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April 2024 by Curtis Moser
I came in to look at a loaded subwoofer box. Prior to going into the store, I looked online and it showed this location had the exact item I was looking for when I asked for help to locate it, the girl working there said we don’t carry that one. I walked into one of their display rooms and there it was. She said we don’t sell the displays. I said that’s fine, how about the one sitting outside the room? She says, that’s a 10” not a 12.” I said I’m pretty sure that’s a 12. She calls over a guy who confirms it was a 12 then he proceeded to argue with me about whether it would fit in my vehicle.I told him, I measured the space and this sub will fit with clearance from the seat if the grill is removed. He said well, if you blow the sub or amp don’t come back and blame us. I said I’m not trying to be an *** but I’ve already wired a sub and amp but want something bigger. He says “I’ve only been here a day, what do I know?”I then asked for help with an amp. The girl literally didn’t know what a monoblock amp was but was pretending to understand. It’s okay to not know, just let the customer know. The guy then asked what I was looking for and I said an amp to match the specs. But this alpine in particular. He brings out a JL amp and says here. I said how about the alpine? He said I thought you said you wanted the amp to match? I said no I said an amp to match the specs and I asked specifically about the Alpine. He said well this JL is better anyways. By that point I had enough and walked out and said I’m good I don’t like your attitude.Your store just lost a $700+ sale that would have been a very easy sale to make if you were respectful and just answered my questions without being rude and condescending.
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April 2024 by Katrina Kinzer
They worked with me to find the stereo I could afford and made sure it would work with everything my car has (backup camera, steering wheel controls) very friendly staff too
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April 2024 by Miguel Rocha
Professional service good prices same day ?
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April 2024 by B Rumsey
Piss poor place, paid for a warranty with the radio we bought, went in for service and wife cursed walking in the door and Manager got pissed and said he refusing service to us. Said fine give a refund on our warranty we paid " his response was I don't have give you ####. Asked for corporate number from him same response. Be hold to him I'm in charge of my company fleet vehicle's and I'll no longer be doing business from my company side with them either.
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April 2024 by Sheley Anderson
Allen assisted with installing the radio and back up camera onto my Jeep Wrangler. Those familiar with Jeeps know that it has a “quirky” set up. No challenge was too much for this guy. The floating radio fits perfectly and he custom built a stand for my camera to be placed on my 5th wheel. He’s AMAZING!
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April 2024 by Hanley Shum
Do not purchase the Groupon interior package they will only vacuum and clean your windows, they did not even clean the trunk or wipe down your seats. I could have done a better job myself at brown bear for $10.
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March 2024 by Grant Snypp
I felt that I got what I paid for, and an honest effort was made. I got the exterior basic Groupon detailing. There was a mixup on getting started on the job, but that may be because the scheduling issues or lack of labor.
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March 2024 by joseph metoyer
It’s always been a good experience for me since I’ve been using cartoys I’ve never had any issues with the work that I’ve had done I stick with who I trust and that’s been cartoys for over 28 years and several different vehicles
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March 2024 by Lindz
Just the worst. Customer service, I don't think they even know what that is, Awful. I've had to go numerous times, not even for myself, and it's always something. Hours aren't what they say they are. Rude, weird employees. Intoxalock is a ... joke as well.
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March 2024 by Jana Lamay
Car Toys is an outstanding company! They offer the very best stereos, and many other options for car improvement! I am very grateful for my new stereo, alarm, and I love the tinted windows they installed in and on my car! Thank you, Car Toys!! ⭐️⭐️⭐️⭐️⭐️
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March 2024 by Kekoa Wailehua
Excellent service from the team in Federal way. They understood what I wanted and worked with me. Go check them out if you want a remote start/security lock.
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March 2024 by Devan Sims
Always friendly and affordable and don’t feel like they’re rushing you out I love my new stereo they put in
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March 2024 by Ellen Murchison
Professional staffExplained new alarm systemVery friendly
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March 2024 by Michael Lamons
I had a groupon for an interior car detailing and to be honest I had some trouble booking the appointment. First the car toys near me stops offering detailing. Then there was some miscommunication about needed to see my car before booking an appointment.They’re getting a 5 stars though because once I got down to the location everything was great. Friendly staff. Got me on the schedule for the next day. Had some unexpected nightmare stains from my old seat covers (they’re supposed to protect!). I talked with the detailer, Adrian, about it and decided to add a hot water extraction. I can tell the kid worked hard. I’m stoked with the results. Good times. Would consider again.
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March 2024 by David Oroprza
Very welcoming, and very informative. They made it quick and easy in helping me choose the right product for my needs great prices too!