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December 2023 by Michael Franz
Appalling to be honest . I can’t believe this facility is associated with the real Red Lion. It would never pass the minimal quality control checks. So bad this could be defined as “bait and switch.”Clearly the owners have absolutely no experience in American hospitality. Our story - Late night Sunday arrival: Uber driver warned of dangerous areaWe Were not greeted at arrival at empty lobby furnished solely with student desk and PC terminal.20 minutes to process checkin despite prepaid onlineRoom TV missing remote, non working wall clock and telephone, broken toilet, mold in shower, black hairs in bedsheets unclean room (bedbugs?)and freezing cold. No free bottled water. Sticky floors. Noisy at 1am, 3 am and 6am despite special request of “ quiet room”. We were assigned a room adjacent to their garbage containers visited by City trash removal at 6am. Having slept in our clothes we made a hasty departure from room 109. Of course there was no one was there at checkout.Definitely Not the RedLion hospitality and experience of the past.If I wasn’t there on last minute out of town bereavement duty I would have stayed, insisted on refund.Don’t waste your time here if you have a choice.Sleepless in Everett?
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December 2023 by Rebekah DuBoce
Worst hotel ever. No service and no coffee worth mentioning if they even make it. Shower didn't even drain. Not recommended for any one. Waste of money.
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December 2023 by Ernesto Powe
Let's just start with I woke up to some poor woman around me rather it was a staff or guest sounding like she was being physically abused/assaulted by a male as she cried and pled for help I couldn't get the front desk to answer the phone and once they did I told them exactly that and their response was "what do you expect us to do? just deal with it". After booking online and paying over $600 for only 3 nights, as we arrived the lady who gave us service was extremely rude as I was politely explaining my card was connected to my phone and due to me traveling/visiting my device had died as I had no where to charge it at that point in time... she DEMANDED "I need $100 in cash NOW, or you will not have a room and you will not recieve a refund at all if you don't give it to me RIGHT NOW!" Luckily, I had family with me that was able to cover it... if not I'm pretty sure I would of frozen outside in the 20 degree winter temperature. When I escorted my service animal to my room, she rudely stopped me again saying "UMM NO YOU NEED TO PAY A PET FEE" I said ma'am, he's a service animal as i'm disabled NOT an emotional support, a SERVICE animal, she rolled her eyes and smucked at me so i kept walking but I felt incredibly uncomfortable and definitely wanted a refund to book somewhere else but was told I wasn't going to get one. When I got to my floor the overwhelming smell of human urine and animal feces smacked me in the face, the disgusting liquid stains all over the elevator should of been a clear warning. I'm not a judgemental person, infact I am very humble but When I pay such outrageous prices to stay somewhere especially the red lion hotel brand name has been highly respected for many years, I expect atleast DECENT quality. I settled my things & noticed that the room was absolutely disgusting as if it hadn't of been cleaned but rather picked up beforehand... I took a tissue and swiped the floor just to check & in just a swipe the white tissue had my handprint with BLACK filth all over it. I checked the bathroom next, the tub was unclean with stains & pubic hairs all over, the toilet had scum stuck to the seat from prior guests, & the towels smelt foul as if they were used to clean excrement, sat wet and molded but then were poorly washed with limited detergent. I've stayed in some low class places for a cheap trip but I tell you, even they were in tip top shape compared to this place. The bedding smelt strongly of BO & had stains all over it. I'm really upset and don't know what to do, I asked for help with this matter and was greeted with great hostility... I'm not even a street dweller or looking for a hand out i'm literally a traveling businessman... please do not stay here unless you want the absolute risk of getting bed bugs/roaches horrible inhumane customer service, having personal belongings/money stolen and being scammed. I'm currently at a loss and don't think they are going to care to do anything right about it....this is the first and last review I will probably ever write in my life but I don't want people going through this too, I could of saved hundreds of dollars staying somewhere worth staying.
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November 2023 by Carmin V.
If you want to feel welcome and like you aren't a put out this will not be the place for you . There's literally zero amenities and it is a fat chance to even get new towels sheets Linens and soap from day to day let alone week 2 week . Also you should probably plan on bringing your own plunger because they're sinks toilets and bathtubs are all clogged and if you don't bring your own plunger they'll often tell you no that you will have to wait until morning to get one. I would stay Anywhere But Here rip off . Bring your own plunger stupid
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November 2023 by Chawna “Husky Matriarch” Lerrain
The room is a nice size. Fridge and microwave. TV. The shower is spacious. I am overall happy. Would rent again.Nearby activities: The everett community College is walking distance and good for my dog.Walkability: Stores nearby
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November 2023 by Robert Kotelenez
The hotel was nice the room was clean but one trash can little itty bitty for a king suite and it was the service was very very almost invasive but other than that the hotel was in the north Everett is not okay but it's fine
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October 2023 by Mary Wilson
I was hesitant in booking here due to poor reviews. However, we basically were just going to sleep there and that was it. I am happy to be able to give a good review. Everyone was very pleasant that worked there. The area wasn't as sketchy as some of the reviews made it out to be. We felt safe. The room, bedding and bathroom were clean. Just under the beds were dusty. Overall, Red Lion suited our needs just fine. We we looking for a reasonable hotel to sleep at night. We didn't need glitz and glamour, and their prices were very reasonable.
