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February 2024 by Nicole Edwards
Samantha and Kenyon changed my oil today in the fastest service ever! I will be returning to this location in the future rather than my local store. Excellent service and truly lived up to the Jiffy name. Highly recommend.
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February 2024 by Katrice Cyphers
Huge shout out to the Jiffy Lube on Auburn Way that referred me to go to the Federal Way location (32836 Pacific Hwy S). It was pretty badass to have women working on my vehicle, and the service was EXCELLENT!!
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February 2024 by Bernice Migita
Very helpful. Oil changes cost alot. I don't drive much.
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February 2024 by Daniel Bennett
These folks always seem to do a good job
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February 2024 by Jennifer Metter
Best location!!!! Well staffed, everyone was nice. Most importantly there was cohesiveness between the employees. Plus Other locations couldn't find my company fleet vehical. They had no issues!
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February 2024 by Aaron Odell
My experience at the time of service was very good. Unfortunately I went to my email and couldn't find any jiffy lube discounts. I've seen them every day for a year since my last oil change and the day I get done there were no ads or discounts to be found. Kinda strange don't you think?
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February 2024 by Mr Fantastic
Good men working there
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February 2024 by Deborah Hathaway
I am very pleased with my car care I received from Federal Way WA Jiffy Lube. Jim and James were very good at explaining to me what the issues were. They kept me informed of my cars progress and had it repaired in a very timely matter. My car has never ran better! I am so pleased with this Jiffy Lube!!!
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February 2024 by Becky Labarge
I was nervous to try a different place, than I usually go to. But they were friendly and used care when they had to sit in my car. They give you an option to stay in your vehicle or sit in a waiting room. They even offered coffee. I will be returning. Thanks for being so kind and doing a good job!!!
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February 2024 by Greg F.
Edmond, the manager, greeted me and was prompt and courteous. He explained all the details and ensured I understood everything that was occurring. He made the experience quick and done in a jiffy! I always trust JiffyLube and Edmond was the personification of why. Go here, you won't be disappointe!
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January 2024 by Yesenia
Great service, friendly customer service!
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January 2024 by Di Perez
Very friendly, clean, personal and a warm waiting area. Will be back again.
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January 2024 by Deyonce Judkins
They were very fast and excellent communication
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January 2024 by Rastamaiauguu FUIAVA
The GM was straight forward and honest. In the process I was able to save money and time. I’m a customer there for life.
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January 2024 by Bruce Bruk
Had such a great experience w the crew here, I would recommend this location as best in the area. I needed an oil change, but was also recommended to get a tire rotation, which I knew I needed to get done anyways, and a new engine air filter. They were fast, welcoming, friendly, funny, and kind throughout the whole service. Shirley was very attentive and helpful, the crew noticed my windshield wipers were in need of replacing, and when I said I had already purchased them and they just needed to be installed, she had the team replace them for me. Joshua was very knowledgeable and had great customer service, along with everyone at the store. I didn't catch the name of the last worker who helped me, but went above and beyond with helping me with a discount and attaching my wiper blades for me.Overall 5/5 experience, this will be my home location for car maintenance needs! Thanks y'all!