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February 2024 by pl fs
The most disrespect experience I have with their employees. Especially the employee named “Aider”.
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January 2024 by Trang Vu
Good job!
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January 2024 by Ginny Benton
Plenty of tool options and more!!
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January 2024 by Dave Ashmead
Good HF store. Well staffed. Some great deals depending on what you are looking for. Emergency tool buying when other place don't have what you need.
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January 2024 by John Peterson
Got a good deal and staff was great. Will go again.
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January 2024 by Robin Chapman
Even helped load my bigger stuff into the car, totally unexpected.
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January 2024 by Chris C
This HF has gotten better.More choices in tools and toolboxes.Needs to pressure wash it's exterior and clean it up for more curb appeal. But it's got the tools that you want to get your one of project done.
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January 2024 by Ted Gentry
Surprisingly good quality tools for the price!
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December 2023 by Emmet O'Connell
A big shout out to Amy and the rest of the Federal Way Harbor Freight crew! I spent thousands at this store recently on a 73" toolbox and many other tools, some of which took a few weeks to arrive. They helped provide me updates when the items would arrive. The staff here is always super helpful and kind. One of my toolboxes had a dent in it unfortunately (not the stores fault, it was packaged this way) and the manager was nice enough to give me a refund I was more than happy with. Thanks guys!!
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December 2023 by Hugo Luna
Always find what I need, the staff are courteous and helpful, always happy to help you!
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November 2023 by Alexander Jones
I've been to this location a few times. Always a great experience. Aiden knew exactly where the sawhorses my wife and I were looking for. That kid has great customer service skills! Super helpful and friendly. We even got a free bonus gift! We chose a tarp. Heavily recommend.
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November 2023 by I knownuffing
VERY rude lady, got back some of her rudeness, and I wasn't allowed to purchase the item I came for. Customer service was awful. They can be rude to the customer, but God forbid we give it back. Harbor Freight lost $ And a customer. I'll NEVER give anymore of my $ to them.
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November 2023 by Stephen C. Hayes
Went there to get a high wattage car inverter 12 volt. Bought a 750 wattage JUPITER inverter. & a 12 " forceps. Still finding out how the inverter works, time will tell?
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October 2023 by Eric Phillips
This Harbor Freight location is a larger store than some of their other locations, so it tends to have a larger assortment of products. The staff I encountered were all friendly and they actually to approach you and ask if you need assistance. Compared to some go the big box home improvement stores that I have to go searching for assistance, it's nice to have staff who actively seek out costumers to offer assistance. That's a rarity in most retail stores these days and it's refreshing to see they actually care about helping their customers.
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October 2023 by SuzanPP P
They have a new store in Kent. I love it. Great people and friendly.
