Norco Medical provides a caring and professional service, especially noted for their thoroughness in meeting patient needs. Customers appreciate the friendly staff, with particular praise for individuals like Charles and Tanya, who make the process easier and more enjoyable. However, some reviews highlight issues with communication, as important documents were sometimes relayed by doctors rather than by Norco. While the visits are described as helpful and clear, they may be overwhelming for some, particularly older patients with hearing difficulties. Overall, Norco Medical is recommended for its dedication to customer care and support.
The people in Everett are all very helpful and get 5 stars. It is when I have to deal with the Norco Supply that I want to tear my hair. Norco's reminder calls to order supplies are annoying to say the least and they can't seem to keep the box checked that I don't want the calls.
September 2026
The staff member I worked with helped greatly with getting our family taken care of providing us with the exact ostomy supplies we needed! And customer service was excellent easy to understand and spoke clearly and that is important to me!
September 2026
I initially had an issue with the bed i recieved but the manager fixed the issue quickly and i'm happy with the service i recieved
