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February 2024 by Giuliana Nakashima
This location ROCKS! This staff not only knows their machines and product, but they use it. Jim, Kaleigh and Kate are fantastic and if one doesn’t have the answer (and they usually do) They will find out and actually get back to you. Fabulous customer service!
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February 2024 by Angela Deckert
Brought my sewing machine here for an issue I could not figure out. I was met immediately by a kind woman who figured out my issue in less than 10 minutes. Great service and so much knowledge. They also host classes here that look fun!
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January 2024 by bizz only
Excellent sales service. Extensive display of a variety of sewing machine makes and models. Knowledgeable staff. Nice people.
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January 2024 by Ronni Camhi
Staff goes above and beyond for their customers.
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January 2024 by Connie Winter
SewFun event is always entertaining and educational. They put on a great monthly event.
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January 2024 by PEARL MCCARTY
Diane was terrific. I want/need an attachment for an older Baby loc . She is researching it for me. She also showed me a couple of tricks to attach foot attachment.
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December 2023 by Georgeann Gamble
Thank you for assisting me with my warranty for my sewing machine Baby Lock
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December 2023 by Gwen Loughe (Chefmom)
I decided to try a class and I had a great time. Instructions were clear. The project was fun. There were plenty of tools to help me get the project done. The ‘classmates’ were social and we had a great time chatting. They shared all kinds of tips. I recommend the classes and the staff throughout the store were very friendly and helpful. Thank you all.
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November 2023 by Marilyn Kay
I brought my little sewing machine into the store and was served immediately. The lady was adorable and fixed my problem immediately. She was so sweet and friendly. I was very happy!
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November 2023 by Wendy Liu
Diane was great and helpful but the man’s customer service is subpar. Not going back because of his customer service. We felt he was annoyed by our question and was not helpful.
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October 2023 by Carol Erdman
Went in thinking I was going to have an expensive repair on my serger. The wonderful person there helped me figure out the issue and took care of it right away-for free! Gave me some other small advice and sent me on my way. I was very happy!
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September 2023 by Terri Malinski
Cleaned my vacuum quickly and it's running like new. The pricing was very reasonable too. Highly recommend them!
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September 2023 by Vespuccio
Great place to source embroidery and quilting sewing machines. Nice helpful clerks there too.
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September 2023 by TURTLE
Excellent training on sewing basics.The inductor was knowledgeable, friendly and adapted her teaching style to her student’s skill level, interests and equipment.Thank you very much!
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September 2023 by SanJuanita Guerrero-Nelson
The Best! Chris took care of cleaning my Dyson and it looks brand new! In on Monday , done Tuesday! Exceptional services by the staff & Chris.Saved me $$$ in replacement!SJ in Everett WA
