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January 2024 by Rosemary Sandley
They have the best and amazing customer service. When I asked if they could help with my battery or help shut my sunroof they went beyond and told me what needed to be done the cheapest way and also directed me to the nearest reliable mechanic and so did another customer. She went and got me hot chocolate and tissue and plastic so I could go and tape it. They all were so caringRecommend. Thank you guys for the spark of HOPE!!!
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January 2024 by Courtney Botteron
My fiancé and I were out of a car for over a month due to a transmission failure on one of our other cars. We were really missing the daily convenience of having a car. Jon helped us out today and we came home with a car that is perfect for us ! Jon is very personable and made us feel less nervous about the whole process ! We even got to talking about both of our dogs and the best food in the area. He was great ! Thanks Jon !!
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January 2024 by mike gundlach
The service was great. But I didn't like that they tried to adjust my seat when I asked them not to as I have a knee injury. Especially the guy was not very respectful to my truck. But I think he got the idea. I will keep getting my truck services performed there. I will make sure they understand my concerns next time.
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November 2023 by kathy pullar
I had really excellent service here when I bought my new to me car. The salesperson, Dee, showed me how to use the various features of my car. I really appreciated this extra added help, because cars have changed so much. She even delivered my car to my driveway because it was difficult for me to manage since I did not trade in my old car. The sales manager went over the various extended warranties. I had not planned on buying any of this, but after hearing the changes due to technology I changed my mind. He helped me to choose the right ones. I was really treated well here, and I feel I got an excellent buy.
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November 2023 by Anthony S.
Best car buying experience I've ever had. I started by scheduling a viewing through the website and within 24 hours received a email from Farhad to schedule a test drive. I was able to schedule an appointment for the same day. When I arrived he already had the vehicle pulled up to drive. On the test drive he answered all of my questions and was very kind and engaged. When I asked to look at the numbers I was passed to Jon Bellman. Jon was fantastic to work with. He explained the buying process clearly and answered all of my questions. Not once did I feel pressured or manipulated into a purchase (which I have at previous dealerships). He was friendly and made the car buying experience feel personal. It felt like a place that cares about what they're selling and the people they're selling to. I was shown the perfect vehicle that met my financial and personal needs and was walked through the cars full history. When I had questions about replacement parts Jon took the time to help me look them up. I can already tell this is the best quality vehicle I've owned (out of 3) and I feel confident recommending this dealership and specifically Jon Bellman to my friends looking to buy a car. p.s. I also posted this review on Google.
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September 2023 by Susan C.
We were looking for a used car for my daughter. We had spent several hours looking online and it was hard to find what we were looking for within her price range.We called Rodland Toyota and spoke with Brandon about the 2021 Toyota Corolla they had and the price and mileage was the best anywhere around!The car even came with a FREE 1 year warranty! Brandon was a no pressure, easy going, very patient, family-oriented man. He treats you with respect and offers excellent customer service. I will seek him out next time I want to buy a car. I hate dealing with "salesman", but Brandon didn't feel like a salesman. It felt like he was helping us find a great car for my daughter. So when we thanked him, we meant it.Ask for Brandon when you want to buy a car, you'll be happy you did!
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September 2023 by Patrick McCormick
I brought my car here for its 10k service and staff were fast, helpful, and showed me where to work while they worked. 1 hr later they were done. FAST! And the used car showroom and facilities are new too.
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September 2023 by Amin Shayegan
Hi. I’ve been buying my last three car from Rodland Toyota. I’m introducing Rodland Toyota to all friends and coworkers. I’ve been working with Mr Farhad last past 6 years. He’s the most honest person I’ve even seen in my life.Thank to Toyota and Mr Farhad.Amin09/19/23
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September 2023 by C Plum
Hands down the best experience I've had with Toyota! I was so impressed with the customer service, prices, speed and efficiency with my service appointment. They gave me a same day appointment when I didn't want to deal with the traffic going to Kirkland (where I would wait 3+ hours for an oil change). Stephanie C was great to work with, got me in and out in 50 minutes, had my car washed (for free), and gave me an estimate for my next big service appointment. Highly recommend!
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August 2023 by Dan Battern
Service department scheduled me quickly and did a great job!
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July 2023 by Hannah
Staff was very knowledgeable and helpful. My vehicle received all service needed .
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May 2023 by Erik e
A 3 week truck buying experience that was mediocre (at best).Our salesperson was Joe. This was my 2nd experience with Rodland Everett and I had high hopes. We were about to be signing the paperwork when we were told the new vehicle had been sold..by a sister dealership, moments ago. But not to fear, a very similar new truck could be routed here in a week and a half tops. Over weeks later, we were told the truck was in. The incentives we were promised were not applied and the lack of planning was clear. We purchased the vehicle anyway, and drove away...to be called back in to re sign all of the documents because they messed up...then made to wait to sign those documents while they sold cars to other customers. If you want to know what it's like to be treated like a bag of garbage by inexperienced salespeople that still use the ol bait & switch, head to Rodland. Myself, I wont buy a glass of water in hell from them.
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May 2023 by Malcolm Talbott
15k service time. This time, I was at the used car part of Toyota & the service lady was happy & ready to serve ?
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February 2023 by Jeremiah Nusbaum
Seems like very good quality cars. The staff is very welcoming and friendly.
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December 2022 by Wolf Conn
I didn't have the best experience here. I felt ignored while in the lobby for six hours (for a basic electric diagnostic) and the "solution" for the issue was not correct. While I'm willing to lend them the benefit of doubt that it wasn't intentional, it's just barely so.Stick with a dealer, but not this one.