DSHS - Federal Way Community Services Office
Hours:
616 S 348th St, Federal Way WA 98003 Hours
About DSHS - Federal Way Community Services Office
DSHS - Federal Way Community Services Office is known for its professional and caring staff who take the time to answer questions thoroughly. Visitors often find the process straightforward and the staff courteous. However, many reviews mention long wait times, with some visitors spending several hours in the office despite submitting applications online beforehand. The waiting area includes a helpful screen to track progress in line. While the staff are friendly and seem to enjoy their work, there are suggestions for improving the system, such as adding a call-back feature to reduce hold times. Overall, while the quality of service is appreciated, the lengthy waits can be a challenge for those seeking assistance.
Most Recent Reviews
December 2023
they were very professional very caring and took their time to make sure that if you have any questions so they can answer the best of the knowledge thank you
November 2023
Always a very easy process with this DSHS office. Staff is very professional and courteous. Usually an in and out experience, unless you need a service like: scheduling an appointment for an interview with a doctor, or getting a new EBT service set up.
August 2023
I had a case worker for school he never answered his phone or return my calls sometimes I would have to walk from home 320th to school because he didn't provide necessary gas voucher or bus tickets. Ahmed Sheygo you should be ashamed of yourself.
More Comments(39)
- Federal Way, Washington
