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July 2025 by Voyage Travels
Was told I could get my RX in 20-39 minutes. I could not wait. I said I will have to come back tomorrow morning. Came back at 10:30 the next morning and was told it wouldn’t be ready until after 2:00! Customer service has been lost. Who has time to go to and from Fred Meyer 3 times in less than 24 hours?
I am taking my prescriptions elsewhere..
Not convinced it will be any better but worth a try!
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June 2025 by Holly Martin
I called to have a prescription transferred to them on the 1st since my insurance wasnt accepted at CVS. The lady on the phone said she would get to it but she sounded confused if that was her job to call or if CVS was supposed to call them.
I went in person to make sure it was being worked on and they assured me it was.
I waited a couple days and decided to try their online portal and that still didnt get me anywhere. Ive tried three different methods to have a RX transferred to them and neither work. I guess I'll have to cross my fingers for walgreens because this is too long to go without my inhaler.
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June 2025 by Caitlin
Very rude! Wish I could give zero stars. This pharmacy is a complete joke. The guy that answers the phone is very rude, who ever hired him needs to be evaluated! Buddy struggles to be nice when you ask if your prescription is ready, very challenging task for him.
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April 2025 by Farah Flayyih
My favorite place for shopping💛
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April 2025 by Ellie Kennard
They are absolutely terrible about answering the phone when you call in. I had the machine transfer me to a clerk and it was dead air for 4 minutes before ringing again and then more silence. So I called in a second time, had the machine transfer me again and MORE silence on the line for another 10 minutes before I hung up. Not even hold music to reassure you that you’re on hold. As far as I can, tell no one would have ever answered my call. AWFUL phone service.
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October 2024 by Shey
Switched to this pharmacy after dealing with horrendous service at Walgreens and CVS and I wish Id done it sooner. The staff are so friendly, they answer questions and explain things, and theyve been super fast all 4 times I have gotten meds filled here. Highly recommend.
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September 2024 by Tina
My husband & I have been using this pharmacy for many years & are extremely pleased with the service we receive. The staff members are professional, courteous & friendly. The pharmacists (who seem to always be extremely busy) always take the time to speak with me (both in person & phone calls) about questions/concerns I have about various medicines, etc. I find it shocking that they don't receive 5 ☆'s from all. Perhaps only the disgruntled post reviews...
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September 2024 by KerriAnne Dizon
I have switched Pharmacies in this last year. I want to say how amazing Fred Meyers Pharmacy has been at this Twin Lakes location! They are always on top of things! Fast, efficient, knowledgeable, and honestly… pleasant! It is amazing how being friendly and kind towards people can impact ones personal experience. All the counter employees are nice and the pharmacist is very kind as well. I have really appreciated how delightful my experience this last year has been. (I went from Rite-aid to CVS to Safeway to Costco… and finally have found out pharmacy home @ Fred Meyer!)
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July 2024 by Rebecca Stuhlmiller
Always reliable and fast for me. I appreciate them.
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May 2024 by Maggie Barragan
Fred Meyer Pharmacy is pretty awesome when it comes to sorting out your health needs. It's like they've thought of everything to make life easier. You can swing by for your groceries and get your prescriptions filled at the same time, which is super convenient. The employees working there are super friendly and know their stuff, always ready to answer any questions or offer advice without making you feel rushed. Plus, you hardly ever have to wait long to get your meds, and they've got this nifty system that reminds you about refills. They even do vaccinations, so it's like a one-stop-shop for health. In a nutshell, Fred Meyer Pharmacy offers great vibes alongside great service - it's pretty much a win-win.
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February 2024 by Amber Leenstra
Has to be the worst pharmacy I’ve ever used. Doesn’t matter if you call ahead to make sure your prescription is ready. It won’t be. If you verify they even have your prescription in stock before showing up you get the “oh yeah, we don’t have it in.” Not normally one to leave a bad review. Let it go the first few times. But this is ridiculous. Do better.
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December 2023 by C JAMES BOURNE
I just switched from WG to FM and they seem great and prepared to handle the volume during the busy time.
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October 2023 by Mooska M.
Complaint and Description of employee: Long dark brown curly hair, a balled lip piercing, black square shaped glasses and about 5'5 and appear to be female!Hello there! I recently, around noon today went to Fred Meyers to do my usual shopping. I went ahead to self checkout today and had planned to use two different payment methods at the self checkout. So, I went ahead and scanned the items that I wanted on my first card and paid for them using the scanner. I put the scanner down after scanning the items that I wanted on the first payment method I intended on using. After, as I was getting ready to scan the other items, the cashier, was staring at my screen trying to observe what I have scanned so far and they very loudly said "it looks like you have only scanned 7 items". And I mentioned to them that "I am using another payment method along with the one I just previously used". After that, they watched every other thing that I scanned for the second time and it felt uncomfortable. I could see if I was trying to make an exit and trying to leave with un-scanned items, but I wasn't at all! I also decided not to put any of my items in a fredmeyer bag and they mentioned that I was supposed to? (I had my own reusable bags in my car) I've just never heard of that!!
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October 2023 by Dianne Nerol
Horrible customer service...very snotty people. Was on hold over the phone for more than 30 mins...keep putting me on hold.
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September 2023 by Tricia M.
So far I have no complaints about this store. It's clean, I find everything I need and I never have to wait long to check out with a person.
