JOANN Fabric and Crafts has been inspiring creativity for nearly 75 years, offering a wide variety of project supplies and crafting essentials for customers to explore their passions. From scrapbooking products and beads to baking supplies and yarn, JOANN is a one-stop shop for DIY enthusiasts. The store also carries a great selection of sewing machines for fashion-focused customers, as well as a wide range of holiday-themed craft items. While some customers have had negative experiences in the past, recent visits indicate that JOANN has become more customer-friendly. One reviewer noted that their dog was welcomed into the store, a change from more rigid policies years ago. The yarn section is a particular highlight, with a good selection of major brands and frequent sales or coupons available. However, the stores can be hit-or-miss when it comes to customer service, with some locations struggling to keep up with demand and having limited staff available. Lighting and overall store ambiance have also been cited as areas needing improvement in certain locations. Despite these minor drawbacks, JOANN remains a beloved destination for sewers, crocheters, knitters, and other crafters seeking to unleash their creativity. With its extensive product selection and long history of inspiring self-expression, JOANN continues to be "where America's sewers and crafters shop, discover and learn."
For people complaining about lack of employees, corporate dictates their labor hours and only allots them enough for about 2-4 workers at any given time. Try to consider that next time the line is "too long" or wait times are "too slow"
January 2024
I don't mind the story. However, I'm annoyed that the bathroom always claims to be broken. They have been saying this for months. It's starting to feel evident that they do not want to offer it to customers anymore.
November 2023
Love this location. Smaller store but huge selection of fabrics and all the staff were super friendly!
