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January 2024 by Lisa L.
Great place for the entire family! Grandma is in her 70's and my husband in his 50's and our two teenagers...something for everyone!!
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January 2024 by funiman
they kicked me out for no reason and they she refused to tell me her name and was very rude and disrespectful do NOT COME HERE
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January 2024 by C E
I am so done with this place! Machines are in a constant state of disrepair. Even the few machines without OUT OF ORDER signs on them have operational problems. Tiny little gym area is always full. High school kids that are bussed in during the afternoons are always just standing around on their telephones and taking up space. It is simply impossible to get a decent workout at Mill Creek YMCA. The only thing that offers any value whatsoever about this gym is a mediocre set of group classes. Hard to understand how they can sustain their prices which are much more expensive than any of their close competitors. Avoid this place like the plague!
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January 2024 by Rohit Singhal
I have never got a chance to take shower with hot/warm water after the swimming. It's always cold.Very limited gym equipments.
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December 2023 by Nick
We used to do swim lessons here but their computer system made it extremely difficult to keep going, and we'd lose our spot for no reason. Phones go unanswered. If you can, make the drive to the Everett Y; it is drastically better.
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December 2023 by A N
Used to be a lot more water fitness classes to choose from with better times. Returned as a member recently and am very disappointed in the offerings and changes since Covid. They took them all away and now offer only one per day at horrible hours. Can’t find any silver sneekers, aqua Zumba or water yoga, etc. now it’s one class daily at either 7 am or 1:30. Alternating days. Those are Horrible times!! When I attended before there were at least two or three aqua classes a day and I could attend them back to back. Also, They used to offer a wonderful class to help with strength and balance for seniors on Wednesday. Those are all gone now. They used to have a lot more available for seniors . Not any more! And to make things worse, open gym for pickup basketball games are no longer allowed . We rejoined recently since quitting due to Covid. It is not the same and I am quitting again. Not worth it!
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October 2023 by Daniel Guntermann
Bad experience with enrolling my son in the lifeguard certification program. I felt communication and engagement was lacking, but we got a refund before any real damage was done and can find alternatives elsewhere. The young lady at the front desk was personable and friendly.
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October 2023 by Josh
My kids took swimming lessons through the YMCA, and at the Cottage Lake pool, the swimming lessons prepared my son for the swimming test so that he could use the water slide. No problem. We went to the Mill Creek location because they have a water slide. On the wall, they had a poster that talked about the different types of swimming tests/wristbands. Red, Yellow, and Green. Yellow was the type my son got at the Cottage Lake pool to use the water slide. Apparently, at this location, they don't do the yellow bands anymore even though they advertise them on the wall. So of note, the swimming area at the bottom of the slide is maybe 10 feet by 10 feet, it's not that big, and it's 4.5 feet, my son is over 5 feet and could easily touch the bottom. Anyway, my son went to take the swimming test, he had to swim the full length of the pool. Seems like a lot for such a small area but fair enough. My son swam the whole length of the pool without touching the ground. But, he failed the swimming test because he didn't do the crawl stroke, the only acceptable type of swim apparently? No one could explain why it had to be the crawl stroke. I thanked the lifeguard for his time, I realized he had no power over the rules. I reached out to the YMCA and got zero response. I can't wrap my head around why it HAS to be a crawl stroke for using that tiny area of the pool where he could touch the ground with his head above water, and when he swam the whole length of the pool. So thanks YMCA for teaching my son to swim, and then teaching him that what he learned wasn't good enough for the YMCA and now he never wants to go back there.
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September 2023 by Kimberly H.
We were going to buy a membership for our entire family but after visiting to check it out I think we will pass. the hot tub was 97 degrees. and all but one jet was broken. the facility is ran by a bunch of teenagers who don't seem to care about anything and are down right rude. very disappointed.
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August 2023 by Kaden James
Ok look I have been In the ymca camp for 2 years and I like it here except this one teacher Madeline she cusses a lot picks on the kids epically me and I have been threw a lot and she cusses at me and she says she hates me which makes me feel bad about myself this is her first year here and she is not doing her job right and she acts like she owns the camp when it's her first year here and she targets people and mostly me and I like people here and Ethan epically he is a good staff and he is a w and this camp has a forest good water good staff expect Madeline and people want her fired not gonna who bit it's most of the people kids
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July 2023 by Abds Shaheen
Good YMCA. Smaller then some of the other Ys i’ve been to but it’s a good space to get a workout in.
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July 2023 by Tammie L.
I know this is kinda stupid and I wasn't going to complain or make a post, but they ended up charging me extra money on purpose. I used to go here a lot to swim pre-covid and it wasn't too bad, there was puke in the pool one time and they escorted everyone out. Anyways, I came in the other day and wanted to buy some day passes for my little sister and cousin. One of the girls at the front desk, I think her name might've been Jess or something, but she was really mean for some reason. I tried to be nice despite the fact that she kept yelling at me, she also told me my address wasn't a real address so I had to pull it up for her to see. She told me the day passes were 5 each and would be 10 dollars. Then on my way out, I asked a different girl at the desk what they charged me since it wasn't popping up, but before the other girl could answer she came out of the room in the back and started yelling that I already paid and that I could leave. The other girl ended up telling her that I was just asking a question because I didn't know how to answer her. She told me she only charged me for the two day passes, so I thanked her and left. Later when the bank notices finally popped up I noticed she charged me for more and since it was only and extra 5. I tried to let it go, but it's just been bothering me. I would dispute it, but the money isn't the issue, it was just how mean she was to me. The other girl with the broken ankle was nice though.
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May 2023 by JULIO LISBOA
Ridiculous and stressful process to book swiming lessons for kids. The website is very confusing and after filling out forms for minutes takes you nowhere and it says there’s no available spots
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May 2023 by Esther Zak
If you ever see Daniella on reception RUN AWAY. She’s extremely rude, not friendly, talking very mean pointing fingers ruining the mood when people come to the gym to enjoy their time. Horrible costumer service, disappointed!!!
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April 2023 by Jarad C
During certain hours of the day, the front desk staff are a bunch of lazy teenagers. If they get bothered to have to get up to help you, they act like you're disturbing their lounge session. Is it so hard to find one or two teens that have a strong work ethic? Is it asking too much to scan us in? "Why don't you have your barcode?" Because I don't right now. It's none of your business girl that looks stoned. Why do you always look so blank and confused? Isn't it your job to check people in?Other than that, the pool staff have been nice and helpful. Programs are great. Gym is a bit nasty in my opinion, but expectations aren't high to begin with. My other YMCA had a much larger weights area.
