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February 2024 by Enrique Moya
Very happy, the facilities are very nice and the treatment of the staff is great.
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December 2023 by Tony Winston
Awesome Maintenance Team,Fast and efficient,A+ service.
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October 2023 by Amber Gibson
The experience was good. The maintenance man came up and helped turn the blinds correctly. Took measurement so that I could get new blind since the original blinds when the building was built.
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October 2023 by Tabatha Marquardt
Edwin was awesome. Although I chose to go somewhere else that doesn't discredit the really great experience I had touring this complex. The unit/complex was very nice Edwin went above and beyond showing me all the amenities, ins and outs of the place. He was very quick and kind to answer some obscure questions I had. The maintenance gentleman went out of his way to introduce himself. Only reason I didn't pick this place was size of unit for the price.
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July 2023 by Janice Fix
Maintenance answered and fixed problem very quickly. Workers were respectful and efficient in our home.
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June 2023 by christy osburn
Our maintenance man is FANTASTIC. The order was done on time and completed perfectly.
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May 2023 by Manny De Leon
It’s good to live here. They are very helpful and easy to talk to.
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February 2023 by Royce Pochowski
Not a good place to live. Noisy all the time, incredliby poor communication. Unspoken charges and then they don't really tell how much you owe them when moving out. Got a call from a debt collection agency because Lumen never communicated with me that we had an outstanding balance. When we moved out I asked multiple times if there were any outstanding balances, was told everything is squared away. Never received an email or phone call until 5 months later from a debt collection agency. Terrible business. Would not recommend.
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June 2022 by Lily Mann
Second Edit: DROPPED BACK TO 1 STAR I HAD ITEMS STOLEN OUT OF MY CAR IN THE "SECURED"GARAGE I PAY FOR THAT IS CONSISTENTLY LEFT OPEN - DO! NOT! LIVE! HERE!Edit: Management gotten slightly better - however there is big trash issues (photos attached) and this has happened before on multiple occasions (under this new management.) Bumped to 2 star.So, I literally currently live here and management recently changed. It's been the worst- I am just waiting out my lease at this point. Like if you are one of the lucky souls who doesn't have to interact with management I'm jealous.I don't feel respected by the new team- they are managing other communities so we don't even know when they will be in their office.When actually communicating face to face or via email nothing really changed. They clearly have no want or care to know any of us tenants as individuals. Honestly we are probably just some walking rent checks to them.Anyways, rather than live here- I'd recommend literally anywhere else :-)
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June 2022 by Autumn Higgs (Queenbeeofpnw)
Major safety issues. Id report them all to management but there’s never anyone around to answer a phone call. If you want to pay 100 dollars a month to park your car in a garage that’s door constantly remains open to all the sketchy people in a city setting be my guest, and if you want to live somewhere where this issue has advanced into sketchy people wondering the halls of the building while on drugs also be my guest. And if you’d like to live somewhere that has tenants who don’t grasp the concept of apartment living and call and report you for walking, vacuuming, living and breathing like a normal human being go for it. Also a quick shout out to the other moms and dads here at lumen, I wish I could record the way you speak to your kids, treat your kids and then make you a nice mix tape so you understand myself along with everyone else can hear how truly awful you are to your kids. I only give two stars for Tony. He’s the best and doesn’t deserve to be grouped with the negative things here. Other than that enjoy a roof top, a nice gym and packages you’ll never receive because duh the garage door is always wide open but the doors right smack up front where management never is.
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April 2022 by Michael
The place is nice and looks like a good place to call home.
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March 2022 by Melissa Monty
Easy application and the fastest approval ever! Bailey has been super friendly and helpful over phone and email. The amenities were exactly what we were looking for and the apartments are beautiful. Can't wait to move in!Edit 2/12/21: after living at Lumen for a year and a half-ish, I'm dropping my rating from 5 stars to 4 because of forced switch to Fetch. If you receive packages in any way except for USPS, you will not get them. The building has cut off access for UPS, FedEx, Amazon, etc. They turn away these couriers at the door so we can't even use our door code. We are being forced to use Fetch, which has absolutely horrible reviews. While I actually love being at Lumen, this may ruin the living experience for my boyfriend and I (especially in a world where in person shopping is limited and online shopping is so important).
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February 2022 by acashia atkins
Lumen apartment is a great place if you want a gym, rooftop. With food gas and grocery near you.
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December 2021 by Kelsey Osness
I recently toured with Lumen apartments, love the unit! It is clean and welcoming. The staff is very knowledgeable and friendly. Unfortunately they did not have any studios available. I will be back to rent once they do!
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November 2021 by nick boch
My girlfriend and I came to tour this apartment. We had scheduled a tour online, it was confirmed and it showed there was availability for our desired move in date. The morning of we had showed up at our time ( 10:30 am ) and we called the office and the lady who answered had no idea about our tour, which again was confirmed and stated there was no unit to show us and no availability anytime soon. Don’t you think this should be updated and made aware before you have potential future tenants driving there and wasting their time? Especially when they have a baby and had a bit of a drive. Then she stated she would call us back in a few weeks with updated availability which confused us as she said 5 mins prior that no availability was coming up? Never heard back. Overall, we were not impressed. It’s a good location and ideal, but the communication there is horrible. I can only imagine living there and what we would have had to deal with in regards to that.
