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November 2023 by John N.
15 minutes for someone to show up in the toy isle to get legos. Super rude on top of it. Won't shop there again.
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November 2022 by Anna B.
Beware hidden bag fees! If you place an order for pick up, they add on a .80 bag fee for 10 bags and say that they will change it once you pick up if you use less bags or bring your own. They DO NOT adjust this at this location, unless you specifically ask them to and sometimes not even then. Once at Drive up pickup, we said no bags and the Target worker just shrugged his shoulders and said "sorry, I already finalized the order". Once, they put items in one bag and left others out of bags but charged the full .80. I switched to picking up in store so that I could definitely get the charge taken off before they finalize. So last week, I ordered a toy that was too big for a bag, went to pick it up inside, and asked that the fee be removed. I looked at my receipt and it was STILL on there, so I circled back and told the Target worker to remove it and she told me it just took some time to come off. It NEVER came off my receipt. Now, I know .80 isn't a huge amount, but I looked over my receipts and they've been doing this routinely since the bag fee was enacted here in WA, so .80 charged per trip for many trips over the last year and a half have totaled up. I've been charged for over $10 for bags I never used/got. If they've been doing this to every pick up customer over the last year and a half, then this Target location has scammed thousands of dollars in bag fees. It's dishonest and I'm discouraged to shop there. I haven't had this issue at other Targets and unfortunately this Target is the closest to my home.
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February 2022 by Amanda J.
This is for I believe her name is Mae in Starbucks! She is the head barista and she is the nicest person I have came into contact at this Starbucks! She helped me with some merchandise she was putting out and was just a great experience! You don't find that much anymore and someone willing to open boxes for you.
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November 2021 by Sara W.
I love the car pickup they offer. It's almost always ready in under 2 hours. When I get to the store it usually only takes a few minutes to receive my order. They are usually very nice. Inside the store is usually clean and nicely stocked. The variety is lacking, compared to the Lynnwood store. The seasonal/holiday section is smaller. Also, the women's plus size clothing section is much smaller. I barely ever look at clothes here because the options in plus sizes is so lacking.
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November 2021 by Dorothy M.
I love this place. It is always very nice, clean and a good atmosphere to shop in. I love the staff and customer service here as well. The products and prices are really great. I would recommend this place for good quality products and fresh food - as well and great prices and experience.
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February 2021 by Krista H.
This Target might not be the biggest one in our area but their customer service far exceeds any other Target around. We have had such good experiences with the employees but the most recent experience made me want to post this review. We recently had a baby boy and we were registered at Target. We got a couple of items that were the same so we went to customer service to exchange them. I so wish I had gotten this employees name but I didn't. She has helped us before so I know she isn't new there. This employee was so nice and congratulated us on our new baby and also made sure that I had received the baby bag from Target that has multiple baby items and coupons inside. She then proceeded to tell us about the family and private breastfeeding/pumping areas in their restroom areas. I was not aware that Target provided those areas for moms at all so it was really helpful to hear this information. The sincere thoughtfulness from this employee was felt by both my husband and I and made me love Target even more than I did before. We will be sticking to this location for sure. Thank you for the excellent customer service.
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May 2020 by Chandra P.
As a busy working wife, and mother of two boys I have very little time to enjoy the simple luxury of walking into a store to shop. Target saves the day by allowing me to place a order (of ANY dollar amount,) prepares the order within 24 hours, and brings it out to my car for a contactless pickup for FREE. If you're enrolled for rewards each order placed will contribute to your accumulated rewards dollar amount. Also make sure you hit the link to notify you are on the way, sometimes the Target associate will be outside waiting for you to park in the order pickup space. I have placed way too many orders to keep count of from various Target locations, I receive GREAT customer service at every location. I've only walked into Target once this year and that was to purchase a gift card (certain items are not available to order.) If you're busy. and pulled in too many directions I highly recommend utilizing the Target app; thanks Target!
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April 2020 by Lana C.
I just got yelled at by the d*** old lady wiping down the counters for walking down the isle. She said I was walking down when I'm supposed to walk around. There was no sign, how would I know? Try a bit of kindness lady. Short, white, old, fat, sandy blonde hair.
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February 2020 by Jnn88 ..
