-
February 2024 by Ann
When I was at the Federal way store there were no crochet hooks stocked in the aisle. They seem to be out of a lot of things. When I went online to place an order it said all the products I wanted were in stock at the store but then more than half my order was cancelled and they said it was no longer available. You can only get good savings coupons for in store purchases but the store is not stocked so you end up having to buy online where the min is $49 for free shipping and only get 10% off if you spend $75 or more. Very disappointing.
-
January 2024 by Dave Jones
My sweet wife is a crafter and loves picking up supplies for her next project.
-
January 2024 by Susan H.
YES! I am very happy there is a place to SIT to look through the sewing pattern books. One needs to think, compare, and not be rushed. Thank you very much for accommodating the elderly and seamstresses who enjoy sewing garments. I like this store. There is a beautiful selection of buttons and home decor fabrics. The employees are friendly too. Thanks!
-
January 2024 by Neetu
Super friendly staff and great selection of yarn here!
-
January 2024 by Alex Sandhawalia
Whatever amount of time you usually expect to take to checkout, double or triple it. Usually long lines that take more time than they should. Even our pickup order of 1 item took 15 minutes to get.On a positive note- they have a great selection and a friendly staff.
-
January 2024 by Tian T.
This store is a hot mess. I went in to find bead boards that the app said they had several in stock. I walked in and it looked like the store had been looted and abandoned. Rows and rows of empty shelves and pegs. The area for bead boards was empty along with some miscellaneous items dropped on the bottom shelf. I was going to ask for assistance but only saw one person at the registers. I figured out then that they are massively understaffed so I wasn't going to pull the one person that was working. I finally found all the beading items in bins appearing to be waiting to be moved to another area and, sure enough, I found the boards they listed in stock. The employee on the register was very pleasant. I'm just not a fan of my shopping turning into a commando search mission. Recommend ordering online for shipping.
-
December 2023 by Ron Hudspeth
Did not have any picture mats and no one at custom framing
-
December 2023 by Tinna Lacey
December 11, 2023. 70% of Holiday items. Ornaments are Buy one and get three free! On a budget, better make haste to see what you can get while they have it.
-
December 2023 by Kimberly P.
Just a heads up if you plan on using this coupon at the Federal Way Joann fabrics: eventhough the coupon says "any regular priced item", they DO NOT honor it on every regular priced item. This particular coupon does not have any exclusions listed on it anywhere except for sale items, clearance and BOGO but the cashier told me she still couldn't do it for regularly priced Legos that had absolutely no sale attached to them! She then went on to rattle off a whole list of other things that they don't honor these coupons for, no matter if they are regular-priced or not! She said none if their locations honor these on certain regular priced items! It appears the only thing they would normally allow them for were the things that they already had on sale. So why do they not list those exclusions on the actual coupon?? Seems like false advertising to me.
-
November 2023 by Lucie L.
Came here to fill up my mom's basket with knitting items and to see what Black Friday deals they were having. It was definitely worth our time coming here! A lot of the items were 40% off which made my mother very happy. Our deal with the store was the cashiers. You can tell they are very poorly trained and were a bit rude. They did seem young but had no customer service experience. We probably won't be back because of that experience.
-
November 2023 by Yaro V
Great store, a lot of material/fabric found that was needed. Big shoutout to LISA for helping my sister and I to cut fabric and giving advice/insight on how to properly glue material together and with all the proper steps for lining with fabric that we bought. When asked for help, LISA went out of her way to help us out even though she looked like she was in the middle of something, so we appreciate for being so kind and taking great time with us to cutting about 8 different fabrics for us.
-
November 2023 by Tiana Osix
I went to this Joannes yesterday afternoon to pass some time and potentially buy some things for jewelry making. The first bit of the visit was alright, the store is pretty big and has a good selection of stuff. But when I began looking at stringing materials, charms and beads that's when this older asian looking security man began blatantly following me around. Unmistakably doing it to make me notice and become uncomfortable. And he wouldn't stop, it was giving me anxiety. He did it all the way up to me being in line to check out. It was a very uncomfortable experience and I wasn't able to think properly because of it.
-
November 2023 by Desiree Hobson
They've really cleaned up the store, so I started coming back after avoiding it for quite awhile. They have the largest selection of yarn, that I know of, in Federal Way.
-
August 2023 by King Countywa
This is my normal Joanne’s store, they are out of stock a lot even when it says online they have it. It’s a treasure hunt, usually I like it but they have some new security there (probably from theft) and he 10000% doesn’t understand deescalation. For no reason at all when they didn’t fulfill my online order all the way (which they didn’t tell me until I was there) and the staff was helping me find a solution I could use because I needed it that day, he was coming standing next to the manager and following us around the store. Standing too close to me. ONE place I have never had to worry about men standing too close to me. Just one. I’m posting this review hoping the management sees it and corrects him because I really do love this messy treasure hunt store with lines too long so I get to chat with other ladies about crocheting and circuits and making birthday cakes. Even if atLeast half the time by online orders cannot be fulfilled because of all that stuff that makes them great.
-
July 2023 by Adam McFarland
Decent selection but you have to hunt down everything yourself. Team members have no idea where anything is. I showed them there were multiple products of one type in stock somewhere in the store and she’s like “I don’t know we’re probably out” and I found them after 10 minutes of searching. Really awful customer service at this store.
