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September 2025 by Jimmy Johns
I was A victim of The Bait and switch Over and over. You see a price online but of your an Existing customer and need to get a bigger unit that price is false advertisement . It’s for new customers only not new units. The Discount Deal only last for so long then the rent went up then months later again . They get you to move in which is a Mission and takes all your energy and time and money, So when they increase the rent it’s a tactic knowing 99% of people stay. I moved out and now they Refuse to Refund the unused 10 days of rent but they sure do Know when to charge you over and over along with the gate always being broke or Down or broken My entire section of units had Homless camping in the woods and prior break ins since it’s only sheet metal. There was One Manager and one Employee however that went above and beyond. I only stayed because of their professional assistance and Dedication to making it safe for my belongings but I want my Pro rated Refund for services not rendered . I am lo longer there, Completly moved out and Worh a $300 rent I paid and moved out 10 days early $100 should be refunded it’s common business practice. Management knew I was moving out Months ago and The Rent increases were too much I had to draw the line .
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September 2025 by Rayvon Lane
Knew her job and for that am thankful.
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September 2025 by Fearless and Connected
Madelyn was super helpful and kind. The whole experience of storing my belongings here inbetween moves, was lovely. Thank you!
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August 2025 by Jeffrey Moses
Crystal did awonderful job
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August 2025 by Christopher Nguyen
Kris is all about the business! I came in she told me everything I need to know quick easy and got me out the door quickly! Thank your Kris!!!
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August 2025 by Richie Lambert
Had a wonderful experience getting a storage unit today. Staff was amazing and very helpful with any questions I had and the facility was clean and maintained
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July 2025 by Tony Wazir
Kris was also very helpful!!!
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June 2025 by Josh Meadows
Bought a storage unit from an auction and was helped by Ian who made the process very simple and easy! This was an a pleasant experience and would recommend talking to Ian when it comes to anything Public Storage
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June 2025 by elpatocamacho
Guest service was absolutely great and very helpful. The property is in great condition.
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June 2025 by Iurii Sokirka
Amazing service
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May 2025 by martin martinez
Why do my rates keep going up? This is ridiculous. It just went up $100 dollars a few months ago, and now again. It seems like this is discrimination of some sort. I've had rate hikes, but this is too much too fast. As it is you have a revolving door of sketchy employees some good some not so good. All you have ever had are thefts and break ins. Your cameras suck you never have an answer or a solution to the problems that occur there. What you are charging me now is not the going rate. And I think I've been targeted for theft and vandalism. I brought my trailer there with no issues everything in tact and nice. Now I have broken pryed lockes on side doors a broken window, and a tree that raines crap all over it. And now your getting close to 500 dollars a month. I will try and relocate as soon as I can. There just always seems to be a problem with your company.
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May 2025 by Adrienne Sander
Ask for Ian he's petfection!
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May 2025 by Nitta Lee
Ian did a great job assisting me sort out my storage mix up. Great customer service, knows what he is doing.
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April 2025 by Myrna Duarte
Ian is fantastic! I had an amazing experience with Ian at Public Storage on 316 128th Street. From the moment I walked in, Ian went above and beyond to make sure everything was smooth and stress-free. He was professional, patient, and incredibly knowledgeable, answering all my questions and helping me find the perfect unit for my needs. It’s rare to find customer service like this these days — Ian truly cares about his customers and it shows. I can’t recommend this location enough, thanks to Ian’s outstanding service!
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April 2025 by Grady Beggs
Very friendly and timely service. Kris did a wonderful job. Would recommend
