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March 2024 by DroRec
Kicked out for no reason maybe I was just going in and out so much that they got annoyed
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March 2024 by INS-N
Worst storage unit I have ever been in hood you choose something else
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March 2024 by Debra Demaio
The hours of operation could be better. They close at 9 pm . Staff stays on property but doesn't offer any security for the hight theft crime area .
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March 2024 by jeremy barney
Rodent infestation throughout the entire complex. The staff were unable to answer even basic questions about it, and the "insurance" I was paying for (also owned by Public Storage) looks to only cover $250 with a $100 deductible. I had a lot more than $150 in damage, but it doesn't seem they're interested in making good by their customers. Avoid this company if possible. As of this review I haven't been offered any sort of reimbursement from them, let alone real coverage for the damages caused.
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March 2024 by Dawn White
Due to circumstances beyond my control, I had to get temporary storage, something I never wanted to experience...but the customer service at this location from Charity and Marie has been from start to finish exemplary. They are not only professional in their knowledge, but they are truly kind, caring and helpful. If I had a business I'd hire them away from their current employment. My profuse thanks to these two lovely representatives.
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January 2024 by Jennifer Kramp
My bf and I were renting two separate units. As we were preparing for a big move.One of our units got infested with rats at some point and ruined multiple boxes of things. We didnt store any food products. When we brought it up to management, they acted like it was no big deal. There is constantly tweakers living out of units. I didnt feel safe to go there by myself.
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December 2023 by Logan Wold
If you have a unit in the E building enjoy your new pet rat(s) and a brand new rat nest for the little guys
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October 2023 by Brian Newman
Rats destroyed pictures and writings that I'll never be able to replace. This was very upsetting. I was also warned that I was "loitering" and only had a certain amount of time to be in and out. (I was resorting my items out of cardboard boxes into sealed plastic bins because of the rat problem). I've used several other storage places in the past. I've never had issues anywhere else.
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September 2023 by Fanian R.
don't ever use this facility is the worst I found 4 dead rats in my unit they pee, eat ,poop all over my stuff $500 dollars value in damage
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August 2023 by Rostom Sartania
I just had my RV stolen from public storage parking lot . Josie and Marry knew people that came in and out of theFacility now with the new managementThey have no clue who comes in and out and I always see people sneaking right after someone opens the gate.They need better security, and their fences clipped for an access. I paid rent to have my RV stored and ceased and it’s not the case with this location.
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June 2023 by Ebrima Saho
Mary at the front desk is very friendly and helpful… her and Jose made my rental experience a breeze. I highly recommend them. Great customer service!
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May 2023 by Phillip Ciesinski
Nice clean facility...Josie & Mary have been AMAZING & super helpful! I've had to move units 3 times (needed more space) now! They've taken the time to help me find something that not only fit my needs but also fit and worked with my budget!?Thanks
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May 2023 by Rostom S
I’ve been storing here for years. I consistently see Josie and Mary walking the facility keeping it clean and making sure there is no loitering happening. This makes me feel safe as I have stored at other facilities in the area where there are constant break ins and people sleeping in their storage units and vehicles. This is the place to store! Thank you ladies!
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May 2023 by Wendali Smith
Mary was awesome. She wanted for me to get off work and was very quick with getting me a storage spot. Very helpful
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May 2023 by Kevin Grothaus
I just wanted to share my friendly and positive experience I had dealing with Mary at your facility’s! Thank you so much Mary!
