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December 2023 by Laine Discepoli
The people at IRG are what make it great! Very kind, compassionate, caring and just easy going… the staff there are professional while being helpful and likable in every regard. I even had a schedule snafu (my fault) and was able to reschedule for later the same day and they assured me it was not a problem. Just a great example of how health care should always be.
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December 2023 by Jo Clark
The location is clean, roomy and has good parking. Lauren did a thorough exam the first time and showed me exercises that helped immediately. Every session she evaluated how well it was working and assigned something new. After a few weeks I had no more pain. My therapist knew exactly what she was doing and how far to push and when to stop.
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November 2023 by Robert gress
I had hesitation while filling out paperwork, I am so grateful I followed through with appointment with Christina. Her calm patience and direction has already had a positive impact on my health, and future mindset. Thank you to all at front desk for simplifying my process at check in.
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October 2023 by Dixie
It’s a pleasant place to spend time in. All the therapists are friendly and sooo nice. Not a grouch or hard task master in the bunch. And I’m getting better and stronger much more quickly than I expected. If you are serious about getting well, this is the place to be.
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September 2023 by Peter Pennis
My friend Syed from a Seahawks game referred me. This place is great. I have some new exercises and have completed 10 sessions thus far. Counter staff are very friendly and the young therapists know their stuff. Very knowledgeable.
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September 2023 by Dino Kirkland
I was referred by my friend Sy. My shoulder feels much better after three appointments. One of their therapists is an MMA fighter from UFC. Kinda' cool.
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September 2023 by Ali Syed
I was injured on-the-job and called around. This place was a chance I am glad I took. Very professional, very well-trained. They handled all of the paperwork. I will be referring you. Thanks a metric ton!
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August 2023 by Jaym Gates
This is the worst physical therapy experience I've ever had.I have a chronic shoulder injury, and have been in physical therapy for years. I had a fantastic PT who did hands-on work with technology combined with exercises, but I moved last year and needed an office closer to my new place. IRG had good reviews and offered the specific service I was looking for - myofascial therapy. I'm very experienced in what my body needs and how to communicate that.The office staff is great, everyone is friendly, and I was really excited to get started. The assessment was great, as the PT took time to listen to me.However, my first and only session was a train-wreck. The PT had two patients double-booked. I was handed a couple of weights and parked in front of a mirror to do repetitive exercises. Each time, I had to go let the PT know when I was done. The entire 45 minutes was just repetitive, unsupervised exercises, without any of the hands-on work I had specifically let them know I needed. Another therapist offered to step in and help, but was turned down.I got home, and within 2 hours, a spasm started in my back that lasted for about 14 hours. I was eventually lying in bed, crying, unable to get comfortable. Thankfully, my partner was able to get the worst of it relaxed with massage work, but I woke up the next morning with pain in every limb and a massive headache. I immediately cancelled my other appointments.It has taken me three months and almost $1000 of massage to get back to where I was in May.I was just going to leave it there, but I got a bill for $400...AFTER insurance. For TWO appointments, they'd billed $768. After the assessment, I'd brought the bill in and asked why I was being charged $200, and was told insurance hadn't approved the payment yet. If I had realized that each appointment was $400, I would never have gone back, but even when I inquired, I wasn't given the impression so much would be left for me to pay.I've written a complaint to the head office, but never heard anything back. I'm now paying off this massive bill for something that did huge damage to my recovery, while also paying for the work to fix it.Don't go to IRG if you need anything except exercises which you could, honestly, do in a gym.
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July 2023 by Kayla Broweleit
Melinda is so kind and listens to your needs. She is patient and understanding. She is an excellent physical therapist and always makes me want to strive better for my health.The team was flexible when I was running late or changing appointments and all around a wonderful experience.
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July 2023 by Jay Taylor
I am having a phenomenal experience with IRG Physical Therapy! Everyone there are always smiling and sincerely want to provide the best care for their patients! My personal Physical Therapist is very caring and encouraging. I love enthusiasm!!! I ❤️ her!!!
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June 2023 by Angela Garcia
Coming here for prenatal physical therapy, and Dr Maddie takes such a compassionate approach. I've experienced a lot less pain in my second pregnancy than my first, largely thanks to her.
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May 2023 by Elizabeth Prout
My therapist was excellent. Explained everything in easy to understand terms, had complete knowledge of how the muscles, ligaments and bones function together and she gave me reasonable expectations for the healing process and what I should expect if I did my exercises outside if PT.
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April 2023 by Susan
Third time attending IRG for a different injury. Excellent therapist at this facility, they are caring and make the progress more tolerable when dealing with pain issues. Lastly, they listen and use the appropriate skills for your individual needs.
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March 2023 by Jbbouvardia
The therapists are attentive and accommodating. If you can't make your appointment they send a link so you can video chat your appointment with the therapist. Friendly staff, clean environment, and easy to make appointments in person or online.
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March 2023 by Barbara Bengtsson
A few weeks ago, I woke up with severe pain in my lower back. After four weeks of working with Dr Manny, my back feels normal again and I have my full range of motion back. I am very happy and recommend Evergreen IRG to anyone in need of physical therapy.
