-
December 2023 by Thomas Orr
This is an excellent repair shop. They took over from Blackstones but continue to carry on the excellent service that Blackstone's had in the past. Betsy with the front office, Mark with estimating and Martha and Tara were all very professional, courteous, and friendly. Their communications were excellent work done was superior in quality and workmanship
-
November 2023 by Carston Cox-Davis
Mark took great care of my car and kept me posted the whole way through! Very happy with how everything turned out!
-
November 2023 by Nick Gordon
Terrible customer service. I came in for an estimate first they don’t do estimates without an appointment. Secondly who is your insurance company or are you doing customer payment. Oh we don’t quote for that insurance company at this location. Okay quote for customer payment. Oh we don’t do that here either. Absolutely absurd
-
November 2023 by Patrik Rowland
Very professional staff and excellent craftsmanship. I was well taken care of and my vehicle looks new.
-
November 2023 by Rachel H.
Nicci did an incredible job. She worked around my difficult schedule, communicated well with myself and insurance, and even cleaned my car when she was done! She truly went above and beyond. Thank you!
-
October 2023 by Daniel Mangan
Outstanding quality workmanship, timely completion of repair/insurance claim, and excellent customer communication. Highly recommend these guys... great work!
-
September 2023 by Ashley Reynolds
Works cannot describe how grateful I am of bringing my car to this place after it was hit. Everyone I came in contact with was so nice and helpful. I'm still in disbelief at how quickly not only did I get my car in but how fast it was repaired. It looked, felt, and smelled brand new when I drove her home. This experience truly brought light during a stressful time. I highly recommend bringing your car here. Thank you Ashlee, Betsy, and team!
-
September 2023 by Phillip Perez
Nikki and Betsy were amazing. Nikki kept me in the updated through out the whole process of getting my wife's vehicle repaired. Guys in the shop were great also. All body panels fixed were straight and aligned. Paint was also matched great. Couldn't ask for much more. Thank you everyone at crash Champions!Service: Body & Trim
-
September 2023 by Brian G
Someone hit & run my car in a parking lot and the resulting damage required a new bumper and several grille components. Crash Champions handled the repair, got it done in two weeks, and the work that was done is high quality. The paint matching is perfect and panel gaps look like factory spec. They even vacuumed out the messy interior which was unnecessary but a nice touch and maybe even a hint to me to be less of a slob.Service: Body & Trim
-
August 2023 by MedicinalGoat
Someone hit & run my car in a parking lot and the resulting damage required a new bumper and several grille components. Crash Champions handled the repair, got it done in two weeks, and the work that was done is high quality. The paint matching is perfect and panel gaps look like factory spec. They even vacuumed out the messy interior which was unnecessary but a nice touch and maybe even a hint to me to be less of a slob.Service: Body & Trim
-
August 2023 by Deb Witt
Awesome customer service. I cannot tell there was both inside/outside damage. I will never go anywhere else for car repairs.Services: Electrical
-
August 2023 by Christina T.
I was devastated when my 2015 F150 was damaged in a collision. After searching for a shop that had availability, I finally found Crash Champions. Betsy was incredibly knowledgeable and helpful. She let me know they worked directly with my insurance instead of paying out of pocket and getting reimbursed. She also let me know about my rental car coverage and advised a good place to go for it. She was awesome! I was able to drop my truck off quickly and they performed an assessment in a timely manner. Repairs are in progress, and I have confidence they will do a great job.
-
August 2023 by Eduardo Bacinillo
As soon as we get to Crash Champion shop , the front help me out right away and she said there’s an opening for repair next week . I came back to the date the Crash Champion shop to evaluate or check how much damage need to be repaired and the same day the took truck and started working on the next day . The quality of work was great and my truck was ready after a couple weeks as the promise . The keep sending text all the work that the been doing on the truck . I can refer Crash Champion to all my family and friends .Service: Body & Trim
-
August 2023 by Oladipo Ajayi
I recommend Crash Champions for any collision repairs. The Federal Way, WA shop is best in class, from finding you an early appointment to getting the job done in record time. Not to mention the excellent customer service. The location too is great and the lot is evidently very clean, almost spotless for an auto collision repair shop.Services: Painting
-
August 2023 by Holland Kellar
Exceptional customer service and professional work does still exist. The experience we had with Crash Chamlpions was impressive!Service: Body & Trim
