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“Extremely friendly and courteous staff! I had placed an order online and came by for a grocery pickup last week. The first thing I loved was how many time slots they had available! Many places often don't have availability for the next few days, but Walmart at Everett had one for the very next day. As I was having a party, most of my order included different types of wines. What I didn't realize was that Washington state law requires pickup orders with alcohol to have a minimum of $25 of non-alcoholic purchases as well - especially since my order went through online. However, when I got to the location, the staff had to unfortunately inform me of this rule and why they couldn't give me the wine. Was it frustrating? Yes. But was it their fault? Absolutely not. That's corporate's fault for not incorporating local laws into their system. The staff at this location were nice enough to give me the option to fully cancel and refund my order, but I decided to take the non-alcoholic portion of my order anyway. While my experience for that order wasn't great, I really appreciate the staff doing its best to make it as positive as possible. Overall, I'd absolutely recommend this location and will be back - just not for pickups with alcohol.”
“Very friendly staff. Didn't know of the perc's business owners receive when it comes to cashing checks but the discount was reassuring. With Banks closing at 5 or 6pm everywhere Money Tree saved the day with their convenient decreased fee they offered me when cashing my mid evening check. Thank you to the staff for making things simple and easy. Bring proof of income, ID business license to keep things moving along if you're a business owner hoping to cash a check. They were able to verify my business online which was super convenient considering I didn't have my UBI # with me. THANK YOU MONEY TREE”
“I've never had an issue when it comes to getting my medication. At times it seems they could add more urgency when first being helped but I can't speak on what they have to do on their end. Do any of y'all need love? A shoulder to lean on? Cause y'all sound miserable over the phone and in person. I appreciate y'all ! :-)”
“Took less than five minutes to complete transaction. I used to WU site to fill in most of my info and finished the rest in the store. The staff was friendly and very helpful.”
“I shop her in the evenings which is just fine and less crowded. You may have to walk a long way to get help or have a question answered. If your in the back by linens. Or paint.... one reason for the 4 stars. The other reason is finding pricing on sale items may not be clearly marked. Or no price at all. So does the Fred Meyer app allow you to scan barcodes for pricing? That would be great. When you do get the help they are usuAlly friendly but lacking knowledge of products. Not their fault if they do not get training. At least they try to find another employee who might know the answer. Like I said it just takes time. The cashiers are friendly for the most part. I think they just need more help and more CS training. The one thing that always makes me feel so much pressure is the count down time announcements. Just before they close. Sometime it makes me feel like they should actually close a half hour prior to closing time with what feels threatening when they say the doors will be locked.... yelling at you to bring all purchases to register before the doors are locked. I want the staff to get out on time too. I get it. Maybe sending staff out to help customers find that last item instead of 2 or 3 employees standing together to unlock or open the door when you leave. Or 2-3 by. Customer service chatting it up. This is just my observation. I’ve recently starting shop ping there during the covid months and I’m greatfull they stayed open later than most stores. I recently noticed one of the last customers to leave theStore and when I got to my car noticed I didn’t have one of my storage containers that I bought.ooShowed my receipt to door employee who did let me back in. Cashier was still there but acted like it was my fault but said I could go get another one. Not even offering to get it for me or asking one of the, by now, 6-7 employees standing right at front registers chatting. Why wasn’t it still right there? She obviously knew she didn’t put it in my bag... so I’d think she’d still have it right there knowing I’d return asking for it. Things that make you go hmmm?”
“Today 6/12/22, my sister called and then stopped in, to retrieve cash I sent to her through MoneyGram, through Walmart's app. She had called and drove to five area Walmarts, all for them to tell her that no one working was able to help her. It is beyond why all managers, aren't trained to do customer service duties like MoneyGram's. The last Walmart she stopped at, they had turned five customers away, because lack of the management not knowing how to do the MoneyGram transactions. Thank you DKJ, we will be back for future business!!”
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“Staff at this Safeway are very helpful and respectful to everyone and always smiling and make you feel welcome. The parking lot is very clean as is inside the store. They always have the food and drinks on the shelves so I always get what I need! Thankful to the workers here..”