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March 2024 by Liberty F.
The service is excellent. I've been there two times, and the furniture is top-notch. Easy to get to and lots of parking. Also, the prices are excellent, at least 100 to $200 off any other place I found.
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October 2023 by k mitchell
This place is absolutely terrible and unreasonable. We purchased a dresser, it was built when we picked it up. But because the handles weren’t on, we didn’t check to see if the drawers worked. When we got it home, the drawer never opened. I have been trying to work with someone to resolve this and NOTHING WAS HAPPENING FOR THREE MONTHS. They told me they ordered a replacement but it was delayed. They said I had to pay a restocking fee FOR THE FURNITURE THAT NEVER WORKED. I finally stopped calling and went into the store to resolve this. The girl who was on the phone was at minimum incompetent, and she was who we dealt with for the return. This began in AUGUST and our replacement won’t be here until “the beginning of November.” And the restock fee is 20% or they won’t give us our replacement.This business is waste of your time, and from all the one star reviews on here, that makes sense. I wish we’d read them before we started.
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August 2023 by Teo Hopper
Modern home furniture had an amazing selection of quality furniture. We purchased the cloud 9 couch. Staff assistance was above and beyond any other store I’ve experienced.Thank you all for the wonderful experience.
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August 2023 by Debbie Thompson-Jackson
I tried to purchase a sectional sofa for my son. We measured to make sure it would fit through halls and doors but discovered too late that the sofa would not fit through the stairwell at my son's apartment building. When I sought a refund, the result was horrible. We ended up paying not only for the failed delivery @ $99, but a $200 restocking fee which was in the fine print but never explained verbally, the full $31 credit card fee, and taxes, for a total of $363 with absolutely nothing to show for it. Not only that, but I had to make an appointment and come into the store again to receive the refund. I will never shop this store again. Be forewarned. If I could give zeros stars, I would.
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August 2023 by Tina Ordonez
The purchase of our new sofa was a great experience. No pressure just beautiful furniture at prices that can’t be beat. The customer service was second to none. The delivery was faster than expected and the sale people were honest and super helpful. I would not hesitate to return there for any home furnishings and I will be referring my friends there. Thank you for outstanding customer care.
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August 2023 by Vivek Sengupta
I love going to Modern. It’s a combination of great design, quality products and attractive prices. They consistently offer you the best deals in the area. You wouldn’t be disappointed going there.
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July 2023 by Steve Gearardo
I am VERY happy with my purchase of a couch, table and TV stand from Modern Home Furniture!! I can't thank Isabel and Steve enough for their help and excellent customer service!! Their selection and prices are fantastic!! Sure, shop around and compare. Because I did. But I came right back to the first place I started. And I plan on going back for more. I want that massage chair!!Thank you so much Isabel and Steve!!
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May 2023 by Olia Polivoda
I found Modern Home listed on fb market place, and we drove from Federal Way to check them out. In almost 10 years of marriage/furniture shopping it was our first time not being followed around and pressured into buying something! I don't remember the girls name who helped us, however she was friendly, answered our questions (when we had them) and let us look around ourselves. The selection isn't the biggest, however you can tell they're carefully picked to keep up with the current styles and it's not overwhelming like a lot of big box furniture stores. We found our couch and the process was easy! We wanted to pick up ourselves next weekend, yet picked up mid week and they were accommodating! Highly recommend them :)
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May 2023 by Comeshia Davis Toussaint
I love ❤️ this place. I been buying furniture from them for 6 years. They have great quality furniture and really nice accents. Customer Service is always superb!. I just brought a whole living room set with tables andlamp and got free delivery.
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May 2023 by River Lance
Great customer service and great quality couch. The staff went out of there way and worked after hours to work with my schedule to pick up the couch. I could tell throughout the whole process that they really care about the customer and the quality of their products.
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April 2023 by It’s MaddieTM
100% willing to work with you and super patient with finding what fits your need at home. Would recommend this place over any for quality furniture and a buying experience that’s beyond compare.
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April 2023 by Samantha Bustos
Loved both of the girls that helped me out. Fell in love with everything they have in store. Great customer service and I just love that store.
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April 2023 by Branden Vaughan
Amazing staff. No pushy sales people. Helped us through the process. We visited every furniture store in Snohomish county. This one felt like the place to go back to. Never tried to push us in to buying. God bless this store and the owners. Can’t beat the prices. And quality. I will be buying all of things here as you can’t find it for a better price and supports a local business that ACTUALLY values their customers and experience. I strongly believe you need to take a look at this place.???
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March 2023 by Maylynn Alvarez
My girlfriend and I have been here to browse multiple times and they always have the cutest furniture!! They’re so sweet and accommodating here. I was a bit nervous when ordering our couch since it can take a while however they were very reassuring and the couch came within two weeks!! Not to mention they have the best prices for furniture compared to other stores in the area!! I highly recommend to check out their merchandise before purchasing anywhere else since they’re often able to get you the same product for less!! Our Ashley furniture lyndyn couch was only $1600!! So much cheaper than Actually buying it from Ashley. They also have financing & offer delivery. This store has quickly become my #1 choice when furniture shopping. This is the first time me and my girlfriend have BOTH left a google review for a store, consider us impressed. Simply a 10/10.
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March 2023 by Jazzy Gonzalez
Visited modern furniture and fell in love with all the modern decor and nice furniture they have compare to some of the other local furniture stores I had visited around the area. I was very surprised on the large amount and very affordable selection they had and decided to go with a sectional and matching ottoman, I was informed it will take some weeks to get it in but luckily it didn’t take much I was not expecting that phone call to let me know my sectional was ready. I pick it up with no problem everything came wrapped and very protected and the process went smoothly. Decided to go back to the store the same day for a rug, I found one I like and not to mention I got a great deal on it. Overall great experience the owner Isabel was extremely helpful and friendly, definitely going back for more accents to my new apartment ☺️
