-
March 2024 by Ethan Dobbs
Don't trust David he said I could get an alignment redone after I replaced a part that was worn and ended up getting charged for the second alignment, these guys can't hold there word I guess..
-
March 2024 by Pavel Natekin
Pulled in just before I went totally flat. The business was already closed but these guys jumped out and helped me patch up a flat. Best tire shop around! I highly recommend these guys!!!
-
March 2024 by Katie
Blew a tire on my subie, luckily only had to order one. Ordered Saturday and had my new tire on Tuesday morning despite the delay in transit (supposed to be there Monday, not their fault- UPS). Everyone I dealt with was great! Didn't try to oversell and handled everything quick. Definitely recommend this location but have always had good luck with Les Schwabs!Pt. 2I filled my tire Friday (~10lbs low) and when I got in to go to an appt today (Monday) it was about 10 lbs low again. Went in to get it checked out since I work super early and won't be able to fill it before work. They found 2 screws in it, patched it, filled all my tires and sent me on my way in less than 45 mins (walk in) and free!Want to thank you guys for saving me AGAIN!
-
March 2024 by Ken Edwards
Awesome experience
-
March 2024 by john utley
Great customer service thank you david
-
March 2024 by Walker Brooks
I've never received anything less than stellar support, honest estimates, and high quality work. Appropriate to say for a tire store, but Your Mileage May Vary. I can't, not recommend them, and gladly send my wife and soon to be driving kids there when I can be there to help.
-
December 2023 by Athena's Adventures
I bought a full set of tires from the Monroe location 3 years ago with a 50k mile warranty. After 3 years and 30k miles a tire failed and this location refused to honor my warranty, citing a lack of rotation, something mentioned no where in my warranty paper work. The last time I had an issue the Monroe one solved it with zero problems citing the warranty, I had the tires for 2 years at that point and no one mentioned a need for rotation.Absolutely awful customer service.
-
December 2023 by Lake
Immediate and caring service. I wasn't thrilled about the wait, however, the gentleman that worked on my tire issue was prompt, professional and courteous.
-
December 2023 by Ilya Krisa
I discovered a screw in my front tire and came to Les Schwab. They repaired it just an hour later with no appointment. Moreover, it was FREE! In a world driven by profit margins over everything, it was a pleasant surprise! Well done, Les Schwab! And thank you again!
-
December 2023 by Tin Man
Well this is troubling, I can't get them to check my tire for over 2 hours due to appointments. They have no appointments open till the middle of next week. This is Saturday. Les Schwab is making to much monet to help anymore customers. Find another tire shop if you can. Good luck.
-
November 2023 by Brendan O'Neill
David is a lifesaver. I needed to get my brake pads replaced as soon as possible and he immediately got me in to have them replaced before they closed. David was a truly genuine and kind person who gave me a fantastic experience.
-
November 2023 by Simon Forster
Great service this morning! Friendly staff, and accurate wait time with my vehicle. They patched my tire and had me out-the-door in 25 minutes.
-
October 2023 by Rico suave
Well I got here at this location around 8:30 am I was acknowledged and I hand them my key and then I was waiting for 2 hours before they told me that they would be able to work on my vehicle and my vehicle has been sitting at the front of there shop sense I got there and it hasn't move. And when other people showed up they got service before I did. I was thinking do I have to be white in order to get service this is not right .
-
October 2023 by Donna Hopkins
Took my car in for an alignment yesterday. When they called me to say my car was ready, i was informed that they could not do the alignment. I was informed they had poked a hole in the boot on my rack and pinion boot. They never asked me if they could poke a hole in the boot on my steering. My car has never leaked any fluid on the ground. I am very confused as to why they poked this hole. Is it normal to poke this hole in the boot, they never explained why they poked this hole. Then they said they could not patch the hole. After doing some research I've learned that poking a hole is not the proper way to check this boot, and there are ways to seal it if they do poke the hole. I am not happy at all and will take my car for a second opinion and to ask about them poking this hole in the boot. I will also be returning to les schwab to ask more questions about why they did this. I was told all the parts of my steering where good, I am so confused why they poked this hole in the boot without asking me. I have always been fond of les schwab until yesterday. I hope they are willing to make this right. Do they poke a hole in the steering boot for every customer that needs an alignment? I don't think this is right, especially without my permission. I have a bad feeling about the service I was provided yesterday.
-
September 2023 by Brent S
Brad was very helpful and took care putting on the new rims.
