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October 2023 by jody White
Nice community and neighbors and I have a garage. Some of the amenities are ok but why put a mini pool and hot tub in such a large community? The cheap throw away appliances and toilets are trashy, the screens and screen doors that are always falling off throughout the complex is unexceptable
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October 2023 by Chris C
Arcadia owners need to give this complex some love. Nice big complex but is old and needs roofing paint and some grounds repair and maintenance.These were really nice, can be nice again with concerted effort and money.This complex is an important and needed place for many residents, let's keep it nice.
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September 2023 by C G
After tons of negative experiences looking for a place in south puget sound, my wife and I were treated so great by the staff here. I wish more apartments would be this welcoming to new tenants.
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August 2023 by Zahava Epps
As a current resident I wouldn't recommend anyone move here at this time. There is a extreme lack of urgency regarding maintenance issues. My dining room ceiling still hasn't been tended to since I first reported it months ago due to a bathroom floor. The Su-Thur trash pick-up is a joke at best. There's numerous days missed and rodents get into everyone's trash. The lack of care for residents health is absurd. I reported a week ago about the wasp and bee nest infestation that's in my back and front yard and nothing has been done. I was told that the manager, Melanie, doesn't come back till Monday (which was last Monday) and there still hasn't been anything done even after these people knowing that my husband is deathly allergic. My youngest son and I have both been stung twice, thankfully we are NOT allergic. These people care more about posting signs at what they call a playground than the more important issues for their residents. I was so excited to live here and now I completely regret it due to the lack of care. I've tried to be patient but I'll just have to report everything to KCHA since no one here seems to care. I hope things change for the better because I love my home and my kids have friends.
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July 2023 by Najma Mioh
Arcadia Townhomes refused to refund my security deposit after failing to give me the house that I wanted. They were forcing me take a house that was in a bad location and with no garage as I had requested. They were racist and ignored me because the manager said she couldn’t understand what I was saying. 750 is not something I get easily and I will always remember you stole my money. I would not recommend unless it’s your last option.
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May 2023 by Ailene Jackson
My husband came here looking for a Townhouse for us to rent and the experience with leasing agent was awful! She greeted my husband as soon as he walked in the door and said "WHAT YOU GOT FOR ME" like he was a delivery man only and couldn't afford to live here. My husband retired from the Military for 24 years and now he's working somewhere else, so we have plenty of money but we will never live here! I read the reviews on line about leasing agents and managers being racist and it's true! My husband is African American, and leasing agent thought he couldn't afford to live here obviously and treated him like he was a delivery person or something like that because he had his Union work shirt on. Terrible manners in office. I hope someone talks to leasing agents on how to treat people. I would never recommend this place to anyone, ever!!!!!!!!!
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December 2022 by Rushing
I truly wish I could give the place a -5 stars. Only lived here under 6 months. They charge you outstanding amount of rent. But there's terrible plumbing issues, the units are infested with ants that don't seem to die no matter how many times they come out to treat them. Let not talk about their lack of cultural competence when you don't agree with them. I wish would have took the previous reviews into consideration. They lack empathy for fleeing DV victims. Our mailbox were broken into they didn't even hesitate to call tenants and give us a heads up. When you place work orders you have to beg for them to come fix things in your unit. Then you have management team Grazilda and Melanie who speak to people of color as though we're incompetent at the least. The trash system is exactly that GARBAGE. If you plan to move here just take a drive around the property and you'll see trash everywhere. As a credible reviewer moving here was the worst mistake.
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December 2022 by tyiesha rushing
I truly wish I could give the place a -5 stars. Only lived here under 6 months. They charge you outstanding amount of rent. But there's terrible plumbing issues, the units are infested with ants that don't seem to die no matter how many times they come out to treat them. Let not talk about their lack of cultural competence when you don't agree with them. I wish would have took the previous reviews into consideration. They lack empathy for fleeing DV victims. Our mailbox were broken into they didn't even hesitate to call tenants and give us a heads up. When you place work orders you have to beg for them to come fix things in your unit. Then you have management team Grazilda and Melanie who speak to people of color as though we're incompetent at the least. The trash system is exactly that GARBAGE. If you plan to move here just take a drive around the property and you'll see trash everywhere. As a credible reviewer moving here was the worst mistake.
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December 2022 by Keez89
Griselda was amazing. From coming in to apply, to getting our place, she made sure the whole process was smooth for my husband and I. She’s very helpful and informative and made sure we understood everything before signing our lease. Thank you Griselda and can’t wait to start our new journey at Arcadia.
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December 2022 by Maggie Haley
I’ve been living here for a LONG time and I will honestly say it’s a great place to live. I have two kids and these days the world is crazy but I feel safe here. They have 24hr cameras set up, they clean up the main areas to make it look nice, it’s pet friendly and there’s a great trail next to the townhomes as well as the BPA trail minutes away, and lastly the landlord Mel will go above and beyond for you, her and her team are amazing. Hope this review helps you !!
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September 2022 by Ernest Carreras
My wife and I have lived at Arcadia for almost 2 years now. Given the high-end prices these units go for, we had hoped living here would amount to living in a safe, clean, and responsive neighborhood. Unfortunately, since living here there have been many reported incidents of shootings, mail theft, car and apartment brake ins all occurring within the complex. Not to mention maintenance repairs are rarely resolved within a timely manner- not the fault of staff, they are wonderful and friendly people. We pay $50 for valet trash, however, on many occasions trash does not get picked up which then results in rodents picking at the bags and spreading trash throughout the complex. As mentioned before, it’s such a shame the company is renting these units at/near “market value” because it’s definitely not worth it. Such a nice area to live in too. For these reasons and many more we will not be renewing our lease with Arcadia Townhomes.
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July 2022 by Vanessa Rodriguez
Not a good floor plan. Who puts a fridge this close to a closet ?? And in the closet is the washer and dryer…. I am appalled. I cannot even bend over to look into the freezer. There goes my back. Welp I could afford to lose a few pounds I guess. This kitchen should not be rentable.
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June 2022 by Trix W
They are nice enough, I like the split levels, multiple baths & laundry in unit. Parking is TERRIBLE for guests but residents have either a garage or carport.
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June 2022 by Tableterp Gaming
Several years experience. Complete predators who only care about their bottom line. Fail to deliver upon promises and expect residents to suffer. Ticking up fees wherever possible. Do not move here.
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June 2022 by Happiness Iskey
Melanie is by far the best property manager I’ve ever had! I have lived at multiple apartment communities over the years and this is by far the best! Melanie’s level of customer service deserves more than 5 stars as she listens to us as residents and takes time to say hi or call to check in on us. I hope to continuing my residency as long as Melanie is here.
