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April 2024 by rebecca carney
Connor and his team are amazing, friendly and so helpful. Got into hit and run in parking lot with dent and paint scratches onto my car which i take pride keeping in top shape. We had scheduled with dent remover and connor took a further look and save me the time and some funds doing the work himself and getting my car looking 100% ready for the nice weather. Thank you again Connor and team for always taking care of the customer and their cars.
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March 2024 by Jesse Comer
Best job I ever had
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March 2024 by Brian Smith
I called Land Rover Seattle for a recommendation for body work needed after a sideswiping accident. Connor and Top Tier Collision did not disappoint. They worked directly with the insurance company which was helpful as they can be challenging to navigate. Of course, the insurance company's estimate was quite a bit lower than the final cost, but it was all taken care of. They took the steps to feather the paint into the non-damaged panels to ensure a seamless finish. They also checked the alignment to make sure it was purely cosmetic damage. I highly recommend them.
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February 2024 by Michelle Hernandez
Connor went above and beyond with my LX570. While I was at work, some kid hit my car (hit and run) but thankfully I had a witness that left a note on my car with all the details. Immediately after the incident, they let me come in even though it was right at closing time and get a quote and got the quote to me the same day. Not only are they super helpful but the work was top notch and my suv looks amazing! I will only be getting our vehicles body work from Top Tier Collision! Connor was so patient with my requests and concerns and he even sent me regular updates while it was in the shop, definitely helped with ease of mind. Again, thank you Connor for all of your help in getting my black beauty good as new. ?
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February 2024 by Terresa Phitwong
I had an amazing experience with Top Tier Collision. The customer service was outstanding, and I was so pleased with the service I received from them. They went above and beyond with their level of care and consistent communication throughout the entire process. I often feel nervous when it comes to auto mechanics but I felt very comfortable with all of the mechanics here. I HIGHLY recommend Top Tier Collision!
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February 2024 by Marcus A
Connor and his crew are the best. Super professional and reliable. I will be a life long customer and highly recommend them!
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September 2023 by Rachel Warlord
I got rear ended by a motorcycle recently and was able to get an estimate from Top Tier the next day. My neighbor said other places had a 3 week wait time just for an estimate. Connor (who I think is the owner) was very nice and informative. As a woman, I've never been to an auto place that didn't just brush me off. Connor broke everything down and didn't make me feel stupid for asking questions. It only took a few months to get my car in and it took them 5 days to fix it. (Also, that white line in the repaired picture is the reflection from a white line for a parking spot.)
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September 2023 by Robert Tunick
I highly recommend Top Tier Collision. Connor and his team were a huge pleasure to work with. I reached out 9 companies before deciding on Top Tier Collision and I am glad I spent my time because I made the right choice.The value I received for the price was big. The team painted a wing and some body parts for me off the car, which is a unique job that many shops charge a bit too much for (in my opinion). Top Tier's price was fair and reasonable for the work at hand.None of that would matter if the quality wasnt there, but it was. The paint matches my car beautifully and I am very happy.I am even more happy with the quality of commuinications and professionalism of Connor and his team. He was always punctual, respectful, and clear with his communications and timeline.I am so happy I found a good paint and body shop and am recommending him to any of my car friends. If you are looking for a good job, you found one!
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July 2023 by Matthew Thorsteinson
Someone did a number to the front corner of my Ford Escape and Top Tier gave me an estimate quickly, answering any questions my wife or I had about the process and putting our minds at ease. Once the car was in the shop, they were easy to get a hold of to give me updates on the repair and their customer service was amazing. The repair is flawless and you wouldn't be able to know the car was ever in an accident. We are super happy with the whole process and will definitely use them in the future!Services: Painting
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December 2022 by Bruck Antenhe
Great experience, best auto body shop experience as well as the workmanship and detail that went into the repair of my vehicle couldn’t ask for any better! Thank you!Service: Painting
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December 2022 by Roger Cardin
Last month I was vacationing out in Everett Washington and was involved in a accident. Not being from the area Top Tier Collision was referred to me by the tow truck driver. They dealt with my insurance company and car rental needs. Connor was reassuring and made me feel at ease. My vehicle was returned to me promptly and the workmanship was outstanding. I highly recommend them.Thank you for your outstanding service.Services: Body & Trim
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December 2022 by Adam
I used Top Tier Collision for my BMW M5, I trusted top tier with my 1 out of 118 spec ever made and they didn’t disappoint. What a great body shop, very well priced, honest, and high quality. Thanks Connor I appreciate your work!Services: Body & Trim
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August 2022 by Ryan Kruse
My driver side rear Connor panel on my 2010 dodge ram was hit and smashed in so I decided to take it to Top Tier Collision. Connor and his crew did an amazing job with making the repairs and matching the paint up with the rest of the truck. The job was done faster than expected and they actually detailed the inside which was totally unexpected. I'm so happy I went with them and I'd definitely bring any of my vehicles back to him. If you're wanting your vehicles to look like new again I highly recommend you bring it to Top Tier Collision.Services: Painting
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July 2022 by Sammie Smith
Took 3 months to fix our vehicle. Only to have it break again 3 days later. When they dropped the vehicle off again, the dropped the keys inside a locked mailbox with the mailbox key inside and refused to pay for a locksmith. Don’t go here
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April 2022 by Doug porter
Took my truck to Top Tier to have custom mirrors installed that included welding a plate into place and reinforcing the door. They did a great job. They also stripped and painted the hood and center gray stripe. The blue was blended in.However I have to comment on the integrity of Connor and this shop. After getting home I noticed a couple minor issues and they quickly resolved those issues and got my truck back to me. Thank you much for your work on the truck!Services: Painting
