Norco Medical provides a caring and professional service, especially noted for their thoroughness in meeting patient needs. Customers appreciate the friendly staff, with particular praise for individuals like Charles and Tanya, who make the process easier and more enjoyable. However, some reviews highlight issues with communication, as important documents were sometimes relayed by doctors rather than by Norco. While the visits are described as helpful and clear, they may be overwhelming for some, particularly older patients with hearing difficulties. Overall, Norco Medical is recommended for its dedication to customer care and support.
I had a very pleasant experience at the Everett Norco Medical office. The counselor was very knowledgeable, professional and caring. Anyone who needs CPAP services would do well to come to this office. I learned so much and all my Qs were expertly answered.
February 2026
Norco Medical has always been great in the time I've used them (over five years now). Jennifer T. was a great help when I received my newest equipment in January 2026.
February 2026
Needed a service call on an oxygen concentrator—need it 24/7–within 2 hours a service person was at my home with a brand new unit. Now that is what I call service.
