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February 2024 by James Hennessey
Derrick was extremely helpful with us. This has been the best place to rent. Thank you Derrick.
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February 2024 by lauri norris
Excellent
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February 2024 by Stephen Gichuki
Derrick was awesome! Very friendly and took time to explain everything. Great customer service.
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February 2024 by Cat Skills
Got helped by Derrick, great guy knows what he's doing, very friendly and helpful, would definitely use their services again.
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February 2024 by G Bert
Alex manages the site very well. He is very customer service oriented.
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February 2024 by Dan Frazier
Not only helpful with my storage needs, but also assisted with my first-ever Uber to the hotel. Thanks.
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January 2024 by Christopher Ferguson
This place reeks of security, but not overt! I like
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January 2024 by Nycole Rogers
The staff are pretty strict and on occasion are rude but for the most part they keep the property pretty clean. My storage unit has had a significant rent increase multiple times since I have started storing with them. I have had my unit for about a year.
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December 2023 by John Hollis
Units get broken into. But it's a whole lot less than other places
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November 2023 by Glinda Powell
Derek W was excellent at the Federal Way storage, will use the storage again Glinda Powell
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November 2023 by Jonathan R
Derek was wonderful and extremely helpful and patience with me. Will definitely recommend to friends and family
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September 2023 by Kym Nu
Super easy to get my unit started. I even requested a specific building and they had it. I put a memo in online when I reserved a unit and, unlike so many other places I have been, they actually read it and were already prepared for that odd request. It was cool.The only suggestion I would make would be to estimate a little bit up when estimating how much it will be total for move-in. I did have to run back out for a little more cash because the office person estimated about $10 under what it was going to cost. Not a big deal, just a suggestion.
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September 2023 by Amanda Schellhase
Highly recommended for your storage needs. They are friendly, super nice and very helpful! And the storage facility is very well kept and clean, and you can't beat their prices and deals?
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September 2023 by Carmella Jackson
DEREK was AMAZING. We were in a rush (I had to get unloaded and the truck back to the uhaul). I called ahead of time to ask about a second unit and Derek went over the pricing for a bigger unit versus a second one and got us the best price possible ?!!. Then I lost the keys to the new unit and Derek was there again with a smile ready to help us out. As we were unloading the car he was drilling and getting the new lock ready. Thank you again Derek you were not only awesome but friendly and professional. You took alot of stress off of us!!
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September 2023 by Lilith Centeno
Had a good experience today here. Derek was very friendly and helpful in assisting my husband and I. Units looked in good condition and fair price.