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August 2023 by Angel T
I had always been a huge fan of this place. The results were OK. But the customer service was unlike anything I've experienced anywhere else. This place has changed over the last few years, and not for the better. Was needing to get a treatment done that needed at least two hours. Never have I been rushed out like a piece of meat. When customers started coming in they decided not to ask people to come back later, but were trying to accommodate everyone with very limited staff. Sorry, but I don't appreciate being treated like a piece of meat, am more than happy to take my money someplace else and pay more if need be for better customer service. I'm financially able to go some place else, I only come here because in the past they have always done good work, I had always tipped them very generously (over $100.00) and there wasn't any problems. That has changed. There was one staff member whom I will not name, with rough hands and it was clear she was in a hurry to get me out of there so they could get to everyone. I understand what customer service is about, I have worked in a related industry for over 20 years. If it were not for this person I would not be leaving this review. Sad!
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May 2023 by Nancy Lee Chong
I'm very finicky about my hair cut. Mein listens and asks questions, and I always get a haircut I love.Service: Haircut
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May 2023 by Cheryl Eckley
Granddaughter is really happy with the haircut. She will be coming back..
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February 2023 by brooke striplin
This is my new go-to salon. Both nail techs are great!
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October 2022 by Spiral Suicide
Best place I have been in the 10+ years of living in Washington. Reasonably priced for the work they do.Services: Acrylic nails
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July 2022 by Bailee Carnes
Was a big fan until they removed my acrylics with another nail tip instead of soaking them off. Took months for my nails to recover & I could have ripped them off myself.
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July 2022 by Rachel Miller
My daughter and i were walk ins AMD the women were so kind! They sat her right away and even offered to wash her hair before cutting it. Anne was awesome! She did such a good job. I would highly recommend!!!!! Salon quality at great prices!Services: Haircut
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July 2022 by Diana
Nice ladies. Fair prices.
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April 2022 by Kalah Burnham
The place is severely under staffed. Made an appointment and ended up waiting around 30 minutes past my appointment time before they even started. It was just one guy jumping around between 3 clients, which resulted in rushed work that didn't even last a week. I got my full set a few days ago and already 3 have popped off. After clearly being short staffed and over book I watched him tell even more clients that were walk in that he would be able to get to them in 15 minutes.
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March 2022 by Emily R.
Amazing massages, consistently great work. They do have a tendency to run a little behind schedule/take awhile in the afternoons/evenings.
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February 2022 by Morgan Butterfield
Cathy is the best nail tech in the area! She's careful and listens to what you want. Highly recommend her!
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February 2022 by Shawn Rae St. Pierre
Kim is the best hair colorist and styler. Nancy is also great at cutting my hair. Best place ever.
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November 2021 by Chelsea P.
Always Kathy is the best. Great waxing too!! Hubby gets hair cut while I pedicure Usually same day appointments and mid afternoon is a good time to stop in
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October 2021 by Zoie
Great service, relaxing, they DON'T rush and it shows in the work they do. I've been a few times now and left happy with my nails every time. I love that the girls will sing along to the music and have fun with each other, it makes for a good environment. I'll definitely keep going here!My boyfriend also gets his hair cut here and it always looks nice.Service: Acrylic nails
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October 2021 by Lil Zach Monary
Best price , great customer service ! Super nice