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August 2023 by Candice Scheperle
Been going there many years ~Annoying owner thinks she is the best.Not worth your money (way over priced)and time there !Very rude and not respectful for customers time and concerns.Services: Shampoo & conditioning
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June 2023 by Tiffany Kim
Lisa is a hair stylist that I have seen for 15 years. If you want to have a nice layered hair cut, she is the best. I tried other places but they made my hair look choppy.
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June 2023 by Ni Ni
70$ for a haircut…while men haircut is 35$. Not sure if they charge me right
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May 2023 by Jenifer Luong
I was promptly whisked into the hair washing station once my appointment was confirmed. There was an entertaining assistant that washed my hair and discussed about the area. The actual hairdresser was very quick with my actual haircut, because I requested an easy one. Sometimes they're sequestered to other clients since it's a small team, but they make sure everyone is taken care of. I will be returning here for my next haircut for sure.
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May 2023 by daetsu seo
I've been going to this salon for years, and they were never once punctual with time. Even if you have an appointment, they often double-book and make you wait for at least 15-20 minutes. The price feels too expensive for the quality of the result and compared to other hair salons nearby. I also didn't enjoy constant gossiping about other people while getting my hair done. I will not return to this business due to their lack of respect for customers' valuable time and toxic work culture.Service: Hairstyling
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April 2023 by aygeekimmy
This salon was recommended to me by a friend, so I took a chance and made a reservation for a haircut. When I got there, they were all super sweet. There was a small scheduling snafu, but Lisa and her staff got everything sorted. I had originally planned for just a cut, but after chit-chatting with Lisa I ended up getting a perm as well. The two staff members working today were very attentive, and I had a great time chatting with everyone. They were super busy, but they checked in with me to make sure I didn't need anything. I'm super happy with Lisa's suggestion of hairstyle/perm, and I enjoyed joking around with the male staff member they had. The female staff member there was super sweet and answered all of my random questions. I would 10/10 go there again, and wouldn't hesitate to recommend this salon to my friends. Thank you, Hair Bank staff!Services: Perms
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April 2023 by Anna Kim
This salon was recommended to me by a friend, so I took a chance and made a reservation for a haircut. When I got there, they were all super sweet. There was a small scheduling snafu, but Lisa and her staff got everything sorted. I had originally planned for just a cut, but after chit-chatting with Lisa I ended up getting a perm as well. The two staff members working today were very attentive, and I had a great time chatting with everyone. They were super busy, but they checked in with me to make sure I didn't need anything. I'm super happy with Lisa's suggestion of hairstyle/perm, and I enjoyed joking around with the male staff member they had. The female staff member there was super sweet and answered all of my random questions. I would 10/10 go there again, and wouldn't hesitate to recommend this salon to my friends. Thank you, Hair Bank staff!Services: Haircut
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January 2023 by RK6503 iCAM
They’re taking forever to do hair coloring like forever 6 hours plus I can’t believe it
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October 2022 by Kara Clark
Great experience! Had my thick, waist-length hair cut and very overgrown roots covered. Enjoyed chatting with the stylists, & the color matching of my ash blonde roots to my burgundy color is perfect! Highly recommend! Kamsahamnida!??Service: Haircut
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August 2022 by Kellen C.
I went in to get my hair colored and it turned out fantastic. The original plan was just to do some color since I never have before. After I showed them what I wanted and it turned out to be much more work than I was planning, but the results were exactly how I wanted if I were to invest time. Tina who did my was fantastic as well! She was enthusiastic throughout despite finding a bit of humor on how much hair I have (27 foils). The results are excellent and I felt like I made a friend in the end.
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June 2022 by Min O.
Hair Bank has been my go-to hair salon for many years. Both hair desingers Lisa and Sunny are very kind and friendly, and also have exceptional skills in cutting, coloring, perm and other stylings. I cut my hair every 4-6 weeks at Hair Bank and for last 3 years, Hair Bank never dissapointed me not even once. I do not live around Federal Way but I drive more than 20 miles to cut my hair because I can't find any other hair salons better than Hair Bank. My wife is also 100% satisfied with the outcome of her hair (she did color and wave perm). If you do not know how you want your hair to be done, Lisa and Sunny will make the best style for you and I guarantee you will smile when you leave the place.
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May 2022 by heeyun moon
I’ve tried several times. she really mess up my hair this time. I have to find someone else to fix now. I paid 330 plus tips for heating perms . It doesn’t have any curls in the back of my hair. They should have right amount of people to taking care of customers. I think too busy to checking the job. I’m not coming back
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February 2022 by Today Grace Is Filming
I’ve been coming here for over 15 years, have visited esteemed salons in SF, Seoul, and NYC, and have yet to find someone I can trust more with my hair than Lisa at Hair Bank. I have never walked out of the salon with an awkward smile plastered to my face only to return home crying silent tears. In other words, I have always been supremely content with the outcome. Even on days where I walk in with no specific plan but “want to change stuff up”, Lisa always perceives and delivers something fresh but not out of my character.There are many talented stylists with shiny awards and recognition, but it is truly rare to find someone who has all of the tools and the added skill of perception and empathy. You will come out in a refreshed an even more fabulous version of YOU! (I emphasize this because there have been many times where I liked my cut but I couldn’t recognize who I was and where I went during the hair cut. Somewhere in the change I asked for, I had also lost myself- I hate when this happens. Hopefully you know what I mean by this.)I wish I could take Lisa everywhere!Thank you, Lisa, we love you!!!
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December 2021 by Athena Brkanac
This is the best hair salon I’ve been too! I drive from Seattle every time to get my hair cut here; it’s worth it. Lisa is so fast and efficient and the haircut looks awesome every time. It also grows out perfectly! Highly recommend to everyone :)Service: Haircut
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December 2021 by jade Kim
I’ve been going here for 15 years driving from Seattle and it’s still my favorite place. The drive is worth it every time! Lisa is the best hair cutter in town.Services: Hairstyling