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October 2023 by Alicia McKnight
We checked in, and noticed sketchy people all around the outside. The elevator was dirty, the front desk service service was awful and the place is a mess. We entered our room and I pulled the bedding back and sheets were covered in blood stains and bed bugs! I have pictures. They say they refunded me, but nothing has been put back in my account. I wouldn't want my worst enemy staying there. It's gross
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October 2023 by maliah
Absolutely disgusting. Not very clean and druggies around. Room and bathroom aren’t clean. Found blood stains and bed bugs. Also smells like cigarettes. Immediately left after my mom and I saw the room. Don’t waste your money. She still is waiting for her refund.Rooms: Disgusting and smells. Not clean at all
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October 2023 by Mana McElvaney
Room was dirty and smelled like smoke. mirror corner broken and hidden with tissues. Access panel kept falling off the wall for the water valve, had to push a chair in front of it to keep it from falling. Size Sticker on the bathroom wall and stain on coffee service at end of hall dirty with no cups, don’t know if it was fresh. No breakfast available -this was advertised on the booking and official website.Rooms: Room was dirty and smelled like smoke. mirror corner broken and hidden with tissues. Access panel kept falling off the wall for the water valve, had to push a chair in front of it to keep it from falling. Size Sticker on the bathroom wall and stain on coffee service at end of hall dirty with no cups, don’t know if it was fresh. No breakfast available -this was advertised on the booking and official website.
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October 2023 by hackenzac
Rented 9-13-23. The room 302 was okay as is the location but they kept my security money and won’t return it. I didn’t notice this damaged door jam when I checked in but it simply failed in the morning when I was coming back in after going for coffee. This happened with a double latte in my left hand and was apparently already cracked and splintered. I photographed it and reported it immediately then went camping for a week. They charged me. I went back there on 9-21-23 to complain. Rich knew the situation and said I should not have been charged but it would take 8 days for the refund to clear. Still no refund. I called the hotel just now and they were rude. They said it’s “refunded”. So in summary they bend over backwards to rip you off. I’m an REHS btw aka a health inspector and I’m going in with a blacklight next time. I’ll find and photograph the bedbugs and all the nasty stains
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September 2023 by Jordawn House
Pros: I was able to check in on time, the stairs worked, the lobby had chairs, the room wasn’t as musty as it could’ve been given the ac filters most likely had dust and dead skin cells you could carbon date back too the great dust-storm of April 21-24th 1931.Cons: no breakfast as advertised, no ice machine on the second floor as advertised. If you like "receptions talk to friends over being available for literally anything you may need" simulator no need to search Steam and spend just book a room here, and they may allow you to fill your reservation as you need someone at the front desk to do so. Pray you don’t need adequate wireless internet access as their Wi-Fi is somehow slower than their attentiveness to their guest. They solved the huge problem of being bothered by guests by disconnecting the phone lines in multiple rooms, if not all (asked other guests if their in room phones were connected and they weren’t like ours). Water pressure issues, if you like clogging toilets exclusively urinating and with a few wipes of paper then you’ll love the idea plumbing issues most noticeable the water pressure on the second floor can’t imagine what the third floor had to deal with regarding this issues. I love feeling connected with previous room inhabitants so much so I can feel their hair by skimming the shower a sink drains, it’s a really intimate experience you can only get here at the RedLionInn Speaking of drains, you better hope you don’t want a bath as if you're lucky enough to have a clean rag to plug the drain so the tub can fill as there is no drain cover to hide the evidence of previous roommates.Food & drinks: There is no breakfast and based on the reviews there has not been for sometimes. The breakfast room is used as a storage room.
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September 2023 by Val G
I went there for a meeting. The place felt dark and uninviting. Did not see the rooms. Close to Everett Community College. It's not the best neighborhood. It's probably clean and comfortable. Plenty of parking.
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September 2023 by Jared Douglas
Room hadn’t been cleaned properly. Floor had residue that made a sticky sound on shoes. Bed frame had a sharp metal thing sticking out 3” between beds. Only one overhead light in room. Poorly lit overall. Drains were ridiculously slow to drain. Bathroom caulking was poorly executed. Shower head leaked from side and sprayed all over floor. Female at check in was unfriendly. Had to wait overnight to get additional towels. No breakfast available in spite of it being advertised. Trash under vanity in bathroom. Cramped layout in room with furniture. Tons of dings and missing paint on walls throughout. Save your money. This place doesn’t care about service or cleanliness. Worst hotel experience we’ve had in a long time. Our rate was non refundable otherwise we would have gone somewhere else.
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September 2023 by Doran H.
Stayed here last month for a night, August 14th. Room was big, bed was comfortable, Tv was placed strangely between both beds and tilted forward, AC was a godsend because it was 90-95 degrees. Why 4 stars? Location! I had a truck with 4-5 thousand worth of tools and equipment and I felt sketched out leaving my truck outside, not the hotels fault at all, but the politics of Washington State allowing free drug use and zombies walking around. I wish the pool was open but I get it, still 4 stars!
