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“I wasn’t sure if they had a U-Haul in Everson, but I’m glad they do. The staff were super friendly and easy to deal with. They got me in the truck and on the road in no time. I’ll be coming back again for sure!”
“If anyone is looking for best customer service, go to them. Undoubtedly the best team and support. It was the first time I was renting a 5 ton truck and UB (guy who helped me with the entire booking) is nothing but amazing, helpful, and a gem of a person. I was confused and had so many questions. He was extremely supportive and walked me through each step. Whether I needed help with extending my rental duration or logistics support, he answered the call every single time with the same patience, empathy to my situation and genuine care.
The entire process was so smooth. If we need an example for customer service, they are my go to recommendation for sure.”
“A wonderful place to store your treasured household items. Sulene was extremely helpful and provided excellent customer service. I highly recommend Lynden Heated Self Storage!”
“A combination storage and rental location. I rented a toy hauler trailer and staff was friendly and efficient. However this location is not staffed like others, so hook up and drop off are kind of up to you. Which is fine, and a lot quicker for someone that knows what they're doing.”
“Honestly amazing. I am leaving the state to go to medical school, and my girlfriend's dad had a medical emergency while driving our rental truck (he's now safe and getting the care he needs). He was the only insured driver for the truck. Staying with him in the hospital also took us off our timeline, probably putting us over 8 days. We were really scared of the logistics of transferring insurance and getting a new rental length, and to be honest I thought they were going to make us drive uninsured against a narrow timeline or re-rent entirely. After I explained my situation to them, instead they made sure to solve the problem for us. They re-rented our truck to us at no cost, refunding our first purchase while both restarting our 8 day timer and changing insured drivers.
In a market where most people want to take you for every cent you're worth, they went the extra mile (ha) to help us at the cost of their own time. They made a terrible situation much more manageable, and now I can focus helping my girlfriends family recover and on getting to school on time. I can't really thank them enough for taking this extra burden off our shoulders. Please give them your business!”
“Good storage facility. Lots of room for storing a camper also with storage lockers. The facility isn't fenced and security is at a minimum so anyone can walk in at all hours. I suppose that is why it is inexpensive to park an RV. In the many years I rented here I never had any of my trailers or equipment tampered with.Previous management and I had 24 hour access agreement. New management wouldn't honor my original agreement and started accusing me and threatened to have me Trespassed, after 2 + years of renting from them. So I moved back to where I originally had storage. That's just a heads up. If you are just a need daytime only access person it will be perfect for you.”
“I have used this location on/off for several years. It has always been clean and well kept, this truck was immaculate inside, something I haven't seen too much of in the last year, renting trucks elsewhere. Thanks!”
“Sulene, the manager, is fantastic. She has helped us arrange moving my parents, about 6 times between March and October. I would absolutely recommend her! Thank you, Sulene, for your work, your friendliness and all around greatness!”
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“They have been so great to deal with, helpful and communicative., go above and beyond what most places do these days. Highly recommend and would choose Pioneer Storage again should the need arise. Thank you to Chris and his staff”