About The Kushery Cathcart | Marijuana | Pot | Weed
The Kushery Cathcart is a marijuana store with mixed customer feedback. Some reviews report excellent customer service, describing the staff as laid back, professional, knowledgeable, friendly, helpful, solid, funny, and capable. Specific positive interactions highlight employees who answer questions thoroughly, provide information on specials, and handle busy times well. Many customers appreciate the great product selection and state they have never had a bad experience, with some intending to refer the business to others. However, other reviews cite significant customer service fails. Criticisms include snooty staff with an attitude and a lack of customer service skills. One customer reported being sold incompatible items—a battery and cart—and was unable to return the unusable battery, instead being offered a discount on a new one. This led to advice for ownership to better inform customers about product compatibility prior to sale. Additionally, some note that items can be priced higher than industry standards, with deals used to mark them down. Overall, experiences at this location vary, with many praising the staff and selection while others highlight service inconsistencies and policy frustrations.
First time visit. But not the first time to buy a certain product. Easy in, easy out.
April 2024
Everyone was super helpful and knowledgeable. I love that you can see what you have previously purchased, making it easier for staff to narrow down preferences.
