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November 2023 by kyungwon park
My wife went to get her car washed, and the employee who was cleaning the front windshield broke the wiper. When she complained to the employee, he said it was already broken.Even though wipers are consumables and not a big burden, I would like at least an apology from the employee and measures to prevent it from happening again. If the same thing were to happen again, the employee might not say anything, and there could be a possibility of the windshield being damaged when the owner operates the wipers without knowing.
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October 2023 by njeri njoroge
I bring in my car, wait patiently for one hour then a lady who came after me gets her car done before mine just because she is a relative to the one who was to do mine. Very annoying.
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September 2023 by Matthew Locher
They stopped doing their interior full service wash.Do NOT come here if you need your interior cleaned. They do NOT provide it anymore.The lady at the front said we no longer do the full service anymore.Just a regular overpriced car wash now.
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August 2023 by Kristin Weinkopff
I bring both my cars here and they always do a great job for the price. Expect to have a wait but in my eyes it’s worth it.
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August 2023 by Sarah Gilbertson
My go-to place for vacuuming and interior cleaning. I drive 22 miles to get here, but it's worth it!! Professional and Courteous!Services: Auto detailing
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June 2023 by mzee75
Courteous, efficient, staff, who do a better job cleaning our car then we would have done for ourselves. We got the bottom rung full service wash (which includes a tunnel wash, hand, dry, dash cleaning and interior vacuum) and definitely feel like we got our moneys worth.
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June 2023 by James Carson
This place is an actual trash pit. I would forgive anyone whom drove by and thought it was abandoned. The tunnel car wash is dark, filthy, and very obviously hasn't been maintained for a very long time.Wash curtain that misses a good chunk of my car. Scrub brushes missing entire chunks of brush. Everything inside is dark and covered in a layer of grime. Tired is an understatement.Trash and broken equipment everywhere.I'd expect this at a sketch gas station, but this place has one purpose: Being a car wash.I have no idea how they're still in business.Go elsewhere. Seriously. I'll never be back.
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April 2023 by Lisa Smih
Horrible & ghetto.Theyvsit around watching you and waiting to steal your things.Only there for tips. They will pass up your car wven though you paid for full service. And wait for a BMW if they think they'll get a tip.Franchise owner so it won't get better.Services: Auto interior vacuuming
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April 2023 by Camille James
I paid for the fullest service they offer. The inside of my windows were completely gone over with some sort of oily something that was a pain to remove. Not all the carpets were done, and I have a glass instrument panel that was hazed over with. I don't know what!I paid over 50.00 for a service that was maybe worth 5.
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February 2023 by Raulito Jimenez
I used to bring my car for full service, today 02/13/23. I stopped here again but they make a disappointing job. They didn’t use the vacuum inside. They literally didnt do anything. I paid 29 for nothing. Plus I gave the lady 7 tip.
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February 2023 by Thianna DeLarm
Hello, I’m not one to complain however the last 4 times we(my fiancé and I ) have been to this elephant car wash location we have had bad service and it just seems to be more recently bene coming here over a year. This last round I got my vehicle detailed and the person who did it stopped me by grabbing my door while I was entering my vehicle and demanded I tip him because my vehicle was really dirty. I felt threatened and the interaction was unappreciated. I spoke with the supervisor and he didn’t seem to care. I am not sure I’m going to ever come back to this location and if I do definitively not by myself. I have no issue tipping and had every intention too I just had to get to an atm. But after that interaction I chose not to tip.Services: Auto interior vacuuming
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January 2023 by Ceann “wolfie152”
Typically this car was is top notch. Last 3 times they have been slacking. I understand it's not a detail shop. You get what you pay for.However my last visit there were streaks in all the glass. Figer pring on the dash. Along with a haphazard dusting.Lately seems like they don't care about the customer.
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December 2022 by Maricil Vallescas-Noel
They don't put a lot of soap and it look like just water that touches your car. Some workers don't really clean your interior that good. I give a good tip for worker but since I had the incident that the worker didn't even clean the back of my car and even inside wasn't clean good,I wasn't happy. #Respectmyopinion #notahappycustomer
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December 2022 by Chris tmas
Good wash and from I can tell, one of the few in the area but I did notice the brushes were a bit hard hitting for a soft touch wash. I will say the whole pay system is far more confusing than it needs to be and the employees are not helpful, though I can't blame them if they're getting pain min wage to work there.
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October 2022 by Sun Oh
FRAUD involved from this car wash. Many shady workers!I had car washed and detailed done here In late September. I used my Discover Card. I do not use my discover card. Elephant Car wash is the only use. Two days after I had whole bunch of online purchase FRAUDS have occurred! Absolutely NO ONE has my discover card number or obtained since I do not purchase anything online with this particular card or have I used this card for anything for over three months, except Elephant Car Wash auto detailing service.Service is EXTREMELY BAD. Worker keep using dirty rags used to dry the exterior body and used the same rags to clean the windows. Left all the windows MORE dirty than before INSIDE and OUTSIDE.Around the fenders all dirty and did not bother to wipe clean the dirts that drive through wash wasn't able to rinse. Many dirty spots obviously visible and when I pointed out, the worker simply said, "... do you want me to clean that?" I pointed at least 19 major dirty spots, but the worker simply wiped one small area. It was OBVIOUS, they take no pride in working or detailing the car, except TAKE BIG MONEY and expect to be paid large tip amount.Good luck if you can make any contact with manager or owner. They are not nowhere to find or reach over the phone.I HIGHLY DO NOT RECOMMEND THIS PLACE. They are there just for the look and steal people's money.Services: Auto detailing