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January 2024 by Rebekah Kaiser
I cannot say enough about how much our family loves Crestwood Animal Hospital. Dr. Norstrem always makes me feel heard and never rushed. He has been incredible with our two large pups (GSD & Cane Corso) and just as good with their sometimes nervous parents. Gena and the vet tech staff are second to none. When your dogs give love to your vet, the office staff and vet techs you know they are doing something right.
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January 2024 by Cheryl Holien
Heartless. Dr. NORSTROM refused care for my kitty because I was 7 minutes late for her appt. to receive her second leukemia vaccination which has to be done within a certain time frame from the first. The reason I was late is because the sedative that DR. NORSTROM prescribed for my kitty didn't work as expected, so I played "Catch me if you can" for 30 minutes before I was able to get my beloved kitty in her carrier. We were both pretty traumatized at this point. When we arrived at Crestwood, 7 minutes late, they refused to help her. Even though no one was in the waiting room for an appointment. I have found out through a more competent vetenarian that the sedative prescribed by DR. NORSTROM for my kitty doesn't work well for felines. This is a known fact amongst competent veterinarians. DR. NORSTROM has a cruel and uncaring side to him that no unsuspecting animal lover should ever have to endure.
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January 2024 by Jacque Mejia
I love the staff the doc they are very kind.. They take amazing care of my babies ? I trust them.?
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October 2023 by mary b
Dr. Norstrem and the entire staff at Crestwood Animal Hospital are all very kind, knowledgeable, and take the time to educate and answer questions. We needed to find a new vet for our senior diabetic orange tabby after having no luck with other vets. We found Crestwood and Dr. Norstrem and his team had such a calm presence with the cat & were able to examine him and help us get him back on track with his insulin levels. We recently moved 2 hours south, so are now in search of a new vet. We will miss this team at Crestwood! I highly recommend Crestwood Animal Hospital for a million reasons.
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October 2023 by Harlow
Needed to put my cat to sleep, tried this place but they weren't taking emergency visits when I needed it on a Saturday. I couldn't let my cat suffer so we did an at home euthanasia with different company
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September 2023 by Hye Enyard
Crestwood animal hospital in Federal way they are Great great Staff great doctor I say Thank you you Guys are Great
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April 2023 by Chaeliana
I’ve driven by Crestwood Animal Hospital for years, and after finally needing a vet, I decided to schedule an appointment for my kitty based on the positive reviews on Yelp.I was able to get a new patient appointment and check up about 1-2 months in advance which was sooner than some of the competitors but also worth the wait.Front desk staff here welcoming and friendly.The vets were also great with my little cat! He wasn’t anxious at all around them. We were given a good plan of care (such as when to return for which vaccines, which routine tests to plan for, and how to treat current issues). The appointment didn’t take long and we were sent home with medicine (and didn’t have to worry about a trip to a pet store or anything coming in the mail) and some sound advice for our growing cat.He wasn’t anxious after the visit, and I honestly think this is the only time I’ve ever seen a family pet leave a vet in a good mood/not scared to go back. Their warmth towards my pet and compassionate care make this a vet I trust to have my pet treated at.
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January 2023 by Tena Smith
We have been with Crestwood Vet. since 1999. Always get in quickly, very helpful and friendly...and understanding. I highly recommend them.
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January 2023 by Anthony Jenkins
They have been my vet for years. My dogs don’t get nervous going in like other places
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January 2023 by TroubleOn4Paws TM
We love going to Dr. Norstrem because he knows his working dogs. Dr. Norstrem and his very capable staff have helped us K9s through a variety of health related issues and emergencies. From panicked calls inquiring how much we need to worry about how many plums a teenage puppy should be allowed to pluck from a tree to abnormal growths needing surgery and hot spots. We like a vet we can have a conversation with and where we can ask questions and figure out all options on the table. We've recommended Crestwood to a number of working K9 friends as well as our non-working dog friends because we trust the level of care received at all levels of interactions at Crestwood.*We would like to acknowledge that COVID changed vet services everywhere and that is going to have a lasting impact for a while, but when we had an emergency, we were able to be squeezed in in a reasonable timeframe.
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December 2022 by Rachel Clayton
I drove 40 mins today in the snow and was 15 mins late and I had just arrived to their facility and they sent me away. All 3 of my cats have been with them for 4 years. They don’t care about their regular clients. Unbelievable.
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August 2022 by Colette “Koki” Osborne
Everyone.. And I mean everyone at Crestwood Animal Hospital is awesome from the front office, vet techs, and both Doctors! This place is the best gift you can give your pets.
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August 2022 by Becky S.
My cats all went to Crestwood with Dr Norstrem. We moved. I started going to a more local vet. Back with Dr Norstrom. He is a wonderful surgeon. It says a lot that I drive my cats 45 (they HATE car rides) minutes to see him. He has spayed/neutered multiple cats for me. I have had no issues. EVER. Can not say that about the other vet I saw. Thank you Dr Norstrem for your undeniable surgical skills!
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August 2022 by Jessica Farmer
We have five animals that over the last decade have filtered through so many vets and have never had such an amazing experience every time like we do with Crestwood. They take such good care of all of our animals. In the event of two emergencies we have had with our animals, they have always figured out to get them in same day even with a full schedule. As long as they are open we will not go anywhere else for our pets needs.
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July 2022 by Brian Kuhn
Been coming here since I was a kid, always taken care of, pets always happy :-)