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March 2024 by Bob W.
I think my Francican doctor is great, but Franciscan's internal house is definitely NOT in order. The front office keeps you on hold for an unacceptable period of time every time. In addition, when I finally got through to make an appointment I told the "nurse?" I was almost out of my required maintenance drug. Was told would be called in to pharmacy early last week. Never happened. Now I'm out of pills, out of town and with no Rx refill, partial or otherwise. Stopping this particular drug abruptly is ill-advised. WTF? This only reinforces Franciscan's need to "practice" medicine much harder. They might get it right one day. Hiring competent non-surly help would be a good start.
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March 2024 by misty waldrop
I have tried to get into see a doctor for 4 months. I called and booked an appointment for 2 months out and They called and canceled over my voicemail. Then I schedule another 2 months out and stress to her how important the appointment is. Now my appointment is soon and they called and canceled again. I will be finding a new doctor and so will my family
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February 2024 by Tripp Nessa
Today I attempted to go in with my brother to help him with his appointment. They turned us away because we didn't have "certain documentation" that they legit had NO IDEA what it was, what it was called, or what it was fully for. Every question I asked about this document got a "we don't know" in response, and after a while they finally took a guess that maybe it was a Medical Power of Attourney for HIIPA compliance. I got my brother's verbal permission to help him with his appointment after that, but they insisted that they needed this mystery document, and that his verbal permission was not enough.At that point I went home and called all of our previous clinics (there were 4 of them), as well as our DSHS representative. Every single one of them said the same thing - They have NO idea what Franciscan was thinking. My brother's verbal permission should have been more than enough, but if they really wanted it on paper, then it's their job to give us a FREE form to fill out, just like every other clinic I've ever taken him to has done. A Medical Power of Attourney would work as well, sure, but it's costly, takes a while, requires a notary, witnesses, etc. It's overkill.We'll very likely be going elsewhere. For what it's worth, everyone was really nice but it was made very clear to me that they don't know what they're doing here.
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February 2024 by Qais Nayab
In my experience, scheduling appointments has been incredibly challenging. The staff seems uncooperative, making it nearly impossible to see my doctor promptly. Despite efforts to contact them, they rarely answer the phone. The removal of the online scheduling function has only added to the frustration. When I do manage to speak with the scheduling staff, they often push for virtual visits or offer in-person appointments months in advance, making it impractical for addressing immediate health concerns.
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December 2023 by Adnan Ihsan
Terrible service for lab/X-ray. The front desk for Dr.Adatiya was rude.
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October 2023 by Great Dain
If I could rate it 0 I would... I have been trying to get my medication figured out off and on for about 6 months, but can't seem to JUST get my medication... I was previously with Dr. Sharma, I had switched to another Dr. in the building due to personal preference, opinions given were always biased. The other Dr., I found out recently, passed away over a year ago! Nobody ever said anything... My refills have since ran out, now they want me to come back in to re-establish with Sharma. I told them nothing has changed other than my occupation and insurance. They refuse to send anymore refills without coming in. Yet I can't be seen until January at the earliest! It's the beginning of Oct... My medication runs out tomorrow. How might I get my meds if you can't get me in anyway?! They offered another dr, but proceeded to tell me that I would still need to set a date to re-establish with Sharma down the road, and would not continue without setting the appointment...If I come in, I dont need anything else, I just need my refills on my meds. It's a life long thing, its not going anywhere. I dont see why its so difficult to understand for these people! I dont have insurance, my current job pays considerably less than my previous job, my medication is all but gone! Just sign the stupid thing and let me live!Beyond done with this office!
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September 2023 by Ryan Peterson
After waiting two months for a basic doctor appointment, I arrive exactly when my appointment was scheduled for only to be told I had to be there a half hour early and have to re-schedule a month later. So now it's three months just to see a general physician. How does that help? At this rate I'll be dead before the doctor can see me!Why do they send you a text confirmation with your appointments time if they want you there 30 minutes before that? They didn't even try to fit me in. I am extremely disappointed with this absolute joke of a health care system!
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September 2023 by John Rogers
Saw a good primary physician here, but he left this clinic shortly thereafter. Fortunately, they did help me with some referrals, including a new GP at a nearby clinic who has been very good. 4 stars are for the physician I saw, otherwise was very underwhelming administrative service and facility.
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July 2023 by Mickey B
Dr. Ajay Sharma is very attentive, Profesional and has a good eye to detect not only your health problem, but also determine the best healing treatment . He is my primary doctor, and I have a lot of respect and trust on his professional expertise. I trust him with my life and health and don't get me wrong, I respect the rest of the professionals on the field, but I would never change him for other! He shows empathy and true concern for us patients. He really is a blessing for me and my sister!
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July 2023 by Hans “The judge” Hanson
Dr. Ajay Sharma is the best doctor : professional, caring, capable, trustworthy. Always show empathy for his patients, and goes far beyond to help on getting the best services and treatments.
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June 2023 by Amanda Steinbacher
Went back to a "PCP", Nunez-Dolmo that I had used in the past for additional referrals and treatment, after several docs recommended I get treatment from the PCP directly. I was then treated as drug seeking by the nurse and then discredited by both, I suspect due to location but forced to go through a PCP since I need referrals for things I've been previously treated by the same provider, which makes no sense. I was requesting a GI referral. So then, I was basically diagnosed with anxiety on sight (I've had for 16 years so not difficult) and then told they wouldn't treat upon asking for a GI referral - again, needed since it had been 3 years but they wanted me to come back at 3 years.... Well #1 if you visually diagnosed that... why wouldn't you help and even if that is what I was there for why would that be a problem since you clearly see it too? The medical system in this state is horrendous and I fear for everyone who needs treatment.
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April 2023 by Merielle Sophia Alicdan
My daughter and I have been going here for 2+ years now and we have never had a bad experience. The reviews are so odd for me to read because the clinic staff and front desk have all been extremely professional and kind in the many times that I’ve visited. ARNP Alison Izqueirdo and her team have provided my daughter and I the best care since my daughter was only a month old. Yes, sometimes the wait on the phone line is long, but if you ask request to call back, THEY WILL. This is also a appointment only facility, but there is an urgent care right down the road if you really need it.
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April 2023 by Tanami DH
Doctors here are completely useless as well as some of their staffs. They are only looking to make money and won't provide needed prescription for patients.
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March 2023 by Eliana Maake
Dr.Wu worst PCP I ever had. Only care for her kind rushed me out the hospital during my appointment and told me need to call back make appointment for another question I had related to the follow up surgery I came in for. Will be changing doctors.
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December 2022 by D Roy
Dr Darell Kuma tried to fight me today in front of my union safety guy 13/15/22 @ 10:40 am! He refused to help me! I sprained my Spine doing Union road work on the 405!!. And Dr Darell Kuma tried to fight me!woooow That lil guy is what 4'11?? Please ?.Catch you on the rebound ?