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September 2023 by Sasha Galeev
Save your time and go somewhere else for medical care. The setup of the office made me feel uncomfortable and exposed. The physical exam “room” is located right outside the waiting room which did not have insulation. I felt that people were able to hear my conversation with the doctor between the thin “walls.” Afterwards, I was sent off elsewhere to complete my blood work. They do not offer in-house blood work which makes coming here inconvenient. I needed to speak with Dr. B because the lab diagnostics were ordered incorrectly, and the front desk staff ignored my calls making it impossible to get a hold of Dr. B. When the secretary did pick up the phone it was unprofessional and my concerns were disregarded. I sat in a lab corp facility for 3 hours waiting for the correct orders to be entered! Either the front desk staff have no communication with the doctor, or the doctor did not care that I was waiting. Although Dr. B is very knowledgeable, the way she runs her office and staff is unacceptable.
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August 2023 by Julie Chebert
They called me three times before my appointment to collect my co-pay. I canceled my appointment after that. Very unprofessional. I expect more from a medical doctors office.
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March 2023 by Symantha Hildreth
I absolutely love seeing Dr.B. She is the first Dr in a long time who actually listens to her patients. And the new office is beautiful. I will recommend Dr.B and House Call Doctors to anyone who wants to be treated by someone who actually cares and listens to you.
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March 2023 by Tami Salts
Very thorough, I appreciate that she follows the entirety of my health story rather than just one thing at a time
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February 2023 by Vicky Francois
Believe the hype.. this place isn’t great. I had one video call and they charged me a crazy amount. Absolutely would not go here again.
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February 2023 by John Babbitt
I showedup for two appointments on time. After waiting in an exam room for an hour, an assistant finally shower up and told me that the Dr would NOT be seeing me and asked me to reschedule. After ordering my complete medical history for the Dr to review my file and continue refilling my current medications, it took over a month to see the Dr again. I made a new appointment and showed up on time, and once again I sat in the exam room for 45 minutes and was never seen by the doctor. No call of apology or attempt to reschedule and after several calls to the dr, I was told that I cannot refill my current prescriptions. I’m never going back there again. Totally disrespectful and a giant waste of my time.
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January 2023 by Emma Passaglia
Everyone here is super nice and professional, but I've struggled with this office for several months.They've given me the wrong prescriptions, spelled my name wrong on prescriptions, etc. Not a huge deal as everyone makes mistakes! What's been frustrating is that when you call, someone rarely picks up the phone, and the voice-mail box is always full. Its a lovely little clinic, but personally I need a group that responds faster to some of the things I need.That being said Dr. Bernadette is so awesome, I felt so comfortable with her. I also appreciated the super cheap copay for the office (could vary depending on your insurance), especially since I was recently unemployed. And the building the office is in is so cute and lovingly decorated
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November 2022 by Michael Winecoff
This Walk-in-clinic in a small strip-mall a few blocks south of Rodland Toyota on Evergreen Way, gave me a bivalve Pfizer booster and a flu shot with no appointment yesterday, when I got there yesterday morning.
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November 2022 by Vicki Kammerer
I drove 90 miles to get a rapid CoVid test a couple years ago and they were efficient and friendly....just awesome!
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November 2022 by Gretchen Ellis Martin
I wasn’t aware that this was A particular site. Brandi was very responsive, as long as you aren’t in a hurry. Patience is a virtue.
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November 2022 by Chris Sherrett
Very poor experience with coordinating orders with this company. I do not recommend -- nonresponsive, rude, and unprofessional.
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November 2022 by candi baribault
I would recommend my doctor and this platform 200 percent over an urgent care or general medical need
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November 2022 by Alida Rothgeb
She really listens and explained things clearly, making sure I understood.
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November 2022 by Michael Davis
Great Center with a friendly, professional and helpful staff!
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November 2022 by She She
Quick and efficient service ?