I was in Everett Target last night 2/21/2020 and I have never been treated so bad by a manger. Well he says he's a manger. I really don't know if that's how a manager is supposed to act like at their store. His name was August and he was unapologetic and told me I have an attitude. All I was trying to do is purchase... I guess they don't appreciate their guests! I have never felt like this with other department stores I normally go to! I am so done with Everett Target and probably all Target if I don't get an apology letter from this manager.
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December 2019 by Esperanza F.
I went to Target Everett Mall way for adjustment on toy purchase I got a day before at the Lynnwood store.i purchased 2 toys a Vtech from $54.99 to $42.99 and Paw Patrol fire truck from $54.99 to $34.99 with a sign of $34.99. With two sales associates nearby stocking items. I asked the SA if the item I'm purchasing is part of the extra 10% sale. She left and verified for me and said it's included. Also they advertised $10.00 coupon for any toys/electronics purchase of $50.00 worth and $20.00 coupon for $100.00. I was proactive for letting the register ringer about the extra 10% on Paw Patrol toy and $10 coupon for the total purchase I have. None of these were done. When I came home reviewing my receipt, it prompted me to call the Lynnwood store but being close by to Everett Mall store, I went there. Two associates could not avail it for me for the extra 10% off and $10 coupon for the reason "Coupon expired yesterday, although of their wrong doing. Not Customer Service Oriented for $$172.00 purchase. Caution to consumer: Be on the lookout of pricing and your receipt for their system not updated. I will call and report this to Consumer Protection Agency first thing tomorrow morning. BE AWARE!!!
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December 2019 by Missy G.
A whole wall of diapers with dozens of tags reading "buy 2 packs of diapers and receive a $10 gift card". At self check-out the offer didn't come up. I mentioned it to the employee at the self-checkout, she looked through the advertisement and told me it was only Huggies & Pampers to which I retorted, "your whole wall says differently". She then told me I'd have to go to guest services. At guest services the lead told the employee helping me to "just ring up a $5 coupon." I told her it was actually $10, she said she'd walk over with me to check (she didn't even know where diapers were, leading me around the whooole store so I finally told her where they were located...). We stood there for a moment, as you can see in my photos the WHOLE WALL says "gift card offer gift card offer gift card offer". I pointed out the two empty holes where I took the product off the shelf and underneath both of them reads "gift card offer." She told me one of them must not be included. I replied, "are you serious?" She was silent and then said, "yeah sorry about that," and walked away. I stood there for a second in awe because FOR SOME REASON I thought she'd fix the mistake or suggest I grab two different boxes - ANYTHING but be dismissive. I literally had two of the exact same diapers, but for soooome reason one didn't ring up with the offer... I understand stuff happens but it was an honest mistake and the situation could have been fixed/handled different. I know it's only $10, but it's the principal. The whole entire wall of diapers' offer isn't exclusive to any brand. This is not the kind of customer service one would expect at a huge corporation... I think...
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August 2019 by John L.
I wanted to get a protective case for my iPhone in the kid in charge of electronics maybe 20 years old seemed overwhelmed and irritated when I asked for his help so when I told him I couldn't find the one I needed he said well then we just don't have it I said can you help me find the one that I need can you come over to the aisle and look with me he was Irritated and felt like I was bothering him lousy customer service I told him to forget it you look like I'm bothering you and you're bothering me so I'll go somewhere else he said I'm sorry for trying to help you I said you weren't and you're a smart a** end of story no purchase made Terrible customer service I will not be back
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August 2019 by Julie F.
I was over charged for a card game that clearly said $19.99, I told the cashier, Sandy, this when it rang up as $27.99. She says to me "there is no way to check that, sorry." and that's a little odd! I work retail and I know for dang sure that you definitely can call somebody and can do a price check. I wonder how else your worker Sandy takes advantage of those who do not have retail experience.
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August 2019 by Lesley K.
This was my first visit to this location. It's a nice size store. Fabulous selection of items. Overall, a good experience.
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June 2019 by A O.
Honestly. Gonna call out the girl with the stocky body and short black hair and ghostly white skin durning closing 6/23. Learn how to work in customer service. She has grabbed my items from self check and Randomly walked away without explaining what the frank she was doing. To take my clothing items out of the basket and I put them on the dirty check out belt With so much attitude I swear to god she embodied Jeffree Star. Werk! Stop! Train your podunk staff on not being such a judge mental store. I'm from LA it's called style. Not everyone wears your clothes or North Face up here. That's all. Trust I only come here when lynnwood is out of stock on a clothing item. Otherwise go to the lynnwood location. Or lake Stevens.