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November 2023 by Brian Keene
The guys were both fast and thorough in resolving an issue that another chain couldn't deal with in three trips.Very happy to deal with professionals rather than unsupervised kids.I'll be back.
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November 2023 by Jeff Burton
My wife and I have been taking our cars to Pep Boys for years now. Gary and Johnny are very knowledgeable and honest when it comes to maintaining our cars and the mechanics have always done a great job.
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November 2023 by Paul Drahota
Great job! I had my rear brakes replaced and they finished in a couple of hours. They promptly called me let me know that they're finished with the car. The cost wasn't to bad or expensive. Highly recommend!
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November 2023 by Kendal Nakashima
Made an oil change appointment on their website for a Friday. They called to let me know there was an issue and had to reschedule. There was a discount for an oil change that was expiring on Saturday and the next available wasn’t until Tuesday. They ended up honoring the discount for me which was very appreciated!!
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October 2023 by SEA Tac
So far this is the best experience of car service in the town for me. They found out a nail in one of the tire but did not went through the tire, they take it out for free. Dealership may already told me to change my tire. They are professional and honest to customer. Johnny and Oscar are very nice guy too!
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September 2023 by Jordan Averill
Called Saturday evening, they told me to bring in my Jeep on Monday (knowing it doesn’t start and would be towed), and not to bother to call when bringing it in, in the future, then when I had it towed here Monday turned me away while I was in the parking lot with the tow truck. Very unprofessional, not time friendly and now I’m paying for two tows instead of one. All in all not impressed. Turned me away due to “Covid in the staff” yet they’re open, and working on other vehicles.
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September 2023 by kenneth severance
so on sat my car broke down I needed I new alternator I had to call a tow truck to tow my car here through my insurance. I guess I should of called to see if they could squess me in I didn't think anything about so the tow drove my car here and I had to ride with him we get here and the tech was kind of rude and said they couldn't do anything until Tuesday
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September 2023 by Chris Armstrong
Very friendly, honest, and fair. Four stars only because the appointment took longer than expected (over three hours for new tires and an alignment), but this seems to be a very well-run shop and I’d be happy to bring my car here again.
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September 2023 by Mona Rains
WOW is what I have to say! This is the best place ever and they fit me in on a busy Monday when I walked in without an appointment. I felt safe with them as I was able to make decisions in the process based on my travel needs and schedule. Highly recommend! ?
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September 2023 by SEA Tse
So far this is the best experience of car service in the town for me. They found out a nail in one of the tire but did not went through the tire, they take it out for free. Dealership may already told me to change my tire. They are professional and honest to customer. Johnny and Oscar are very nice guy too!
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August 2023 by Tim Peters
This shop was solid. Scheduling was easy, and not weeks out in advance as is the case with way too many shops now. The service was good. They didn't try to sell me a bunch of other things my car didn't need. They reminded me to use a coupon to save a few bucks. Overall, a good experience!
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August 2023 by Tricia Ward
Warning: if you make an appointment online, you’re actually not going to get your car fixed that day. The website does not make that clear at all, which means a complete waste of time for the customer. I felt bad for the lady working, it wasn’t her fault the system is set up like that, but it’s terrible customer service on Pep Boys fault.
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July 2023 by Jake Smith
I mistakenly made an online appointment at this location without realizing that they don't actually do appointments but rather help customers on a first-come-first-serve basis. Regardless, they were able to get me in right then and there for an oil change, and my car was done about 2 hours prior to their estimated time. Will definitely be going back.
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July 2023 by Carl H.
They did a good job installing tires I purchased through Amazon. They were able to fit me in earlier than scheduled through Amazon. Than you!
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July 2023 by Monica Kaur
Me and my partner have had to go to Pep Boys for a few car issues in the last few months (change tires, break pads, alignment check etc) and the team there has been absolutely wonderful. They are very knowledgeable and kind gentlemen and I have only had a positive experience with them. Highly recommend.
