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September 2025 by Jeff Hemen
I had a great experience with everret depot melissa and Donna were very nice . Never had any issues after a year .the place is always clean and the staff is always very welcoming. I would highly recommend.
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September 2025 by Ashlee Frausto
Melissa is great!
Ive been here for almost 4 years and no issues so far. I will continue to use this facility.
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August 2025 by Andrea Jacintho
EDIT/UPDATE: They messaged me today after attempting to call. From 500+ to 393 the day it gets inventory done- they realized theres only memories that matter to us in that unit and nothing of value. Unit 3089 is JUNK and not worth it. Literally clothes, broken down furniture, random crap. Our life was hard enough before and we only had second (or third or fourth) hand things in the house. The value it has really comes down to it shows the battle we fought, that we are still fighting.
Started storing here 1 year ago. Have had a couple of hiccups, but we've paid our storage every month. Things changed, and our storage fell behind a month. By the time I was able to pay it, it was a few days shy of 2 months and there was an issue with their website not accepting the payment amount. I call back a few days later and I was no longer allowed to pay a month. I was told to pay the ammount and we could worry about taxes and fees in a few days but the site didnt accept the ammount. Instead, it's going to be auctioned off to the highest bidder. I asked several times in the past if there's any way of doing smaller payments or if there's any assistance as we are stuck living in a hotel as it is. They didn't tell me until after it was 2 months past and I had to come up with 500, plus $100+ in late fees that there's actually an option or 2 that would have saved us from this position. And it was not lack of asking, or trying. So be aware, do not believe them when they make claims, those claims may end with you losing your unit - I could have paid the late fees and fines had I not waited to try and make it work the way we agreed upon and just paid it when I had the money. Sad part is, St Vincent De Paul was able to help us but because the facility doesnt accept payments its worthless. This did not have to happen.
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July 2025 by Asia Caple
I recently rented a unit here due to some unforeseen circumstances, and I couldn’t be more grateful for the service I received. Heather greeted me with kindness and provided excellent support from the moment I walked in to the moment I drove off. Her positive attitude and deep knowledge of the company truly stood out. I couldn’t have asked for better service.
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June 2025 by Igor “Clear Vision” L
Heather was super helpful!
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June 2025 by Mason
I used Everett Storage Depot for over 6 months. Starting on approximately December 26th 2024 and going through approximately December December 30th they had a series of break-ins into the facility where storage units were opened and items were taken. I discovered my unit and multiple other units around mine had been broken into on the 27th and immediately reported the theft to both the facility managers and to the police. The Police being upfront and honest basically said there was little they could really do. The managers took my report but did nothing to immediately secure the facility. The same thieves broke in at least 2 more days after the management knew they were being targeted and that there was an issue. I know there were continued break-ins until approximately the 30th because they admitted this to me and showed me footage of the thieves. Not only was the building not secure but the units themselves have a serious flaw that I only recognized after the break in occurred where with a simple screwdriver or really any other longer object someone can push in on the inner rail of the door that has the locking mechanism and unseat the latch mechanism of the unit so that the unit is no longer locked(see picture). No special skills, tools or even much time needed. Fortunately for me while they did riffle through my things only one item less than 200 dollar was taken. It could have been much worse. You could say that things happen right, at least if they notified people what happened they would be trying to rectify the situation but they didn't seem to take proper rectifying actions. They told me that they inspected all the units to see what units were still unlatched the morning of the 28th. But I went later that day and found a few units that were still sitting unlatched which I could have gotten into immediately if I had wanted to. So what inspection did they actually do. Problem is I could also relatch these units if I wanted to so what that means is that just by looking at the door to see if it was latched or not was not an indication of if the unit had been broken into. I discussed this with management and mentioned how the entire building needed to be notified of the break in and they refused to acknowledge this. EVERY SINGLE UNIT IN THE ENTIRE BUILDING COULD HAVE BEEN OPENED RIFFLED THROUGH AND THEN CLOSED AND UNLESS THE OWNER OF THE UNIT CAME IN AND INSPECTED THEIR THINGS THE MANAGEMENT WOULD NEVER KNOW. There could still be units that were broken into where the owner isn't aware that they have had things stolen. The management even began to question me like I had a part to play in the break in because I was the one who made the initial discovery and report. So frustrating. They eventually let me move to a different unit and said that they were making improvements to their security. I moved to a new unit purley due to the fact that I was not in a. Place at the time to immediately move out of the unit, I am no longer a customer. They made some visible improvements but regardless I can not caution any potential customer enough, YOUR BELONGINGS ARE NOT SAFE HERE! LOOK ELSEWHERE IF YOU CARE ABOUT YOUR THINGS! There is more to say not just about this experience but this review is long enough. Look elsewhere, trust me.
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September 2024 by Yolanda “Yoli” Wicka
It's warm, and ready access
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June 2024 by Quiz Master
Secure, friendly staff, very clean, good location. Been using them for a near year now, no complaints, same price every month. Would use them probably forever haha
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May 2024 by Nathan Jensen
I've only been here a week or two now but so far it's been a great experience. I have a lot of experience renting storage units and while this one seems to have a lot of rules, they are there for a reason. The access hours are better than most places, 6am to 10pm and the prices seem to be lower than most other places.
I basically had to get a storage unit because I also rent a shop out nearby and it was just becoming so cluttered with stuff I couldn't even move barely. I sell stuff on eBay, so I'm able to do my photographing/listing/etc at my shop and then when something is listed I can just move it over to the storage unit until it sells. It makes my life so much easier and it is definitely worth the price. I need to get it a little more organized so that when I go to grab an item that sold I don't have to take everything out of my unit trying to find it but that will come with time and organization.
I highly recommend this storage unit, I'm sure you will find it suited to your needs.
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September 2023 by Robert Fultz
Best bang for the buck
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August 2023 by Mellysa Marie Clauder Lysa ClaudWalker-JoneSmith (Lysa)
My friend stores her things here and I help her load and unload things. It's clean and roomy enough. Very easy to breathe in.
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August 2023 by Madeline Opel
This place is the absolute worst. We made a payment arrangement for a later date and they still pulled it out putting my account in the negative. And a few months later we had to make another arrangement and they never put anything into our profile about it. They then proceeded to threaten sale on my unit saying we hadn't reached out to them. Their call center is useless and their associates are rude and unprofessional. We have rented there for 3 years and they have only continued to get worse and worse every year. Also they say home of the free move in truck but it's broken! So don't believe their lies?
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August 2023 by Mellysa Clauder Lysa JoneSmith
My friend stores her things here and I help her load and unload things. It's clean and roomy enough. Very easy to breathe in.
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June 2023 by wendy Franzen
Very clean place to store your extra stuff
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August 2022 by Russell Wilson
Too many homeless people
