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October 2025 by JC Acosta
Jesus was a great help when comparing insurance rates and helped me start a new policy. Thanks!
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October 2025 by Sydney Anuyah
I have been using them for over a year and they have given me the best rates.
I don’t typically write reviews, but the help I was given today made me write one! As my previous insurance company rate was increasing, they looked for a better one with more benefits. Everything was seamless. I didn’t have to come in at all, everything handled over the phone at my convenience.
My rates came down ($30 and 30% per month), locked in for a year! The cost savings is really wonderful.
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August 2025 by Hajia Chen
Sergio Ramirez helped me with my auto insurance needs yesterday, and I was impressed. His friendly demeanor and ability to explain details clearly were remarkable, especially given his young age. What truly sets him apart is his genuine commitment to helping clients, not just completing a task. I highly recommend him for his service.
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August 2025 by Paul M
David Claudio was helpful and efficient!! Thanks again for your services!
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July 2025 by Jennifer Carr
Yasmin was super helpful and went through a ton of quotes for my policy. Thank you!
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July 2025 by Sachin Singh
Smooth process very helpful staff
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July 2025 by Adam Nedley
My agent was Sergio Ramirez, and while it appeared I was saving money by going through Freeway, I have been getting extra charges I was not expecting automatically taken out of my bank account.
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July 2025 by Bireen Ji
Sergio helped get my insurance, thanks!
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July 2025 by Shawn Haggerty
UPDATE: Called in as requested from their reply and the gentleman I spoke with was able to get everything cleared up. Appreciate his assistance, thank you!
ORIGINAL: Spoke with someone I purchased a policy from Freeway Insurance via National General. One of the requirements was to produce proof of insurance for the past six months. After spending over an hour on the phone at the time of policy purchase, and having to email the proof a few times, I thought I was all set.
Fast forward a few weeks and I received an updated billing schedule from National General with an increase of almost $90 per month due to the fact that I did not provide the proof of prior insurance that I did when I purchased the policy. When I reached out to Freeway, I find out that it was short a few weeks, so I sent in the previous insurance as well that covered the prior six months. I have yet to have follow up to ensure that what I sent meets the requirements, and this lack of service has me second guessing working with this agency. This price increase has my insurance payment MORE than my car payment, and the lack of service leaves something to be desired.
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July 2025 by Mayra M
Dominique was very helpful and went above and beyond to help me out with my insurance needs.
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June 2025 by Christer
Jesus was very patient honest and helpful in setting up my new insurance policy. He explained everything thoroughly so I could choose what policy was right for me. Also he had the best price out of other places I called. Recommend Jesus 👍
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June 2025 by Arturo Vargas Carbajal
I had a great experience speaking with Sergio today. He was extremely polite, patient, and professional throughout the call. He took the time to understand my needs and made sure I was getting the best deal possible. I appreciated his clear communication and willingness to answer all of my questions. It felt like he genuinely cared about helping me make the right decision. Thank you, Sergio, for your excellent service!
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June 2025 by Shahada Bwanika
I called in because I was extremely frustrated with my prior insurance , they increased the rates and I could not afford it anymore.I spoke to Sergio and he was able to get me a better rate which took a lot of weight off my shoulders …. I am grateful I got someone as helpful and knowledgeable as Sergio.
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June 2025 by Man Tran
Sebastian is so patient and helpful to use to find a great car insurance. Much appreciated his service and FreeWay company. He was able to negotiate the best and most affordable insurance price and every six months they re-negotiate our premium. It’s awesome service and absolutely recommend.
Man and Jaz
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June 2025 by Joe Hoffman
Brian was very helpful and patient. He was great.
