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November 2023 by nichole w
Very strange experience. Swung by in the morning during a road trip and found the man working there somewhat rude for no real reason. Also apparently doesn’t have or doesn’t let people use the restroom so not a great stop if you’re on a long trip. This along with apparently not taking change, as another reviewer mentioned, and the car wash being unusable according to another review, makes me think the pump is fine but don’t bother with going inside. They seem rude to many people who come in and ultimately as if it’s a burden to spend your money there. Further up the road is a better car wash (pink elephant or a brown bear is relatively close) and gas station one direction there’s Safeways gas station. The other is another gas station with much customer service from my experience (takes change and is less rude)
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November 2022 by Jessica Christoe
We came in at 4:45am, just a few Minutes ago. The man said that he does not accept any change except for quarters. I was very disappointed because I had just taken the time to count out all of my dimes quarters and nickels so that I could buy something.I'm a little confused. I was under the Impression that money is money. If it is a dime nickel penny or what not it still is legal currency in the United States of America. I highly doubt his boss Would be happy to know he is denying customers purchases because he was unwilling to take the time to count out some change. SUPER STRANGE!!! I THOUGHT COUNTING MONEY WAS HIS JOB.
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February 2022 by Ricky Bobby
Came here to fill up and get a car wash. I was meeting somebody in Lacey. When I got out of my car to meet with the person, my car was covered in a white film and it was all over my front window as well. When I contacted the store a person named Cease told me that since I had left the area he could do nothing about the car wash ? I like to come here all the time when I visit my lake house to fill up and get a car wash... unfortunately I probably won't come back not only did I wait nearly 30 minutes to get a car wash and upgraded it, but then when I did it was a bad car wash followed up by bad customer service. He then told me to contact Ken or Daisy the owners tomorrow in order to talk to them to see if I could get another car wash just to rinse the stuff off my car?? So sad about this as this is one of my routine stops and I usually have a train of people that come here from the lake with me to do the same thing. ??
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January 2021 by Victoria E
Hunderd percent rude people, do not understand English here, go there if you want to get ripped off!!
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December 2020 by Joe B.
Damnit people! Just because you damn people work in this ampm doesn't mean you can walk around the store with no mask on! You are probably the ones making everyone sick and die! Ugh
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June 2020 by Ayoung B.
If I could give zero stars, I would. My friend and I went in to buy a couple things 06-05-2020 around 10:10-10:15pm and we paid separately and while we were walking out, I heard my friend say, "Thats not really funny and you shouldnt joke about that." I was startled and while we were walking out, I asked her what the worker said and she told me the employee said "Oh my god your eyes are so small! Can you even see??".... RIDICULOUS. Not only that, but the man working with her that day didnt even seem to care and actually started laughing with the woman working. How do you have the audacity to say such a thing. I don't leave reviews because its honestly too much work and I try to just give everyone the benefit of the doubt but this is UNACCEPTABLE. I expect someone to do something about this.
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January 2020 by Tina Hackworth
So i was there and the machine cuts on declining my card. Must have been doing something wrong because it said my card was refused. Had nothing to do with my bank and then when i went to get them cash he told me to get back in line when there is eight people in line by the time i got my bag the ice cream that i was buying was already melted. He is very rude he has curly hair
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January 2020 by Jason White
Any establishment that refuses the restroom to paying customer doesn't deserve my business.
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December 2019 by Matthew R.
Stopped for gas and went in to buy soda and alcohol for New Years Eve. Brought in a reusable shopping bag and did not have a hoodie on or being in a backpack as the door warning stated. There was no posted restriction on bringing in a reusable shopping bag. After placing a few drinks in the bag, an older employee told me to empty my bag and asked if I was actually paying for everything. I was confused due to the fact that my intention was to shop not steal. She placed all the items at the cashiers desk and said I had to go back and forth to continue shopping. However, the other employee began scanning every item and checked me out immediately. At least she used my reusable bag, you get an extra star for that.
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December 2019 by Mishelli M.
I just moved over to this area and I thought this was going to be my go to gas station for the morning and evening needs but I had the worst customer service the guy was so rude to me and I will not be returning to this gas station
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October 2019 by Todd T.
They need to hire people that speak English and that doesn't hang up on the customer's he should be fired then deported the idiot that was working at 12:20am on oct 22 i called back several time with only a pick up no words then a hang up over and over
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September 2019 by Hanson Ben
Worst experience I've had at a gas station. Went into the store to PRE pay for 20 bucks of gas. Cashier asked me what number of pump I was at told her I was the truck on other side of #3, she mumbled something in Asian and gave me my receipt. I went out to pump my gas but pump would not work so I went back in and told clerk but was accused of cheating-and a thief very loudly and with lots of crazy Asian words. Very embarrassing as store full of customers. I told this witch to check but she refused. Manager checked and said I had given her wrong pump number and someone else had pumped the gas and left and refused to refund my money. Both clerk and manager spoke very little English. I asked for they names and the owners phone number but they refused. After big yelling match the clerk got the owner on the phone who said to meet him at the store at 10am next day. I explained I would be at work and after a lot of double talk he agreed to refund my money. He asked me to had the phone back to the manager and I followed the manager to the cashier but was then told to leave and was even threatened with a bat. No refund. I called Federal Way PD and filed complaint, was told by officer that this is a common problem at this gas station. This company is running a scam.
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June 2019 by Scott Johnson
Don't come here. Worst staff ever. Not interested in selling you gas. They say use your card at the pump don't come inside
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December 2018 by TG
If I could make this a negative star review I would. What type of convenience store doesn't have a public restroom? The answer; This dump! A black eye on the entire AMPM brand name. Not a nickel from us, ever again.
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April 2018 by Pamela Evans
Doesn't take the scratch power