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April 2024 by C Ward
Scheduled in advance. Didn’t have the vaccines when I arrived. Whole process took like 25 minutes only for me to leave. Unvaccinated for anything I came in for.
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March 2024 by Devin Childe
Robin working the front counter is one of the rudest people I have ever encountered in customer service. Every interaction I have ever had with her is horrible.
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February 2024 by Robert Hufford
Poor communication and employee’s should be trained better before we have to deal with them. I went to three pharmacies to fill a prescription. The other two said they didn’t have it in stock, this Walgreens said “it will be ready at 5:30” I showed up at 5:30 and they said I didn’t have insurance, I had other things to do so I followed up the next day and now I have insurance because they realized they entered the information incorrectly from my card… Now they have to order the prescription and it will not be there until Monday. I probably won’t even need it by then, why didn’t they mention this to begin with? I stood in line for way to long twice to just wait 3 more days.
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October 2023 by Dee B.
If your in need of something right that second, then they probably have it. The price might be a little high, but what isn't nowadays days. Other then that, the customer service is exceptional
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August 2023 by Sharon B.
I would urge EXTREME caution using Walgreens pharmacy, especially if your prescription is an expensive one. And if the pharmacy has to substitute the prescription for another one, do not pick it up until you follow up with your insurance provider.***In my case, I had done my due diligence with the original prescription (pre-authorization received from the insurance company) but unfortunately, the Walgreens pharmacy substituted the original medication with another one. I specifically asked if there were any insurance issues with the switch because the pre-authorization was for the original medication and the pharmacy manager (not providing her name as it SEEMS like it was not a mistake that she actually made) stated that "it went through" on their end. So I trusted that their system was checking not just what I would need to pay, but that the actual drug was a covered drug. But that was NOT the case...the substitution drug is NOT covered by insurance. The large payment I made will NOT go towards my deductible and any future prescriptions for this medication will also not be covered (and would require me to pay 100% out of pocket.) Which effectively makes this a prescription I cannot sustain...and therefore another route should have been discussed with my doctor.When I called the pharmacy manager back after the issue was discovered, it appears that the Walgreens computer system is not effectively set up to address situations where a drug is NOT covered by your insurance. She told me there were no red flags that would have alerted them to the fact that the drug they were giving as a substitute was NOT covered by my insurance. She went on to state that because they disclosed the cost and I paid for it, there was nothing that they did "wrong." But the fact that their system does not appear to notify the pharmacy that a drug is not actually covered with the insurance plan that has been entered is WRONG and MIND BOGGLING! The entire purpose of providing our insurance information is for the pharmacy to verify if it is a covered drug AND what it will cost me to fill it - BEFORE I PAY FOR THE PRESCRIPTION. Both pieces of information are vital to the customer making a fully informed decision...and the Walgreen's pharmacy system should be set up to provide that information AND the employees should be relaying that information.Again...do your own due diligence with your insurance before picking up and medications -do not trust that the Walgreens pharmacy has done it for you.
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August 2023 by Madelyn G.
They pharmacy actually staffed with idiots. I have never had such a hard time getting prescriptions. My girl went to pick up a two prescription for me and they only have her one so she had to go back and get the other one cuz they fucked up. I called to get my refill prescription and they told me I had to wait for my a sign off even tho when I called me doctor he said he had already signed off on it. So now I'm doing all this back and fourth calling. I ended up having them change location for my prescription because they suck so bad. Absolutely idiots at their job. Need a whole new staff literally.
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July 2023 by Jen t.
My husband and I had a terrible experience at this location. There for the wellness clinic, we were 4 minutes late, and they refused to see my husband. Forced him to reschedule. Then we asked to use the restroom which required a code. Nurse referred us to store staff. We asked store staff and they told us restrooms were for customers only. I told them we were there for the clinic, and they said the clinic should have given us the code. I told them they're all full of sh!t and left. Horrible way to treat customers, especially with an ailing husband.
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July 2023 by Dreadwinds Johnsen
Eh, it's OK. kinda run down and junkies in the parking lot. The service was friendly, though.
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June 2023 by Alison Wetmore
Every time I go there, very quick in & out, staff is always there & available, have my meds ready...what more could I ask? Nobody has ever been rude to me there, so not sure about the other reviews.
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April 2023 by Micah Nash
Super helpful, as long as you have the time & patience to work with them, then so do they. They have been nothing but kind & courteous, as long as you are with them.
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March 2023 by Marc Mok Moser
This Walgreens must be the most toxic place to work in Everett, based on how horribly they treat their customers. Do their employees a favor: drive a little farther and shop somewhere else.?
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December 2022 by Rebecca Joy Sumner
They lost our six year old daughter’s funeral photo order twice. In addition to years of their pharmacy refusing to fill a sick kid’s prescriptions in a timely manner.
This place is beyond terrible.
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November 2022 by My E.
I would give at zero but it's not an option! Pharmacy is the worst ever. Slow and unprofessional. They have lost prescriptions. Go to the Bartels down the street. Avoid if you want your stuff done correctly.
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November 2022 by Jafo A.
this has to be the worse store i been to drug sales in parking lot as well drug and homless asking for pills and looking in cars, the pharmacy now has to ask you if you have something and ask why you taking it. also they will tell you a price or guesting your insurance around other customers will not go back.
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October 2022 by kimiko smith
Tried to transfer a prescription to this store and the women said I do not need to transfer it. She then hung up the phone. Get there and they said I had to transfer it. Took 3 days to do this. Rude and unprofessional.