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December 2023 by Linh P.
Can't believe I found hairs after almost finishing my bagel, just bought today. This's very disgusting
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August 2023 by Madisen G.
I've been shopping at this Winco for almost 10 years. Also have been buying alcohol for the same amount of time here as well. Today was my first encounter of having my CHILD ID'ed for MY champagne. My child is 14 years old. I came here for a few things; Avocados, Bacon & Mimosa stuff for myself. (As a mother we all have those days where you just need a mimosa, if you feel) I go to the self checkout where I scan all my groceries and scan the mini bottles of champagne, and wait for the clerk. She comes up, I ask if she needs my ID out to scan- she ignores me and asks my child for hers. I told her she's my kid, and the clerk said she couldn't give it to me. I asked why and she said "It's the law" WHAT LAW prevents you as a legal adult over the age of 21 to buy alcohol if your KID is present? Yeah.. no law. You can just refuse if you SUSPECT you're selling to a minor. She took the champagne, and put it behind a cashier and I checked out. Took myself to SAFEWAY and bought the same thing without my minor child being questioned, as she's a child, and it's champagne for a god damn adult. Worst service ever, and will not be returning. Hire some employees who are educated and have customer service skills! I come here every week for groceries with my kids and have never had this happen before. UPDATE: I decided to get a Costco Membership, where I'm VALUED and have ditched WinCo completely. After 10+ years of loyalty to this "employee owned" company.
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May 2023 by Jesse R.
Hawaii never had a WinCo so it was nice to go for the first time. Love that they're open 24/7, and all the cheap finds! If you're looking for a very convenient, low price grocery store, this might be the place for you. The parking isn't too crazy. The employees all just kind their own business but is happy to help you if you need it. It could be a little crowded sometimes but there's a reason!
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June 2022 by Gerry W.
Bagging your own groceries was just the last straw. Way to much stuff, not always the best prices. I went back to WinCo in Federal Way hoping I had missed something. Nope. I'll be back at Freddies, maybe Walmart. Oh by the way, almost no cell reception in store, and NO WIFI.
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May 2022 by Tay H.
I was actually in the store when the security guard was shot in the chest by some drunken fool making a fuss about not being sold a bottle. It was just another day in federal way unfortunately....I am glad he is doing okay and recovered. Anyway I like driving the extra distance to this Winco because I often do grocery shopping at night. The Kent Winco closer to my house is a lot more dangerous as they have several forklifts they operate rather recklessly. I have almost been ran over a couple of times. Thats why I prefer this location. Plus its not as noisy and the bakery department has fresher items that last longer.
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March 2022 by Doug P.
I was shopping there tonight. It had been quite a while so i didn't remember where the canned vegetables were so asked this little snot-nosed kid employee like 25 years or younger where they were located and he says in the produce area. Dude was a total moron.
