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March 2024 by D. C.
Expensive BUT delicious!!! And they have EXCELLENT customer service!! I'm the weirdo that likes my sandwich cut diagnal for some reason and, NOT in half! I had it like that once and never again, so I let them know every time, and they're okay with it! ?
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January 2024 by Steve
Jimmy John's offers quality tasty sandwiches in the neighborhood. The sandwiches are made fresh, and I like the fact they stay soft all day long. The roast beef and shredded lettuce are my favorites, but the hams are just as good.
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January 2024 by Curt Russell
This Jimmy John's in Federal Way has turned into my "Favorite"!I go to many, but I go 5 miles out of my way past others to get lunch here!Food quality is good, the restaurant is clean, staff is friendly! ?The owner deserves credit for all of that ? ??!
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December 2023 by Mandy S
Great pricing, I come here all the time and they never disappoint! Love the bread!? ?Vegetarian options: Lots of great veggie options.Dietary restrictions: Keto friendly get any sandwich wrapped in lettuce “unwich”Kid-friendliness: Small sandwiches availableWheelchair accessibility: Wheel chair parking, no stairs
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December 2023 by Erika A.
This used to be the best Jimmy John's but I noticed a lot of staff have changed and maybe that's what contributed to the lack luster quality of food. I love Jimmy John's! I go there often because they have a very good veggie sandwich. However, my last 3 orders have quite literally been thrown together and loosely wrapped. I used to brag about this specific Jimmy John's because our sandwiches were always made so great! Now they're rushed, soggy, and lacking. It's quite unfortunate to watch the only Jimmy John's in fed way go out sad like that. The customer service is...okay at best, but not terrible. I'm just at the point where I'd rather buy the bread and make my sandwich at home myself.
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November 2023 by Brandon Walker
Very quick service! I get the #12 no
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October 2023 by Rawan Shareef
I went with my family and I and we ordered and when we got our order it was put in an old box and when we asked it was because they thought we were taking it out even though we said dine in and sat down right after and it was like giving animals food and they forgot to put cheese and the only reason I put one star is because I have to it was not worth the 80 dollars
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September 2023 by Victoria Nakamichi
Took almost 1.5 hours for our delivery. By the time sandwiches arrived most were soggy and almost inedible. Very unhappy with our experience.
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September 2023 by Joe Schumacher
The fact that Jimmy Johns slogan is "Freaky Fast" is a joke. This place is ridiculously
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September 2023 by Whitney Thompson-Harner
Service was incredibly slow and 2 of our 3 sandwiches were wrong.
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August 2023 by Traci L.
Order never delivered. Manager accusatory and rude. Buyer beware! I will never eat at this location ever again. Manager needs to take some customer service classes.
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August 2023 by Alysia F
Kerri the manager was very helpful, DoorDash customer service was not helping me and Kerri made it possible for my refund due to my sub not made correctly and door dash lack of communication. Please keep her as a manager she is amazing!
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August 2023 by Christoher Clayton
Tuna sucked. Service was "sub standard". Food prep station was clean as well as the eating area.
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July 2023 by Joshua Kelley
We order online ahead of time for pickup. We order a sandwich which doesn't by default have cheese on it. On multiple occasions, cheese has been added to the sandwich where it was not ordered. This makes my wife's sandwich not edible as she is allergic to dairy. They did that when I ordered in tonight, tooDietary restrictions: If you want dairy free, make sure to explicitly state it. If ordering online, put "dairy allergy" as the name for the order.
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June 2023 by Bree
Worst sandwich I ever had. Ordered guac on my chicken jalapeño wrap for $1, I didn’t even get a tablespoon worth. The guac was in a small glob in the bottom of one of the wrap halves. The dry jalapeño pieces were also all in one chunk and there wasn’t much chicken. Mostly Mayo and lettuce. Huge waste of $15.
