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April 2023 by behzad reza
Be careful! I paid $400 while I was initially quoted $80 for tax prep. H&R Block has "No Surprise Guarantee". But this store does not practice/honor it. Once I brought it up, the store manager categorically denied it. The guarantee says: "For Assisted Clients, you’ll always know the price before we begin your tax prep." This is COMPLETELY opposite of my experience. And once I complained about it, I was insulted by the store manager and one of the employees. Please be aware that as the customer you have right to know how much the service will cost you beforehand. Do not let them put you in a situation where you feel obligated to pay an outrageous fee.
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March 2023 by Gil Ortiz
professional courtious and quick!!
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March 2022 by Judy Stanley
You’ve been there for me for years!
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March 2022 by Aron Shelley Sr
Super friendly and helpful and whent out of his way to get it done
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February 2022 by Rebecca Bentz
Was not a good experience she had to call to get questions answered and was owing money for the first time in 3 years. Need to see an accountant vs h and r block. Feel like they would be more knowledgeable and thorough.
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February 2022 by Chris Dishon
Our agent Gregory made our experience really enjoyable.
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April 2021 by Karina Lopez
Charged me close to $400 just for 3 child tax credits, & a ca return. He stated I was going to get charged $189 the 1st time I came in the office, then said for me to come back the following week so he can figure out the best way to file for me. He filed my return & charged me TRIPLE THE PRICE he said he would charge the 2nd time I came in the office. I wish he didn't lie to me about only it being $189.
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April 2021 by Julia Torza
My tax preparer did not seem confident. I felt I could have done the same thing with turbo tax at much less of a cost.
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March 2021 by Sharon Englin
Aruna Kylasa was extremely patient with me even though it took me a long time to get the information I needed to finish the process. She also gave me a great understanding of things
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March 2021 by Edythe Lavenger
I have been coming to Gregory for years and he always does a great job.
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February 2021 by Elizabeth Greer
Always have great experience and we are treated with axing customer service.
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February 2021 by ron smullin
Was felt important.
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January 2021 by Linh M
Fast, friendly, and helpful. Explained all questions asked.
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January 2021 by Vanda Norn
Fast, easy and professional.
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April 2020 by Gene Bauman
very good
