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October 2023 by Dom Harris
Best place to get twisted. Give off those good vibes, and that energy is reciprocated. ?
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October 2023 by Ebony Hurt
They don’t answer or return calls. I called several times and left three messages but never received a call back for my daughter hair at the start of the school year. Don’t know if their services are good but the business practice doesn’t seem to be.
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August 2023 by Triple AAA - Creators Creating
Complete liars. I was told that my security deposit of 100 dollars would be refunded if appointment was cancelled before the appointment date. Now that I’ve tried to get my refund, the same woman says that they don't do refunds. Even if cancelled before the scheduled date. Cant trust these shady shops.
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May 2023 by Brandon D
I got my locks done they were very professional at front desk they will make you feel very comfortable at ease they are very caring people and have really great conversation and great music. And the owners might come in and they will have great conversation with you and will treat you are like family. I normally go to the Tacoma branch and deal with my hairstylist Trina but But time to time I will go to the Federal Way branch and I will be taking care of just the same. And just for a guy it gives you male Barbershop vibes guys know what that mean.❤
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May 2023 by ayj baj
My boyfriend came here to get his dreads done… told the front desk he’d like to get a style & retwist. The student apparently “forgot” didn’t give him a style and when he brought it to her attention she did the style & and had him sit under the dryer for a second time. While under the dryer she completely forgot to spray him and take him from under the dryer. My boyfriend just got up and left.. even the front desk people brought up the fact that they forgot about him. Mind you he didn’t even get a discount for having his time wasted. Safe to say he won’t be coming to this loc shop anymore let alone having a student do his hair ever again. Mind you they charge extra for having a student do their hair…..Service: Dreadlocks
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March 2023 by Pat K.E.S
Super hype about my starter locs. Great music and atmosphere. 10/10 definitely recommend to everyone to have this experienceService: Dreadlocks
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February 2023 by Myra Josey
I am new to WA and cannot rave enough about my experience here at I Am Loc Shop, Federal Way! From the moment I booked my appointment, I was treated well. From receiving a call to review the services I booked to appointment confirmation, reminders, and step by step directions to this location.I was greeted with professionalism upon entering the building and cannot be more satisfied with the service. I highly recommend this shop and will definitely be returning.
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February 2023 by Kenzie Johnson
This is my go to shop to retighten my hair. Everyone here is so kind and care about your wellbeing. Cannot recommend enough!
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February 2023 by SiFu Mansa
The service I received was friendly and and professional. I got loc maintenance and colored my ends a honey blond. Tati did a wonderful job. Definitely will be coming back when I visit Washington again.Services: Hair coloring
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December 2022 by Dalia Oriakhi
My first time going to this shop and loved my experience. The receptionist and staff are wonderful! I recommend Sage for your sister loc/microloc maintenance.
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July 2022 by Morgan Jones
This was my first time getting Locs. The staff were fun and courteous. I respected the leadership's dedication to their craft and how they helped and encouraged their newer members. It was a very comfortable setting and my hair came out amazing. I also appreciate how they were quick to help me with my questions for care and upkeep.
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July 2022 by Jailen Johnson
Unacceptable service set an appointment date almost 2 weeks in advance got a call the day before and was told they had to reschedule my appointment. Due to the shop closing @ 5. I have a event I need to attend and made this appointment to work around my schedule i supported these folks and even sent people here and you get treated like this!Service: Hairstyling
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May 2022 by marcus anthony
She did not even have enough time to help me on her schedule but she still found a way to squeeze me in as a new client I am very impressed I came in the shop and it was a great vibe from the greeter all the way back to the hairstylist ms Sage was my stylist Yesterday I love her energy I like your vibe definitely will be seeing her againServices: Hairstyling
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May 2022 by Ruqiyah Sajjad
Beware: I got my extensions done at I AM Loc Shop in October of 2021. I had to call repeatedly to get a follow up appointment because they wouldn’t schedule it while I was there that day. On November 18th I was finally able to get through to someone. I expressed how displeased with the service I was.At the first appointment: the hair dresser rushed doing my extensions and failed to install them correctly. She never wove my hair into the lock but instead tied them at times or braided it in unsuccessfully. By November 18th i had already lost 10 extensions. In addition my locs had holes in them due to being interlocked incorrectly.See attached text messages.At the second appointment: a child did my hair. She was 15. I was unaware of her age through most of service. She interlocked my hair to the point it left knots on the top of my head because it was too tight and could not be pulled through. I ended up reversing a lot of them one time. At this appt, 5 more came out and she joined a few. We talked about reattaching at the next appointment. They still failed to install the locs correctly at this time. I was unable to schedule another appointment at the front desk at this time as well.I spent the better half of January - April calling. And calling. And calling. At some point I wondered if they had simply blocked my number. I left a few voice mails. My calls were never returned until I sent a text message.See attachments.
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May 2022 by Sharon Bell- Armstrong
I tried to buy hair jewelry but the woman at the front desk yelled at me and chased me out of the store. Probably a 1- off but I won't be back.
