RAYUS Radiology in Federal Way offers convenient and high-quality imaging services such as MRI, CT scans, and X-rays. Located on First Way S., near St. Francis Hospital, the facility provides ample parking and strives to make every visit comfortable and easy for patients. The staff is dedicated to providing personalized attention, with some staff members being very helpful, kind, and attentive. Patients have noted that the radiology technicians are knowledgeable, gentle, and make efforts to ensure patients feel comfortable during their procedures. Many appreciate the calm and reassuring manner of the medical staff, which helps ease anxiety, especially for those who feel nervous or have medical fears. While the overall experience is positive, some reviews highlight areas for improvement, particularly in front desk service. Patients mention that the front desk staff can sometimes be less friendly and may need to be more attentive and welcoming. Despite this, the technical aspects of the visits, including the quickness of imaging and the warmth of the technicians, are highly praised. Appointments are generally smooth, and staff go above and beyond to assist with scheduling, even when dealing with referral issues. It’s important to note that while MRI appointments are available late, X-ray services are only offered during weekday hours from 9 to 5. Overall, RAYUS Radiology in Federal Way is a reliable choice for imaging needs, with caring staff and modern technology, though customer service at the front desk has room for improvement.
Very efficient and effective operation. I was called for my appointment exactly on time. Friendly, knowledgeable staff - willing and able to answer any questions. Techs were super patient guiding me through the somewhat painful process.
April 2026
This is my go to place for all my imaging needs. I had an MRI this morning and Vivian made it very comfortable and easy.
April 2026
Pleasantly surprised to get thru quickly and get my appointment scheduled. My experience at the clinic was even better with excellent staff and very Efficient and supportive.
