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March 2024 by suitelifelovestories
I love shopping at hot topic everett mall. It is my favorite location. There was an item I wanted but it was out of stock online and in store. So when it came back in stock. The manager put an in-stock alert for the item on their Instagram so I could know it was back in stock. Then they helped me when one of my coupons wasn't working. And helped me when I had issues with an online order. They are all super nice and super helpful. Will be back.
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September 2023 by Adriana Hilerio
Great experience! Friendly customer service??
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August 2023 by Sarah Barnett
All the staff has been super helpful,but still let you shop, every time I've gone there.
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June 2023 by Hope Deegan
Hot Topic is the best store to get anime t shirts from stalls and on desks.
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May 2023 by Meg
They don't have clothes for normal sized people. Everything is small and medium, plus their sizes run small. Seems like they have less product everytime I go. Which sucks cuz their clothes are awesome.
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May 2023 by LaDonna Solomon
It's expensive as usual ? but that's what my pre teens always likes, not very good customer service
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April 2023 by Cassy Marx
Well organized store compared to most hot topics I have visited.
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April 2023 by Steven Jenner
Par for hot topic .. has some cool finds
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February 2023 by Carolynn Zeiszler
Showed up on a busy Friday evening and the store is locked up like nobody came into work? No sign no note. I usually love this store but they need to get the issues worked out.that being said they did open before we left and Faith was very helpful
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January 2023 by Lyra Freedom
I visit this location bi weekly and always find new things stocked.The staff are so wonderful and adorable.The layout is well organized, I can always find what I'm looking for and it's so easy to locate DEALS.
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January 2023 by Kayleigh Smith
Went in to ask if they had an item that showed it was in stock on there website but didnt happen to be on the shelf at the store and was treated very rudely by the manager who rolled her eyes at me and had an attitude with me for having to answer 2 questions. I have never had a problem with any other employee at this store and I come in regularly so was in shock to be treated that way especially by someone who said she was the manager.
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December 2022 by Cassandra Deane
The staff just sat on the check out counter while I could have used some help shopping. When I interrupted their long conversation to ask for a basket they rolled their eyes and said we don't have any and went right back to chatting. This is just a club house for the employees.
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November 2022 by Hannah Kinne
T-shirts were all boring. Band shirts looked like the same selection at Target. Graphic tees too.
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October 2022 by Errin Walton
Kid found some things to spend her own money on! Father approved
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September 2022 by Riina Jade
Check for reduced hours, you will have to call for that. Some days they close at 5pm but says they are open later online.The store is well stocked and they keep things in thw right place.