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November 2023 by Lance Ho
Initially called for some help on my car, then was abruptly hung up on when asking for more details about a place they were referring me out to. I was later called back and Mark was very nice about this problem.
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October 2023 by Rafael Daza
I have never been a type to write a bad review. Took my car in to have a front light problem looked at. They fixed it, charged me $1300. Got it back with none of the interior lighting worked. When I called them they said they couldn't fix it and said I should take it to the dealership. 1 week later the outdoor lighting is acting up. Called again, spoke to the technician. All he did was make excuses, called my car old and saying what I spent on not much for the type of car I had. I genuinely have no issues paying a service fee to get my car fixed. I didnt ask for my money back, i just want my car fixed. But when people get defensively and belittle customers, I don't appreciate it. Really disappointed witch the attention to detail and attitude customers.
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September 2023 by William Hannan
Z Sport is awesome!! I have taken my vehicles with Mercedes engines, and they diagnose quote and repair quickly. I would recommend Z Sport if you have a German car before you go to the dealerships!! Thanks!!
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August 2023 by Brian Pate
Excellent service from a professional shop! I was passing through with my family and we had a suspension issue with our BMW X5. I’ve been a BMW owner for several years and could tell when I pulled up that this was going to be a good shop. Mark went above and beyond to work us in and make the repair at a fair price. If I lived in the area these guys would be my number one mechanic for sure. I highly recommend Z Sport- these are good solid people!
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August 2023 by Drayson Nowlan
A rare experience in genuine customer care. Excellent communication and vehicle maintenance. My Audi has a new care facility.
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August 2023 by Ralph Bartolome
Hands down some of the best customer service I’ve ever experienced. They took care of my Range Rover when I had it and they’re taking amazing care of my Porsche now. They’re honest about what needs to be done, let you know why or by when, and then let you make the call. Side note, my seat is always in the same position I left it when they’re done with any service (not always the case with other shops). Mark and his team are great people to work with. This shop is an absolute gem for any European car owners.
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August 2023 by Gina G
What a fantastic facility. While I had great service and my BMW serviced I witnessed a broke down flat tire traveler in front of the store get help from the employees to offer a large Jack , clean bathroom and coffee. As busy as this these guys are I still travel from federal way because they are the best.Services: Electrical repair
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July 2023 by Sharon Ade
Great service and attention to detail. My VW Bug is running great and up to date on all it needs to run healthy! I never have to worry about the service I receive ! Thanks Z SportServices: Transmission
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June 2023 by Heather Rutter
They did a really great job! I appreciate them getting me in so quickly and taking care of my Beetle. Not to mention they have great customer service too. I would recommend anytime ?
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May 2023 by Jeannie Dalton
Hey guy! Do you remember when I came in last Wednesday (4/19) after I had my oil changed because my Audi was leaking oil after an oil change only a few weeks prior? You told me you had gotten a bad review that morning and asked if I had written it? It wasn’t me then, but it sure is me now!!Instead of checking to make sure it wasn’t an error in the oil change, you immediately and condescendingly tried to explain to me how Audi’s burn oil, etc, etc and most likely that was what was wrong with my car. I brought it in anyway so it could be checked out again and again, nothing was detected by your mechanic. So… were you really there to help me and get to the bottom of what the issue really was? A couple days later I noticed that my car was visibly still leaking oil so I brought it to a reputable mechanic. Guess what it was? The one time use oil plug wasn’t replaced at my oil change causing my car to leak oil from the plug. Why was something so simple overlooked? Twice. Trying to save a couple bucks I suppose? And then trying to pass it off first from listening to your conversation as my fault and then a car defect. SMH. If your ego is too big to admit when a mistake has been made, what else are you not telling your clients?Service: Oil change
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May 2023 by Renee V
Because there are rare to no mechanics that work on Saabs I had to take my Saab to Z sport for repair. I purchased some tires from them as well as an all change! But I don’t think they did the oil change at all and then they drained my power steering fluid for whatever reason! And also when I went there, there was a mechanic who left his tools in another customer’s car and the customer had to come back and bring them back to him but yet he forgot to put the battery in the car in the first place. This happened while I was there! I should’ve known then not to go back, and then, when I did go in and tell him about the problem, he begged me not to write a review about it! But if he didn’t want the bad review, he should not gave bad customer service!
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April 2023 by Kim
The only place that is worthy to work on my car! I trust these guys more than the dealership! Very honest and thorough. Great customer service and these days you don't see many businesses that care about their customers, they all seem to just want your money and do as little as possible.Thank you for all your hard work, it's appreciated.
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March 2023 by Brandon Peterson
Mark was awesome in helping me today with not only a great demeanor and customer service but their team is transparent, fast, and efficient at a reasonable cost. They replaced a radiator hose that blew in my BMW in just hours. I highly recommend this shop if you need foreign/European auto repairs!
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March 2023 by Robert Angilley
They broke my fuel gauge while doing a repair then lied about breaking it and wanted me to pay for the repairs to fix it. not happy they lied and won't do the right thing and fix it.
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February 2023 by Dante Thomas
I read reviews before I decided to stop in and as everyone has been saying is spot on.Mark was both knowledgeable and helpful with fixing my car.Very fast service and good pricing.Thanks
