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January 2023 by Steve Dertinger
Got our CRV here 8 years ago. Great deal, great car!
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December 2022 by Caroline Bell
This place is just the detail shop for Klein Honda, across the street. No business takes place here. - a Klein Honda car lot attendant
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February 2020 by Angel Ceballos
They really help me with the car!!!
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November 2019 by Chris Ater
Kirmo was great. He worked with us to get the price we wanted on a vehicle we love. Only thing that could be improved is the time it takes to complete the paperwork. Came in pre-approved with a lender they use but still took around 2 hours +.
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September 2018 by trekinseattle .
Horrifically bad !!! I looked around and found a used Mazda Protege that they had. They provided an "inspection report" which listed everything as tip top shape, new this, 95 percent brakes, etc etc about 30 items checked or replaced. I specifically asked about previous rental history, accidents etc. I purchase it. After a few days I'm nosing around under the hood and find 2 clips undone that hold the air filter closed, so I open it. Not only was that Engine air filter crazy dirty, there was an old mouse nest in the air box !!!! I was pi**ed and started checking everything else... Front brake pads were thin too. So I took it to a shop and had an inspection.... Nearly everything was original Mazda with 100,000 miles of wear, as in never changed !!!! I went back to Klein with this info and asked for that "inspection report" that was mysteriously not in all my sales documents and showed them the filter, and what the shop said.... They Actually Said I Could Have Got That Filter From Any Car. Calling me a liar!! They said "As is" should have had it looked at Before purchasing!!!
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February 2018 by trekinseattle
Horrifically bad !!! I looked around and found a used Mazda Protege that they had. They provided an "inspection report" which listed everything as tip top shape, new this, 95 percent brakes, etc etc about 30 items checked or replaced. I specifically asked about previous rental history, accidents etc. I purchase it. After a few days I'm nosing around under the hood and find 2 clips undone that hold the air filter closed, so I open it. Not only was that Engine air filter crazy dirty, there was an old mouse nest in the air box !!!! I was pi**ed and started checking everything else... Front brake pads were thin too. So I took it to a shop and had an inspection.... Nearly everything was original Mazda with 100,000 miles of wear, as in never changed !!!! I went back to Klein with this info and asked for that "inspection report" that was mysteriously not in all my sales documents and showed them the filter, and what the shop said.... They Actually Said I Could Have Got That Filter From Any Car. Calling me a liar!! They said "As is" should have had it looked at Before purchasing!!! Then I get the Title "Previous Rental", Thank God my mom knows a few things I didn't and called an Attorney friend. They bought the car back for the full amount 7,000 This place is slimy. Not what you'd expect from a new car dealer. Maybe the new car side is Ok... But steer clear of used cars here !!!!
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April 2017 by L R
I was checking on their website for cars, and someone contacted me via chat. Advised me to put in a *pre* application, then someone would contact me to discuss how they could help. So I did, it is a *pre* approval, not a full application. Well, eventually I decided I couldn't afford any vehicles, so I never spoke to anyone further. But now I get a letter from Capital One that my loan application was denied!! I never filled in a loan application -- how could I when I never specified to anyone how much of a loan I would want because I never spoke to anyone about a specific vehicle?! I am absolutely disgusted. I don't even know how much money was applied for in this loan because I never put an amount in my *pre* application. I have worked hard to raise my credit score and people decide to put in applications *without my permission* for loans that are so high I know I will be denied! All this does is lower my credit score again.
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April 2016 by christopher caffee
Definitely a top notch team here. Damon ensured a stress free sale and was able to handle any concerns I had. The sales team does not pressure you while looking around, but are always available to help if needed. Pretty much the ideal car buying experience for me.
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April 2016 by Eloisa Bautista
I came up to Klein Honda Ised Car dealership and my friend and I were automatically greeted by Damon Wilson. He was a nice and friendly salesman that was very informational and knew a lot about the car we were looking at. The whole time we didn't feel pressured to purchase a car. We ended up buying a car. The process was short, simple and easy. He made us feel really welcomed and comfortable. The best car salesman and most friendliest I've ever met. I would recommend this place.
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November 2014 by Prakash Ahuja
On surface of it, this dealership seems great. I contacted them about Fit 2015. The salesperson (Ryan) told me that they have a great price match policy. From his email "Keep in mind we have a price match guarantee. If another Seattle area dealership has given you a lower price in writing, we'd be happy to match or beat it for you.". When I actually gave him a quote from some other dealership in writing, he said he will check with this manager. Few hours later he emails me saying since it doesn't make business sense they won't honor their guarantee. So much for a price match promise. I would be very careful of buying a car here. I am sure they will not take care of you in case of a warranty issue too, if it doesn't make business sense.