-
March 2024 by Anysia Howell
Really loving people, everyone there loves your animals like their own! Best receptionist and assistants ?
-
February 2024 by marilyn blackburn
I took my little dog in yesterday because he seemed constipated and uncomfortable, but within a couple minutes they said he was in bad shape, bleeding internally and beyond their abilities. They directed me to a GREAT emergency clinic, (Veterinary Emergency Group in Lynnwood) and sent me away without a bill! So glad they recognized a big problem helped get me to the right place!
-
January 2024 by Tonya Raether
I took my senior grand kitty in to VCA in December because of a skin condition. I had a very pleasant experience w the vet herself.. kind and compassionate so when my grand kitty started to decline rapidly, they were the first vet that I thought of. I knew they opened at 7 a.m so I began calling at 7:02. The phone was picked up then a couple seconds later was hung up. I called again, same thing happened again, a total of 3 times. My fourth call receptionist answered and stated she was running a little late because of the cold/icy weather and she hadn't had time to put her stuff down yet.... I explained the situation and was able to get an appt at 8 a.m! Which settled my panick a little. When I got there, grand kitty and I were immediately put into a room. I had to make a tough decision and as most pet owners know what I mean. I opted for him to get blood work at first so they took him out of the room. I knew in my heart and soul what the right decision was but I did fight it because I didn't want to let him go but quickly realized it wasn't about me and how I wanted just another day w him, it was that he was suffering, hurting so I had them bring my grand kitty back into the room and talked to the Vet about letting him go. The vet explained exactly what was going to happen (as I personally haven't gone through this before) and when I was ready to say my final good-buy the vet administered the sleeping medicine then the good-buy medicine... The vet checked his heart and the words "I'm sorry but Chester is gone" I lost it and just started sobbing over him. After I was ready the assistant came in and I picked out his final resting place. I've seen others get their beloved pets cremated and how they got them back. It was nothing like what VCA did for my grand kitty. I got a call the day before yesterday that he was ready to be picked up. I sent my daughter because, one, I couldn't bring myself to make that drive and two, I was at work. She sent me a text when she got him. I got home that night and she showed me everything that was in the bag ...we cried as we went through everything but they took a heart breaking situation and made it beautiful. I think that's the word. I didn't expect so much thoughtfulness, love and kindness went into them giving u back their final resting place. He's in a beautiful box, his paw print was perfect and the card w some of his fur clippings was carefully placed. They even sent a condolences card, his death certificate and a pamphlet on grieving a beloved pet. Just having all that started mending a broken heart and I started to feel at peace that he was home and so much love was placed into him getting home. I thank you so much VCA from the bottom of my heart!Tonya Raether
-
December 2023 by Winter
Amazing !!! I like going there !!
-
October 2023 by Angela Gianetto
Hands down best vet experience ever!Dr. Hazard and the staff were very caring and attentive. Also, My beagles have never loved a vet tech so much. Reception was fast and great sense of humor.Thanks for the awesome experience,Angie, Larry and Allen
-
October 2023 by Ariana Delaney
The staff at this vet were extremely kind and patient! They were able to make a same-day appointment for my senior kitty who wasn't feeling well and went above and beyond to ease my anxiety, making sure I knew what the charges were, how the medication was supposed to be handled, and were just overall very helpful and compassionate. I was very happy with my experience here!
-
August 2023 by Allyson Wetzel
I just went in there because my guinea pigs need to be spayed and their website said that they do take "pocket pets" so when I went in there, the woman was rude to me and basically called me a liar about the website. UPDATE YOUR WEBSITE!! I'm never coming here again.
-
August 2023 by Craig Ready
Pricing is standard and even lower than other places with outstanding service."
-
February 2023 by Disha Sahetya
Charged me $433 for an X-ray and asked me to take another one later for the same cost! I found out from other vet’s it costs $150! I wish I knew earlier, I would have never never gone here!
-
February 2023 by Sun
Called the day before for an appointment and was told we could come in tomorrow, next day i keep calling to confirm they’re still available but no response, come to see they’re closed?? Why bother lying to customers and then refusing to responde. Never coming back ??
-
January 2023 by Lisa T.
When the heck did VCA become so expensive and uncaring. Holy crap. I moved from Kirkland and am still seeing my vet. These prices are asinine!
-
November 2022 by Kelly Diaz
I moved away over a year ago and can't say how much I miss the Dr.s, techs & office staff at this pet hospital. They are 100% invested in your family of pets and I wish I could find that same experience where I live now. :( I have 4 small dogs that were treated like babies in their care.
-
November 2022 by Lo H
High prices for absolutely awful care quality. Do not take your pet here if you care about them. If I could give them less than 1 star, I would. Try Broadway animal hospital in Everett, they are kind hearted and less than half the price of this scam.
-
October 2022 by Nina M.
This place is horrible. Had to take my cat there during pandemic and they were open. The vet did an excellent job with surgery and drainage of a wound. Of course when my cat got attacked again he had left the practice. I went back for the last issue and the vets rotate in and the first vet wanted to do about 4 k of work. Charged 45 bucks for cutting his nails. I asked the vet if she heard rakes or rhonci in his lungs and she said no but wanted like a cat scan! That bill was only a mere 409 bucks and the second one another new vet who didn't even touch my cat. I suggested the diagnoses but was charged 194 for visit. The assistant could not really tell me where to put the stethoscope to listen to his lungs myself( I am a nurse) I have to find a new vet. Try he prices are absurd. The gals in the front are very nice but there so many!!! One vet and 5-6 girls in front?? Don't go
-
October 2022 by Tabatha Davis
Absolutely horrible customer service. I called 4 minutes past my appointment time to confirm the address and let them know I was late because I couldn't find the place. I let them know I would be an additional 5 minutes and the person on the phone said I would be fine. I got there 9 minutes late and they stated because I was "almost 15 minutes late" my cat was not able to be seen that day. The excuse of the person that I called was that she had just gotten back from lunch and didn't know there was an emergency surgery as well. No apology. Maybe she shouldn't have opened her mouth and spoke on something she had no idea about. They had no absolutely no care for what I had gone through to get there.
