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November 2023 by Susan J.
Dan came to our house after hours the same day we called. we had intended to have Geek Squad install our new computer, but they said they don't install anymore. Dan was courteous and helpfull, going above and beyond our expectations. we will call on him from now on for our computer issues. (he will work remotely).
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October 2023 by Alex Stone
I came here looking for an M.2 screw for a new SSD I bought, and they had them. The guy working there was knowledgeable and answered all of my questions. They have a good variety of parts.
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October 2023 by Tomm Munro
I've been going to Infotech since it opened up and have always received top-notch service. I build high-end gaming machines every 4-5 years and if I have any issues, Infotech is where I go. Recently, I had numerous problems with a new (and VERY expensive) build, but the guys at Infotech were able to help me get it up and running. I couldn't be more pleased and recommend Infotech to anyone needing some PC/laptop help.
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August 2023 by Diana Barnes
My six year-old Dell desktop computer stopped powering up. I took it to Infotech Systems and was totally blown about by the customer service.The store is clean, and very well organized. Toby, the only employee in the store when I arrived, is very professional and nice. He clearly explained what he thought might be the problem. He said he'd call me after the diagnostic on it and let me know the issue and the cost.Toby called in about an hour and said the power supply was faulty. To replace it would be $192, which I thought was an amazing deal (have you ever had the Best Buy experience? A freaking nightmare dealing with their Geek Squad and super expensive.Toby said it would be ready in about two hours. In exactly two hours he called and it was ready for pickup. What?! This never happens where someone says they'll do something and they actually follow through.I dropped off my computer at 11:45am and had it. back by 3:15pm the same day! He even plugged it and and hooked it to a monitor to show me it was working before I left the store.Big thanks and kudos to Infotech, and especially Toby. Toby - you are amazing!!! Thank you!
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June 2023 by Quinn Caskey
I want to give 4.5, fixed my problem, great communication. I only dock a star because they did not re-attach one of my hard drives, so had to pull out my gpu and put in the sata when i got home (my gpu is large and covers most of my sata ports).
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June 2023 by Mus Ic
I recently bought a new computer at info Tech. The gentleman working there named Toby was very helpful and hooked me up with a great new system. I've been going to info Tech since I was 19. Best brick and mortar computer shop in the Northwest!
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June 2023 by John
Great service and knowledgable people. Toby was very helpful and professional. Be sure to support this local business.
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May 2023 by Tom Firoozmand
They did a hardware replacement on my machine, and I’m quite happy with it. Toby, the tech, was really knowledgeable and clearly knows his stuff.
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May 2023 by L M
Monday morning, 5/8, 10:15am. Store is closed. Hours are 10am-6pm Mon-Fri.No answer at number, no voicemail.
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April 2023 by Kyle Broussard
Toby is fantastic. Every problem they listen, work with you and genuinely help. I've been to Geek Squad and they were useless. Make this place the place you go to for computer help.Expert or novice, whatever you are they're here to help. They are the best.20 stars if I could.
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April 2023 by Francis Barrows
The person worning knew their stuff about all the product they had in the store and more so was happy to share that know how. He even explained how I could mount my cooler in a way that fit within the case i wanted. Super helpful!
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April 2023 by WAFFLE
Charged my stepdad nearly 800 dollars for a horrible PC, he is old and don't know much about computer anymore, but his old pc was dead and he wanted to transfer his hard drive (HDD) on a new pc, so they scammed him, not only did they do a terrible job at transferring (a lot of them are not transferred} and the worst part is the PC he got is a pre build mini tower with only 8 GB or rams, with a very cheap 60 dollar AMD APU, and 1tb of SSD .in comparison my gaming pc that i build myself only cost me only 500 dollars and is 10 times more powerful than his. terrible place if you need to fix your computer, they bleed your dry. okay place to buy some cables that you can order online cheaper anyway.
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March 2023 by John T.
I was looking for a long hdmi 25 ft cable and our helper got us an extension cable instead. It was the wrong cable and we don't find out until 10 miles later at our final destination. We finally open the package.
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March 2023 by Chad Crawford
They were very helpful and knowledgeable. Would recommend infotech for any computer related needs
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February 2023 by Sean Gorman
Toby was incredibly patient with the customers in front of me, answering many questions that had no bearing on the sale and were honestly better suited for siri or Google when they got home. He still had a great smile and treated me to top notch customer service, with much knowledge of PC building, component buying, and even competitors and pricing. The store was a little breath of fresh air for a n*** who likes DIY PC building/upgrading.
