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March 2024 by Le D.
Terrible customer service. I was next in line with an Amazon return and after waiting at least 20 minutes , I asked if there was another employee that could help me. The employee said "no". Several minutes later, another employee escorts a customer to the front of the line and helps them before me and everyone waiting in line behind me.
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February 2024 by Dethed
Useless business ,even more useless employees!!! Asked for help but they couldn't be bothered!!! Overpriced garbage!!! Don't go here!!!
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February 2024 by Moriah “Morida” Serano
I came in here looking for office supplies with my two year old daughter. We both ended up having to go potty pretty bad. When we asked the man at the front he said he was not allowed to leave the check stand to open the bathroom that we would have to wait for his colleague who was in the office printing section. He said that it would take about 10 minutes. I asked if he would send them back to open the door for me and he said he would.I waited….waited and waited for 25 minutes before I was damn near pissing myself. My daughter also was st to get very upset because she was needing to go as well. So I go up to the front and there is now a line of like 15 people all needing stuff printed. He never asked for help. He forgot. Then said i would have to keep waiting because he forgot to ask. I asked for his help again and he said he again would not be able to help because he was not allowed to leave.at this point I left.I wouldn’t have been mad if he said that there was no bathroom. Just the fact that he made us wait for so long and forgot about us then wasn’t even willing to help. Total douche move.Thanks for the excellent customer service. 10/10 don’t recommend. And fyi the selection here was sub par, will be going to Amazon. Everett has seriously gone down hill.
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January 2024 by Anthony Tackett
Don’t come here if you want to fax anything. They charge $2.31 PER PAGE, every page. Most places charge $1-$2 for the first page and then less per page for additional page. It cost me nearly $40 to fax 17 pages. Tried to ask the manager why it was so high, he had no clue, had no awareness that it was so much higher than anyone else in town, and honesty didn’t seem to care at all . . .
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December 2023 by Creigh Holdsworth
Staples saved me many times. They have everything so I like I can get it all under one roof. Prices are 4/5/.
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November 2023 by Tyler
I was in this store to return a item to Amazon and I wasn't impressed, i was the only one there i walking in ask the guy where do i return something to Amazon he looks at me and says over there where it says Amazon returns with a little attitude i didn't see the sign the writing on it was so small i stand there at counter it felt like 10 mins and I seen 2 people at least working one i asked and another within 10 feet from me neither one said anything to me like I will be right with you nothing finally one comes over with no sorry it took so long didn't say anything about the wait with a attitude again they must hate there job or something I don't think I will be going back there and they give you a 10.00 off 30.00 coupon for the Amazon returns there I won't be using that coupon because of the customer service they have there.
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November 2023 by Dang Gwed
No assistance of any kind 1st trip—-waited and waited; came back and guy helped me realize I needed a certain brand and still sold me the wrong thing!!!
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October 2023 by P S
Great selection of desks. No high pressure sales. Good prices.
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October 2023 by Paula Owens
I was really excited to go to a Staples store, especially since the one in South Everett closed. I went to the Staples in Central Everett yesterday, and I have to be honest: I was disappointed. The clearance section was very sparse and unmotivating. The Tul disc planners that Staples makes? I couldn't find anything Tul related at all. I needed ink for my printer, and was really put off by the pricing, selection, and quantity in stock. There were no generic equivalents, no black and color ink combo boxes, and one each of the name brand ink that I needed. I went to the aisle where the professional drawing and drafting supplies were. Again, very limited selection and many things that I would have expected to see in stock were simply not there. I walked out with nothing. I don't think I'll be going back.
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August 2023 by Lea Wasson
I purchased an office chair online to pickup in-store. Brian was so helpful and kind when it came to revising my order in-store to add the assembly option. I was happy to come back the next morning and pick up my assembled chair, but Jose offered to put it together even though it was near closing time. They shrink wrapped the chair to protect it for the drive home and helped me get it in my car. Thank you to them both!
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July 2023 by Glenda T.
I Highly recommend Ken in Technical support, for any computer or printer issues. He is amazing . I had some issues that no one could figure out. He solved them and I was back and running in no time, He is very professional and nice to deal with. Thanks Glenda T
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July 2023 by Jamaican Queen
I got sold the wrong paper for my inkless printer. The sales associate (who was male with glasses older) didn't even take the time to make sure it was the right type of paper I needed. Told me it would be at my house in 2 days, never showed me the paper he ordered for me. He said oh yeah this is the paper you need and that was that. 2 days later I got the paper, however, it WAS NOT THE PAPER I NEEDED NOR WANTED!!! I needed transparent printing paper. I won't EVER go here again nor would I ever recommend this Staples to ANYBODY!!!
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July 2023 by Kaja Frome
Went in to make copies, and everyone was so helpful. Had me in and out so quickly! I will definitely go here again if I need to.
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June 2023 by Kaja Muaka
Went in to make copies, and everyone was so helpful. Had me in and out so quickly! I will definitely go here again if I need to.
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April 2023 by liz payton
I called the store and spoke with a manager regarding their fax services. Said they provide the service, gave me the fax number and just said to call and verify that the fax was received before coming in for it. I called several times during the day and told it wasn't received. I called back this evening and the associate checked and said nothing was received. I called back, spoke to the same assiciate to verify their fax # , she then told me they do not provide this service. I get different answers everytime i call. Very frustrating and very unprofessional. They all need to get on the same page regarding what services are provided. Would not recommend.