2023 by Brandon Lee
I had an issue vacating. I live in Seattle and forgot my keys. It would’ve been the last trip and I asked if they had bolt cutters. I was told they would call the cops if I entered my unit without keys (that I’d never had an issue or late a payment in 3 years) so we had to drive home and wait for the next opportunity. I make the last trip and the lady wants to check my keys and make sure I’m not entering my own unit without them. This tells you what type of people they’re renting to now. I can’t give this business the 5⭐️ review the previous owners got that knew you by name, let you use the bathroom, garbage etc. Just because you have a smile and talk nice? Doesn’t make treating customers like criminals ok. I don’t blame the lady. It’s the company policy. They should improve that application process if they really care about crime/theft. They might also start their own google business instead of using the old 5⭐️ reviews that aren’t about them.
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June 2023 by David Grimaldo
Im active military. Best place to store your things with climate control. And they also have P.O. Box for rent. It's betterr than having one with the post office when deployed. The US post office closed mind mid-deployment cause I couldn't pay while I was deployed with limited bandwidth.
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January 2022 by Michael A
Amazing Customer Service from Angelica!
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November 2021 by Waking-To Kindness
They (Adina & then Angelica) "bent over backwards" to enable me to move-in .. & into such a great space, w/ built-in shelves, its own light, & low-amp AC .. & all for 1/2 the price of one at comparable agencies, which wouldn't have the shelves or any AC either OK, granted that the building & its plumbing is quite old, & very slightly musty; but all is kept clean, maintained, & re-painted; so for most storage to be around ancient slightly-dusty shelves, drainpipes, & rafters, is a negligible factor i myself plan to keep enjoying their 'extra-mile' services, for as long as i'm around \
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September 2021 by Garrett Dalton
Dude totally awesome
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August 2020 by Samantha Eagle
I have had multiple storage units over the years and this place is amazing. Its clean, well priced and the people are amazing. There are many units to choose from. No sketchy people that I've seen so far. Adina was the one that helped me and she was fast, funny and so nice. This storage company is the best place I've ever rented from. The only down fall is there is no other way upstairs other than stairs, makes a little tough to move big stuff. Other than that I recommend everyone to come here. Thank you Adina you rock!!
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August 2020 by Benjamin Davis
Great place to store your stuff. Love it!!
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August 2020 by Tony DeMara
Excellent staff to work with, fully recommend
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February 2020 by Nicolas Lopez Montalvo
Great storage facility with always helpful staff
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November 2019 by Laurie Vasquez Diacan
They're very nice people I been with them for 4 years now
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November 2019 by Bubba Gump
Great and friendly staff. Highly recommend.
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October 2019 by Jay Solivan
Love the city storage. Across the street from my apartment and cheaper than I thought.
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August 2019 by Mike Bryan
Been there for years. Great service and friendly people.
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July 2019 by Sarah LeTard
Very friendly helpful staff, makes an otherwise ordinary experience, above average
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July 2019 by Roberto Gonzales
The place is clean and the staff is awesome
