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March 2024 by KATE EMERY
Dee has always done a good job for me, but my return for 2023 was very simple and I decided to do it myself on using the "free" option on-line. I needed 1 additional form that was to be $35 but it came with a disclaimer that some of the contacts "may be offshore", including India. That was very concerning so I went back to Dee. The 1 additional form in person was now $99!! When I received a feedback form I responded with the above info then received a phone call addressing my concerning and offering a refund of all my $$ over the $35 that it would have cost on-line. I was supposed to receive the refund within 2 -4 weeks. Well that didn't happen. How disappointing.
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February 2024 by Tyler Saparto
Great service
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May 2023 by Kerry Hutchens
Dee in mill creek is very friendly and Knowledgeable. And she got my taxes done on time. The judge had even pointed out how well she paid attention to all the details while preparing my business taxes.
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March 2023 by Jamil Abbasi
I know AMY KERSTEN for the past few years. She is very knowledgeable about what she does. Thank you Amy!
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February 2023 by Erik CA Holm
They did a tremendous job at a reasonable price!
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February 2023 by William N Primozich
Delores makes tax season easy.
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May 2022 by Jim
TurboTax is cheaper. Apparently if you walk in they make you a appointment and you have to come back. I really didn't like the fact that it said walk-ins welcome on the door but I was sent away with a appointment. I also couldn't not here what the guy was saying and he was very hard to understand.
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May 2022 by P C
I've had the pleasure of working with Amy before. She is great at communicating and letting you know the progress of your taxes.
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March 2022 by Jonny Keener
Dee was pleasant. She was very interested in explaining every thing about my return.
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March 2022 by Jon Webber
3pm appointment and still haven't been seen. Unacceptable.
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February 2022 by Brenda Powers
Reliability. Amy Kersten has been my go-to gal for 6 years! She remembers her clients and cares deeply for us. She is always available and makes sure to explain everything to me... as well as answering ALL my questions. I have NEVER had a bad experience with HR Block staff, even when a scheduling issue came up. Everyone is always there to help!
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February 2022 by Patrick Johnson
She did it fast and it worked just fine but she didn't seem to try to get me the max I could of got. Or maybe it was just me idk. She was really nice about all the crazy ?s I had. Thanks
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February 2022 by Erin Dawson
BECAUSE DELORES GIDDENS IS THE MOST AMAZING TAX PREPARER!!
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June 2021 by Thomas Vignon
tax preparer showed great professionalism, customer service.
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April 2021 by Nick Hegge
Amy was fantastic to work with. She went above and beyond to help with my complex situation.
